Guy Magnets Reviews

Name: Guy Magnets
Address: Unit 11 Bath Road Business Centre, Bath Road, Devizes, Wiltshire
Rating: 4.89

4.9 Rating 1,048 Reviews

98 %

of reviewers recommend Guy Magnets

4.9

Based on 1,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

Visit Website

Phone:

01380728193

Location:

Unit 11 Bath Road Business Centre,
Bath Road,
Devizes
Wiltshire
SN10 1XA

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Guy Magnets 5 star review on 10th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Good value.”

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Posted 4 years ago

“Customer service is unprofessional. When I asked what happened to the return of the products I sent, I received a reply from dyrector, that I had sent the return to the old address and that the company is able to recover parcels wrongly sent to the old address. It was over two weeks ago (and the return package was shipped over a month ago), there has been silence since then - no information, no refund. The old return address is still on the website. It turns out that as long as everything is fine with the order, the service works flawlessly - as soon as there are problems with returns - trouble begins. If the company does not want returns, it is enough to mark it on the website and not to mislead customers and then ignore them.”

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Posted 4 years ago

The postal redirection ended last week and we have not received the package at the new address nor at the old address, which we still have access to. We cannot issue a refund for a return that we have not received. From the buyer's review, we assume that they didn't send it by a tracked postal method and, therefore, we presume the package is still somewhere within Royal Mail. Should it ever be delivered, we will, of course, issue an appropriate refund, however, without the return, we are unable to take any further action.

Posted 4 years ago

“Brilliant stock range, helpful staff”

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Posted 4 years ago

“Polite, efficient and speedy delivery, good value for money”

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Posted 4 years ago

“I love Guy Magnets. No minimum orders - you can purchase small amounts and they are despatched quickly.”

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Posted 4 years ago

“Quick service, quality product”

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Posted 4 years ago

“+ Good and as described. - Did not receive any form of confirmation that my order was processed or sent, only when I placed the order.”

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Posted 4 years ago

There was a technical issue with the website between 15 December 2021 and 12 January 2022 where not every customer received a copy invoice but everyone, as far as we can tell, did receive an order acknowledgement. This fault appears to have further affected dispatch notification emails. We apologise, this should all now be fixed.

Posted 4 years ago

“Excellent company have a large selection to pick from and good quick delivery 📦”

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Posted 4 years ago

“Consistently great quality, I've been shopping here for a couple of years now! ♡”

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Posted 4 years ago

“Well packaged and delivered promptly.”

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Posted 4 years ago

“I have found these magnets very strong and extremely useful with my modelling hobby. It has proved possible to replace the attachment of very small brackets with magnets, making the temporary attachment of fittings very much easier. I have bought a large number of such magnets and will be ordering more when I have used up my present stock.”

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Posted 4 years ago

“Excellent timely delivery with included helpful information for anyone who might be purchasing these powerful magnets. Thanks!”

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Posted 4 years ago

“Very pleased. Great service. Posted in timely manner and well packaged.”

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Posted 4 years ago

“I’ve had a couple of orders from Guy Magnets. Brilliant customer service on both occasions. They are my go to place for magnets now.”

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Posted 4 years ago

“Great response, rapid despatch, competitive price, say no more, 1st class”

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Posted 4 years ago

“Amazing quality and fast service every time I order!”

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Posted 4 years ago

“These are tough little cookies! Although they can be brittle if not handled with care, they are just great when making fridge magnets as they hold stuff to the fridge really well! These have been perfect for my projects and I can recommend them.”

Guy Magnets 5 star review on 5th January 2022

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Posted 4 years ago

“So helpful and professional in every way. The only place I will buy magnets off!”

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Posted 4 years ago

“Received my magnets in less than 2 weeks, perfect quality.”

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Posted 4 years ago

“At today, 14/12/2021 the shipping isn’t arrived :( I fear it will never arrive but I need that :(”

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Posted 4 years ago

Hi there Your order was dispatched by International Tracked airmail on 16 November. The tracking number is LG297898505GB. Your package is in Italy, but the lack of tracking indicates that, at the moment, it's stuck in customs pending clearance. Royal Mail is advising that Poste Italiane has IT issues that are preventing tracking events and causing customs delays. As a result, delays should be expected for the processing and delivery of all mail types until further notice. We are sorry, this is completely beyond our control but your order is on it's way and, we hope, should be with you soon.

Posted 4 years ago

Guy Magnets is rated 4.9 based on 1,048 reviews