Customer service is unprofessional. When I asked what happened to the return of the products I sent, I received a reply from dyrector, that I had sent the return to the old address and that the company is able to recover parcels wrongly sent to the old address. It was over two weeks ago (and the return package was shipped over a month ago), there has been silence since then - no information, no refund. The old return address is still on the website. It turns out that as long as everything is fine with the order, the service works flawlessly - as soon as there are problems with returns - trouble begins. If the company does not want returns, it is enough to mark it on the website and not to mislead customers and then ignore them.
2 years ago
Guy Magnets has a
4.9
average rating
from
984
reviews
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