Guitar Mania Reviews

4.9 Rating 529 Reviews
99 %
of reviewers recommend Guitar Mania
4.9
Based on 529 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read Guitar Mania Reviews
My local shop... the team always deliver the goods when it comes to service and quality. Jon's setup work and attention to detail is highly regarded and you can trust everything will be completed to the highest standard. Probably the best in the SW and I'm lucky to have them so close.
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Posted 1 year ago
I bought a Tanglewood Acoustic Guitar from Guitar Mania and traded in an old Electric guitar in part payment. Great customer service and no hurry to try and sell me something out of budget or style of guitar. I tried about 6 guitars in my price range until I was happy. Such a shame some of the large supermarket music shops don’t have the same attention to detail. Have dealt with them many years now and will continue to do so.
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Posted 1 year ago
Paid £6.95 for delivery usually in one working day on the 22nd December and it’s not due now until the 28th by FEDX. First time I have used Guitar Mani and it will be the last. I will tell my Grandsons band to steer clear too.
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Posted 1 year ago
Great shop, with a nice range of guitars and basses. Helpful & professional guys. Very happy with my purchase. We need to support local music shops like this. Online is fine but you also need the kind of knowledge, set up, repair and service hands-on skills that shops like this provide.
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Posted 2 years ago
Guitar Mania is simply THE best music shop you could wish for. Friendly, fair, open, honest..... What more could you ask for. Buying or looking for upgrades, services, repairs or just advice... They have it all!!!
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Posted 2 years ago
I have not yet received the item purchased.
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Posted 2 years ago
Good service
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Posted 2 years ago
Before I ordered I called several times. Each time Chris answered my questions and gave me the recommendations I needed. I placed my order and it was quickly filled in less than two days! My thanks to Chris. Will definitely order from Guitar Mainia again!
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Posted 3 years ago
Great service. Fast shipping.
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Posted 3 years ago
Great service. Incredibly happy with my purchase.
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Posted 3 years ago
I have never hesitated to recommend this shop over the years. The people that work here have always been friendly, helpful, knowledgeable and patient in my experience and the shop has a really welcoming atmosphere. They realise for most people a new guitar or amp is a big investment and want to help you make the right choice. They'll give you as much advice and time as you need to make the right decision, you're never rushed. Jon went the extra mile recently with his help and patience while I deliberated over some guitar upgrades, resulting in me being really happy with my final choice. Excellent customer service!
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Posted 4 years ago
Amazingly quick order processing and delivery. Arrived next day without any priority postage etc. Had been struggling to find this item in the UK and they had it in stock and at a very fair price. Excellent contact throughout. Absolutely faultless. Def use again.
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Posted 8 years ago
Thanks Jo. Delighted with the case which is ideal for my vintage Dreadnought. Delivery excellent and great to have that personal touch when dealing with you. Keep up the great work in Poole.
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Posted 8 years ago
Guitar Mania is rated 4.9 based on 529 reviews