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Guitar Mania Reviews

4.9 Rating 529 Reviews
99 %
of reviewers recommend Guitar Mania
4.9
Based on 529 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read Guitar Mania Reviews
Prompt and helpful service.definitely recommended.
Helpful Report
Posted 5 years ago
I bought a Taylor 310 & it played horribly, after trawling online to find a service centre to sort it, I contacted Guitar Mania, had a reassuring & encouraging chat on the phone. Not being on the doorstep some 300 miles away I sent my guitar away !! Had a courtesy call when it arrived and a brief chat, the rest is history.. Jon Rabbets worked a magical transformation and returned it the very same day.. I cannot rate & recommend Guitar Mania highly enough absolute superb service, contact, advice & workmanship. Thank you & keep up the excellent work.
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Posted 5 years ago
Knowledgeable, particularly Jon about Taylor guitars (my reason for using G.M.). All very helpful and friendly, showing interest in the customer and offering impartial advice.. Prepared to go the extra to make sure the customer is satisfied.
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Posted 5 years ago
The best service, the best deal and the best shop around. Wouldn't dream of going anywhere else.
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Posted 5 years ago
Item as described. Really happy with the telecaster guitar I purchased. Quick delivery too. Thank you.
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Posted 5 years ago
I recently placed an order over the telephone for some Bare Knuckle Apache pickups. The assistant was friendly, courteous and knowledgeable making my order very straightforward. I received my order the next day. I can Highly recommend Guitar Mania and will return for my future needs.
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Posted 5 years ago
Exellent service and back up . Tom K
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Posted 5 years ago
Guitar mania have always been very reliable,know their products, and service awesome. I trust them, asI have bought a few guitars from them
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Posted 5 years ago
All good. Items as decribed and arrived on good time. Will definitely use again.
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Posted 5 years ago
Very good service.
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Posted 5 years ago
I have never hesitated to recommend this shop over the years. The people that work here have always been friendly, helpful, knowledgeable and patient in my experience and the shop has a really welcoming atmosphere. They realise for most people a new guitar or amp is a big investment and want to help you make the right choice. They'll give you as much advice and time as you need to make the right decision, you're never rushed. Jon went the extra mile recently with his help and patience while I deliberated over some guitar upgrades, resulting in me being really happy with my final choice. Excellent customer service!
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Posted 5 years ago
Great experience as ever, Jon and Chris really know their stuff and look after you. Went in for strings and came home with a new guitar!
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Posted 5 years ago
I have bought several guitars and various associated equipment from Guitar Mania in recent years and have always been given good advice and received excellent after sales service. Jon, In particular, makes every effort to ensure that you get exactly the right instrument - he gives a really great demonstration too! Thanks guys.
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Posted 5 years ago
A very efficient transaction. Guitar Mania were the cheapest UK company for my purchase and had good reviews. I purchased from them and the reviews proved well justified - very highly recommended.
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Posted 5 years ago
Very prompt delivery and communication A1
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Posted 5 years ago
Wanted to upgrade sons bass amp from starter/bedroom equipment to something of better sound/quality and power. Bought the Fender Rumble 100w Bass Amp. Fantastic sound and build quality but very lightweight 👍🏻 Great advice and customer service, would highly recommend Guitar Mania!!! 👍🏻😁
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Posted 5 years ago
Great products and choice. I've had high quality guitar and head leads at a good price and fast, low cost delivery. Perfect!
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Posted 5 years ago
Guitar arrived quickly, and well packaged. Better still it was properly set-up with a nice low action and new strings. I would shop at Guitar Mania again.
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Posted 5 years ago
Prompt delivery, no fuss, exactly what I ordered. Great service.
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Posted 5 years ago
This is the second time I have bought from guitar mania As before a pleasure,there are very helpful and sell amazing Quality guitars..
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Posted 5 years ago
Guitar Mania is rated 4.9 based on 529 reviews