Gymboree Play & Music UK Reviews

Name: Gymboree Play & Music UK
Address: 36-38 Westbourne Grove, Newton Road, 36-38 Westbourne Grove, Newton Road, City of Westminster
Rating: 4.80

4.8 Rating 1,433 Reviews

96 %

of reviewers recommend Gymboree Play & Music UK

4.8

Based on 1,433 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gymboree Play & Music UK:

Gymboree Play & Music has been fostering creativity and confidence in children ages 0-5 for over 40 years. Designed by experts, our age-appropriate activities help develop the cognitive, physical and social skills of children as they play. Our programs are also recognized for their unique approach to parent involvement—which encourages participation in and understanding of each child’s development.

Visit Website

Phone:

+447706155879

Email:

headoffice@gymbo.co.uk

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Gymboree Play & Music UK 5 star review on 2nd December 2025

Gymboree Play & Music UK 5 star review on 16th August 2025

Gymboree Play & Music UK 5 star review on 13th August 2025

Gymboree Play & Music UK 5 star review on 11th August 2025

Gymboree Play & Music UK 5 star review on 10th June 2025

151

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“However, I am once again sending a copy of the party Booking form. My wife had approved the payment and it was done exclusively on the terms that it is refundable. The same was written on the form. We paid advance for my sons Birthday and I paid after confirming that we will get our refund if we give 1 months notice . And I have written proof of it . At the time of booking our travel plans were not finalized and we got the dates which was clashing with the booking date , we informed Gymboree that we would like to cancel our booking as we will not be in town . And this was informed literally 2 months before the booking date and when I asked for my refund they just said no we can't do that . Then on what basis did u take our money and assured it will be refunded . However I am not ready to accept that the advance paid cannot be refunded. It's cheating literally, and I will write this on every social media and if necessary will take legal action . You can't fool your customer like this . The booking date was 3rd of November and it's mid November still no action taken . I am extremely disappointed with the response being received. Having been a faithful customer for almost a year.”

Helpful Report

Gymboree Play & Music UK is rated 4.8 based on 1,433 reviews