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Guitar Mania Reviews

4.9 Rating 529 Reviews
99 %
of reviewers recommend Guitar Mania
4.9
Based on 529 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read Guitar Mania Reviews
A friendly, professional service. Not necessarily the cheapest, but they will be there if you need them and they know what they are about as far as guitars are concerned.
Helpful Report
Posted 5 years ago
Spotted the guitar on the internet,bought and delivered very well packed in just a few days.It was as described. Great service
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Posted 5 years ago
Absolutely excellent guitar shop. Really helpful, gave advise on all options and weren't pushy at all. Very patient as I played alot of guitars before purchasing. I would definitely recommend Guitar Mania.
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Posted 5 years ago
Being a complete beginner, guitar mania staff were very helpful in their advice. They avoided using jargen and didn't try to upsell me. Delivery was very efficient and I received my guitar in perfect condition only 24 hours after placing my order. I purchased the Fender FA-115 V2 ACOUSTIC GUITAR BEGINNERS STARTER Pack which I'd thoroughly recommend, it comes with a 3 month fender play subscription which is perfect for beginners. The guitar itself is both aesthetically pleasing and very easy to play without compromising on size or sound quality.
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Posted 6 years ago
Extremely knowledgeable staff, happy to accommodate my fussy acoustic setup demands. Competitive pricing and well stocked accessories.
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Posted 6 years ago
Kluson style jade green tuners are excellent, easily fitted (needed 10mm inserts), and are tight and accurate. LP copy looks much better and stays in tune. Many Thanks
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Posted 6 years ago
Excellent Thanks
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Posted 6 years ago
Great help with the choosing of the right guitar.
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Posted 6 years ago
Over several years I have purchased two used guitars along with numerous strings and sundries, and had two other guitars serviced by Guitar Mania. I have always received excellent information and advice from John and the staff, as well as superb and economic service. The atmosphere of the shop is friendly with no pressure, and the range of both new and used products is astounding. I would thoroughly recommend a visit.
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Posted 6 years ago
Delivered next day. Friendly - very happy.
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Posted 6 years ago
Good quality and prompt service, thank you.
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Posted 6 years ago
Very pleased with the customer service received by Jon and Chris. They are extremely helpful, have a wealth of guitar knowledge, give you as long as you need and are not pushy on sales. I’ve always found them to be genuinely very generous on part exchange prices. Also they have a good returns policy if you’re not sure after buying. I’ve bought many many guitars here, mainly Taylor’s, and Jon’s knowledge of Taylor’s is second to none. He is also an excellent guitar technician, having been to the Taylor Factory in San Diego several times over the years, for technical training and product updating. I have had quite a lot of servicing and small jobs carried out here by Jon, and have never been disappointed. Great work. First class service, we’ll pleased with Guitar Mania whom I’ve been dealing with for the last 15 plus years, which is ongoing. I can wholeheartedly recommend Guitar Mania as an excellent independent Guitar Shop for Sales and Servicing, particularly as a Taylor Guitar Dealer, and for superb customer service. Thank you Guitar Mania for many happy years of service. Laurie Higgs.
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Posted 6 years ago
Just ordered some Fender tremolo tension springs - easy to do and to pay, prompt delivery, secure packaging, no complaints. Thank you!
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Posted 6 years ago
Good response to my order.
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Posted 6 years ago
Superb knowledgeable and a pleasure to purchase. A very good experience
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Posted 6 years ago
Brilliant, caring service. Ordered a potentiometer for next day working day delivery (for a gig), it was driven to the post office specially on a Saturday morning. The seller even offered a refund on postage fees as it wasn't as expensive as the courier! Very happy, guitar repaired in time for the gig. Thank you, thank you, thank you!
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Posted 6 years ago
I find that Guitarmania is the best guitar shop I've been into. The help I've received is excellent, the staff are friendly and informative.
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Posted 6 years ago
Just had my les Paul serviced, nut replacement all at a great price! Really nice approachable guys. Thanks I will be back.
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Posted 6 years ago
No matter what reason takes you into the shop, the guys there are always ready to help, sharing knowledge and giving advice. If you need a repair or an upgrade, or even just a set up they always make sure they get it just right, and they care that you walk out with exactly what you want! The BEST music shop around!!!
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Posted 6 years ago
Always excellent, extra helpful, passionate and absolutely experts in their field.
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Posted 6 years ago
Guitar Mania is rated 4.9 based on 529 reviews