Guy Magnets Reviews

Name: Guy Magnets
Address: Unit 11 Bath Road Business Centre, Bath Road, Devizes, Wiltshire
Rating: 4.89

4.9 Rating 1,028 Reviews

98 %

of reviewers recommend Guy Magnets

4.9

Based on 1,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01380728193

Location:

Unit 11 Bath Road Business Centre,
Bath Road,
Devizes
Wiltshire
SN10 1XA

Write Your review

Tell us how Guy Magnets made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Guy Magnets 5 star review on 10th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and nice to deal with. Would have given 5 stars but you could not arrange delivery in time to Ireland - thanks to BREXIT. I had to arrange collection in the UK by s friend who was returning to Ireland. Worked out ok in the end. No thanks to BREXIT but thanks to you.”

Helpful Report

Posted 3 years ago

“Worth a try but the magnets that I ordered did not do my job”

Helpful Report

Posted 6 years ago

We're very sorry to hear that the magnets did not do what you wanted but we are always happy to a) provide advice when asked and b) to issue either a full or partial refund (depending upon number of magnets returned) for any order. If you would like to return the magnets, please send an email to us at info@guysmagnets.com and we will be happy to assist you.

Posted 6 years ago

“Delivery quick and magnets a good sturdy quality. Unfortunately the sticky back isn't strong enough to hold simple laminated pictures to a board and each had to be glued on.”

Helpful Report

Posted 6 years ago

I'm sorry you're disappointed with the product but the description does state: "Coating: Paper backed adhesive to one side. This adhesive is ONLY good for paper and card and additional adhesive will be required for any other surface." If you would like to return the magnets we're more than happy to provide a full or pro-rata refund as necessary.

Posted 6 years ago

“Still waiting for my last order :-) Coming soon I hope. Bestr egards Magnús”

Helpful Report

Posted 6 years ago

Posted Thursday 22 November by Royal Mail's 'Standard International' service. Unfortunately, at this time of year deliveries are always slower due to the annual deluge of festive post. This extends the potential delivery timescales to Iceland from 3-15 working days to 5-25 working days. Today is only the 12th working day. We're sorry that it hasn't been delivered yet, this is beyond our control.

Posted 6 years ago

“Shipping was quick, product well packaged. But I was missing 8 magnets out of 250.”

Helpful Report

Posted 7 years ago

“I have no problem with the items ordered, the time they took to reach me or the packaging. The website could be designed better.”

Helpful Report

Posted 8 years ago

I'm sorry to hear you don't like our website, but I'm delighted that our products and service were of an acceptable standard. We're always willing to listen to suggestions from our customers so if you have a particular issue with the website, please let us know and we will take it into account when we look at re-designing.

Posted 8 years ago

“Delivery was longer then stated, although this was not a problem.”

Helpful Report

Posted 8 years ago

I'm really sorry to hear that delivery took longer than you expected. Your purchase was made at 10.30am and was picked, packed and ready for collection by the postie by 12.33 the same day. It was sent by Royal Mail 24 (another name for 1st class post). Once the package left us, it was in the hands of Royal Mail and, unfortunately, immediately after Christmas and New Year, there is always a backlog to be cleared. It sounds as though your package was caught up in this. Please accept our apologies, this aspect of the transaction was beyond our control.

Posted 8 years ago

“I'm going to say that these Magnets are of very poor quality BUT .... That would be wrong people must under stand that magnets come in different STRENGHTS and if like me you have used others then yes these are...... .................. GREAT FOR THE JOB I WANT THEM TO DO.................HOLDING A MODEL PLANE HATCH IN PLACE don't get confused with Neodymium magnets these have lots more POWER THAN THESE C8 ferrite ONES http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=182271330944”

Helpful Report

Posted 8 years ago

Thank you for your review. You're absolutely right, C8 is not nearly the strength that Neodymium is, in fact, it's between 1/10th and 1/18th of the strength. I'm delighted to hear that they do the job you want, but would dispute that they are 'poor quality'. They are not, they are simply a different magnet material and, therefore, of different strength.

Posted 8 years ago

Guy Magnets is rated 4.9 based on 1,028 reviews