Gymboree Play & Music UK Reviews

Name: Gymboree Play & Music UK
Address: 36-38 Westbourne Grove, Newton Road, 36-38 Westbourne Grove, Newton Road, City of Westminster
Rating: 4.80

4.8 Rating 1,482 Reviews

96 %

of reviewers recommend Gymboree Play & Music UK

4.8

Based on 1,482 reviews

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About Gymboree Play & Music UK:

Gymboree Play & Music has been fostering creativity and confidence in children ages 0-5 for over 40 years. Designed by experts, our age-appropriate activities help develop the cognitive, physical and social skills of children as they play. Our programs are also recognized for their unique approach to parent involvement—which encourages participation in and understanding of each child’s development.

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Phone:

+447706155879

Email:

headoffice@gymbo.co.uk

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Gymboree Play & Music UK 5 star review on 2nd December 2025

Gymboree Play & Music UK 5 star review on 16th August 2025

Gymboree Play & Music UK 5 star review on 13th August 2025

Gymboree Play & Music UK 5 star review on 11th August 2025

Gymboree Play & Music UK 5 star review on 10th June 2025

151

Anonymous

Anonymous // 01/01/2019

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“Excellent, energetic teachers! Very responsive with questions and always accommodating. Would recommend to anyone!”

Helpful Report

(Islington) -

“My son loves going to Gymboree! We've been going every Saturday for a year and it's a great opportunity to learn new songs, activities, and a place which he can use up his energy. The staff are fantastic and friendly as well. My husband and I have also made friends with other parents too so it's not just for the kids!”

Helpful Report

(Islington) -

“Of all the classes I have tried, Gymboree (from level 2) is the one I wouldn't be without (besides swimming lessons). From 8 months my baby has loved the teachers and the activities. It's good to have a physical class where he can enjoy moving around. Any day of the week I can take him to an open gym to have some fun and burn some energy.”

Helpful Report

(Bristol) -

“My little one absolutely loves going to Gymboree, she is only 11m old but will get excited at home if I tell her we are going to Gymboree. The teachers are always very friendly and energetic. I've met some nice local mum's through gymboree too!”

Helpful Report

(Docklands) -

“We have seen a tremendous improvement in our twins balance, explorations and confidence since we joined Gymboree. They enjoy the teachers and tools used to make the class so much fun. They don’t seem to be too interested in sitting with us at the singing part but rather doing their own thing. We hve also enjoyed making new friends!”

Gymboree Play & Music UK 5 star review on 7th January 2019

Helpful Report

(Islington) -

“Fabulous place to keep your children entertained. I found it invaluable, especially when I had my second. The perfect environment for children and the staff are really engaging.”

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(St Albans) -

“Excellent structured play session with the added bonus of using the facilities in the free periods - highly recommended”

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(Bristol) -

“Cufucycuv”

Helpful Report

(Islington) -

“The staff and facilities at the St Albans branch is absolute top notch. They have all played a pivotal role in my daughter's development and I've seen her thrive beyond my wildest expectations. I can't thank Gymboree enough. I would definitely recommend to anyone with a young child. It's invaluable to them.”

Helpful Report

(St Albans) -

“I take my niece and nephew to Gymboree often and they have such a great time. Stephanie is such an amazing teacher and they really look forward to their classes. Thank you! X”

Helpful Report

(St Albans) -

“I have been taking my daughter to Chiswick Gymboree since she was 8 months, she is now 16 months and has changed so much in this time. Her first music class she was a little overwhelmed... but its the best thing I did because it built her confidence to interact with others her age, and get involved. I have been at home with her and since she has not been to nursery or otherwise, Gymboree has been perfect for weekly interaction and activities. The Play and Learn classes helped her develop physically and also built on her ability to climb, walk and move. She loves it and feel it was just the right thing for her. We are sadly moving from the area next year - so will miss it greatly and the team. Classes are structured, professional and creative. I wholly recommend joining. Kate and Zola x”

Helpful Report

(Chiswick) -

“My son and I went to a Gymboree birthday party at Chiswick Town Hall and it was fantastic. Emily and Aaron were both really friendly with adults and kids, while also being organised. They basically had a bunch of 2 and 3 year olds doing what they wanted and when without it feeling at all regimented. They struck the perfect chord which I know isn't easy so well done!”

Helpful Report

(Chiswick) -

“However, I am once again sending a copy of the party Booking form. My wife had approved the payment and it was done exclusively on the terms that it is refundable. The same was written on the form. We paid advance for my sons Birthday and I paid after confirming that we will get our refund if we give 1 months notice . And I have written proof of it . At the time of booking our travel plans were not finalized and we got the dates which was clashing with the booking date , we informed Gymboree that we would like to cancel our booking as we will not be in town . And this was informed literally 2 months before the booking date and when I asked for my refund they just said no we can't do that . Then on what basis did u take our money and assured it will be refunded . However I am not ready to accept that the advance paid cannot be refunded. It's cheating literally, and I will write this on every social media and if necessary will take legal action . You can't fool your customer like this . The booking date was 3rd of November and it's mid November still no action taken . I am extremely disappointed with the response being received. Having been a faithful customer for almost a year.”

Helpful Report

“My daughter loves it and something to look forward to as soon as she sees the building she gets excited. Shame we can't continue but wouldn't hesitate to return if we can in the future.”

Helpful Report

“Gymboree is such a polished and slick operation. Although a little pricey, I have found it to be absolutely worth it for my very active little boy from 6 months. In fact, it has been a highlight of my maternity leave.”

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“The classes are a 4-5 good at least on Saturdays. There are 2 teachers that need to improve. And the space I believe is too small and should be more spacious so the kids can play without bumping I to each other. Thanks David”

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(Putney) -

“Great place - my 18 month son loves it”

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(Docklands) -

“We've being going to Gymboree since my 1st born was a few months old and he still loves it now he's 4. We continued the Gymboree adventure with our 2nd. The sessions are fun, full of activity and have been great for encoraging imaginative play! The staff at Docklands Gymboree have also been a great support to me and I see them do the same to all the mums, dads and carers who attend.”

Helpful Report

(Docklands) -

“Some Gymboree Play & Music branches might be better than others, however from the beginning my experience with the staff at Gymboree St Albans branch has been little disappointing. The same applies to the quality of some of the classes they have on offer. I don't believe that add that much value to babies/toddlers development but are a way for parents to socialise with other parents. Your child is either social and happy or it isn't. Few times I have not been informed about classes being cancelled and having travelled there purposely for those classes I felt pushed into attending other classes happening at similar time, which were not beneficial for my child. This is an expensive and not effective way to use your membership/money! The rules of the membership are not flexible at all. Staff is stand-offish and not consumer focused. Also you cant use your membership in other Gymboree affiliates in different locations. If you have a chance to ask other mothers for their honest, confidential opinion, you will notice its not very different to mine”

Helpful Report

(St Albans) -

Thank you for taking the time to feedback to us. We are really sorry you have had a negative experience. We would like to speak with you directly so that we can address your concerns and put things right.

“Everything is good but I think we may need bit more toys for open gym”

Helpful Report

(Docklands) -

Gymboree Play & Music UK is rated 4.8 based on 1,482 reviews