Guy Magnets Reviews

Name: Guy Magnets
Address: Unit 11 Bath Road Business Centre, Bath Road, Devizes, Wiltshire
Rating: 4.89

4.9 Rating 1,022 Reviews

98 %

of reviewers recommend Guy Magnets

4.9

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01380728193

Location:

Unit 11 Bath Road Business Centre,
Bath Road,
Devizes
Wiltshire
SN10 1XA

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Guy Magnets 5 star review on 10th April 2024

Anonymous

Anonymous // 01/01/2019

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“Good quality and quick delivery.”

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Posted 3 years ago

“Excellent product, as described, well packaged with fast dispatch, good communication. Very happy, will use again and highly recommend.”

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Posted 3 years ago

“Excellent service! Good quality magnets and fast shipping”

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Posted 3 years ago

“Ordered a few different sizes of magnets to try out on Warhammer models. Guy's Magnets had a good selection and very reasonable prices. I will be ordering more pretty soon.”

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Posted 3 years ago

“Awesome service. Website bugged and failed to send the invoice, but the order arrived before I even had time to rectify the issue. Did get a tracking number after the specified product was received, but I'm certainly not complaining due to the shipping speed being blazing fast.”

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Posted 3 years ago

“fabulous mini magnets and super strong - love that they work both wasy round”

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Posted 3 years ago

“Very fast delivery, will definitely be dealing guy magnets again”

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Posted 3 years ago

“I only ordered a couple of small magnets but received good prompt service - well done Guy!”

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Posted 3 years ago

“Magnets arrived on schedule and they're high-quality, exactly as expected and advertised.”

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Posted 3 years ago

“Brilliant website design with easy-to-use filtering options, super-fast delivery, and great quality products every time I've bought from Guy's Magnets - Would highly recommend for service, quality, and price.”

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Posted 3 years ago

“Great product, excellent service. I'd definitely recommend them!”

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Posted 3 years ago

“We had good communication with your sales staff then my order arrived with in a few days very happy .”

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Posted 3 years ago

“Placed an order and after 4 days RM tracking said still waiting to receive item, contacted Guy's to enquire and 6 days later just get an automated refund response.”

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Posted 3 years ago

Customer emailed on 24 February at 11:40am to advise of potential missing sack within Royal Mail. Emailed again today, 2 March at 09:28am to advise that the sack of post is still missing and that now Royal Mail's 10 days have elapsed, it is considered lost. Since we don't have stock of the item to replace, we further advised that we were issuing a full refund and cancelling the order.

Posted 3 years ago

“Excellent service fast turn around good value and product exactly as described. Terrific.”

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Posted 3 years ago

“Excellent service. Good value.”

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Posted 3 years ago

“Customer service is unprofessional. When I asked what happened to the return of the products I sent, I received a reply from dyrector, that I had sent the return to the old address and that the company is able to recover parcels wrongly sent to the old address. It was over two weeks ago (and the return package was shipped over a month ago), there has been silence since then - no information, no refund. The old return address is still on the website. It turns out that as long as everything is fine with the order, the service works flawlessly - as soon as there are problems with returns - trouble begins. If the company does not want returns, it is enough to mark it on the website and not to mislead customers and then ignore them.”

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Posted 3 years ago

The postal redirection ended last week and we have not received the package at the new address nor at the old address, which we still have access to. We cannot issue a refund for a return that we have not received. From the buyer's review, we assume that they didn't send it by a tracked postal method and, therefore, we presume the package is still somewhere within Royal Mail. Should it ever be delivered, we will, of course, issue an appropriate refund, however, without the return, we are unable to take any further action.

Posted 3 years ago

“Brilliant stock range, helpful staff”

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Posted 3 years ago

“Polite, efficient and speedy delivery, good value for money”

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Posted 3 years ago

“I love Guy Magnets. No minimum orders - you can purchase small amounts and they are despatched quickly.”

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Posted 3 years ago

“Quick service, quality product”

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Posted 3 years ago

Guy Magnets is rated 4.9 based on 1,022 reviews