HandyExperts Reviews

4.8 Rating 1,128 Reviews
89 %
of reviewers recommend HandyExperts
4.8
Based on 1,128 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read HandyExperts Reviews
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Phone:

0330 912 2323

Email:

info@handyexperts.co.uk

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Handy expert live chat was easy to use and Jacek arrived promptly. Packing to move and deal with other problems we were feeling a bit stressed but his smile and can do approach lifted us up. His calm approach was very reassuring and he quickly and efficiently solved our problem. 5 stars all the way.
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Posted 2 years ago
Hi Eilish, Awesome! We really appreciate receiving feedback like this. We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated. Thanks for your valued custom. The HandyExperts Team
Posted 2 years ago
Friendly punctual and clear with prices and work. I’m a regular customer.
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Posted 2 years ago
Hi Fiona, Thanks for taking the time to leave a review. It’s great to receive such positive feedback, especially from someone who has been using us for some time. We can’t wait to tell the team about this. Thanks for your valued custom. The HandyExperts Team
Posted 2 years ago
Very impressed with phone communication very professional with good knowledge & the plumber was so efficient & quick with pro work . Thanks again
HandyExperts 5 star review on 2nd September 2021 HandyExperts 5 star review on 2nd September 2021
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Posted 2 years ago
Hi Dennis, Thanks for the review! That’s what we like to hear!! We’ll pass your comments back to Ryan & the team. They’ll be delighted. Thanks for your valued custom. The HandyExperts Team
Posted 2 years ago
Chris from Brentwood was excellent, a complete gentleman dealing with my elderly parents as I could not be there, I spoke with him on the phone prior to arrival and whilst at the property, he confirmed the job was ok, and there were no problems. My parents loved him. Payment was made online after job was completed and we were satisfied.
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Posted 2 years ago
The whole process was very efficient. The work was carried out promptly and carefully.
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Posted 2 years ago
We needed a plumber to fix a leaky loo at the office. We called HandyExperts, they sent exactly that. Efficient, clear and open. Good work!
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Posted 2 years ago
The plumber arrived and fixed my blocked bathroom sink. Was very personable and informative. Would use again.
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Posted 2 years ago
This is our 3rd time of using Handy Experts and each time it was the same outstanding service and communication, would not hesitate to recommend.
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Posted 2 years ago
Very professional, polite and excellent customer service
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Posted 2 years ago
I contacted Handy Experts in relation to a fault with a water heater serving the en-suite in our loft extension. The electrician was smartly presented, clean and polite and quickly identified the fault and corrected it through the fitting of a new fused spur switch. However, more remarkable was the attention paid by Handy Experts' excellent Customer Service team both before and after the job which included investigating and refunding the material charge which I had queried. Exceptional good and I would certainly use again.
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Posted 2 years ago
Very efficient and reliable.
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Posted 2 years ago
The whole process was extremely well handled. The technician was amazing as he had spent 3 hours researching the replacement part and managed to get the exact manufacturers identical item. Without this level of commitment it could easily have been a costly, major project. The work was for our daughter's flat and have now recommended HandyExperts to ourselves for any work needed in our own family home! That good.
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Posted 2 years ago
always excellent service from the office - they assist quickly and are always upbeat which is lovely
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Posted 2 years ago
A clear service
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Posted 2 years ago
Excellent service from first contact with call centre through to completion of agreed work. Cannot fault any aspect of the work.
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Posted 2 years ago
Professional, friendly service on the phone. Tradesperson was polite and punctual. Would definitely recommend!
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Posted 2 years ago
Very polite and efficient customer service.
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Posted 2 years ago
First time using this service. Oliver was on time extremely professional and did all we asked asked. Would not hesitate to recommend him. Great job!
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Posted 2 years ago
We employed hasn’t experts and they were courteous and friendly. They got the job done.
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Posted 2 years ago
Obviously, according to this website, this company has many positive pieces of feedback. I would suggest future potential customers bear in mind that this company allow contractors to sub-contract work out to others and so HandyExperts sometimes has no idea who will turn up to complete work. It could be 'pot luck' as to who comes to complete your job. Unfortunately, through this company we've just had a particularly unpleasant experience with an unprofessional electrician who has caused more problems in our property than we started with. Although HandyExperts have said they will refund our call-out fee (this has not happened as of yet), they take no responsibility for the damage caused by the bad electrical work done by the electrician - they claim the electrician was not 'one of theirs', which in itself is baffling seeing as the electrician was booked through HandyExperts. We are now having to find a new electrician to solve these issues, at our expense, when actually these problems would not have been so had we not used HandyExperts.
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Posted 2 years ago
HandyExperts is rated 4.8 based on 1,128 reviews