Guitar Mania Reviews

Name: Guitar Mania
Address: 116-118 Ashley Rd, Parkstone, 116-118 Ashley Rd, Parkstone, Poole
Rating: 4.91

4.9 Rating 529 Reviews

99 %

of reviewers recommend Guitar Mania

Company Reviews

Metrics

4.9

Based on 529 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Guitar Mania 5 star review on 1st September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Guitar Mania is simply THE best music shop you could wish for. Friendly, fair, open, honest..... What more could you ask for. Buying or looking for upgrades, services, repairs or just advice... They have it all!!!”

Helpful Report

Posted 3 years ago

“My son really wanted a electric guitar for his 13th birthday as has been playing acoustic for a number of years. We struggled to find the Stratocaster Affinity starter pack in online in stock as it had to be in Charcoal. Guitar Mania had two in stock and I called up to check that they would be able to deliver it on time for his birthday. The man on the phone was really helpful, said they could deliver in time and also gave me detailed, knowledgeable advice about the guitar, which coincided with my son's guitar teachers recommendation to stretch to get an Affinity to see him through for longer. I ordered the guitar at 11am and it showed up the next day at 1pm in perfect condition. Can't wait for my son to open it tomorrow.”

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Posted 2 years ago

“My local shop... the team always deliver the goods when it comes to service and quality. Jon's setup work and attention to detail is highly regarded and you can trust everything will be completed to the highest standard. Probably the best in the SW and I'm lucky to have them so close.”

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Posted 2 years ago

“I bought a Tanglewood Acoustic Guitar from Guitar Mania and traded in an old Electric guitar in part payment. Great customer service and no hurry to try and sell me something out of budget or style of guitar. I tried about 6 guitars in my price range until I was happy. Such a shame some of the large supermarket music shops don’t have the same attention to detail. Have dealt with them many years now and will continue to do so.”

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Posted 2 years ago

“Paid £6.95 for delivery usually in one working day on the 22nd December and it’s not due now until the 28th by FEDX. First time I have used Guitar Mani and it will be the last. I will tell my Grandsons band to steer clear too.”

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Posted 2 years ago

“hello with hans from holland last week i found my favorite guitar by guitar mania it was the duesenberg 49er blue pearl it was such as told a beautiful guitar. so i was driving from holland to uk and take the risk,and drove by car the long run it was a very good decision. so im very proud to have the guitar thank you chris cheers hans”

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Posted 2 years ago

“Very helpful with fixing electro acoustic guitar, promptly figured out what was wrong and fixed on the spot. Thanks!”

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Posted 3 years ago

“Great shop, with a nice range of guitars and basses. Helpful & professional guys. Very happy with my purchase. We need to support local music shops like this. Online is fine but you also need the kind of knowledge, set up, repair and service hands-on skills that shops like this provide.”

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Posted 3 years ago

“I recently bought a new Taylor guitar from Guitarmania, part-exchanging my old one. I got excellent service from Jon, and I would recommend Guitarmania very highly.”

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Posted 3 years ago

“Jon and Chris are extremely friendly, helpful and knowledgeable. I've bought a few guitars from them in the past and have always received a friendly, efficient and professional service. Jon does a great setup, it always make my guitars feel like new again! Guitar Mania will always be my first choice for anything guitar related. Superb!”

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Posted 3 years ago

“Always a super place for advice and guitar stuff.”

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Posted 3 years ago

“I have not yet received the item purchased.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Both John and Chris are extremely knowledgeable and helpful. I have just purchased my second Taylor guitar and I am delighted with it. I am also confident that, if I have any problems, they will be dealt with.”

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Posted 3 years ago

“Before I ordered I called several times. Each time Chris answered my questions and gave me the recommendations I needed. I placed my order and it was quickly filled in less than two days! My thanks to Chris. Will definitely order from Guitar Mainia again!”

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Posted 4 years ago

“Great service. Fast shipping.”

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Posted 5 years ago

“Great service. Incredibly happy with my purchase.”

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Posted 5 years ago

“I have never hesitated to recommend this shop over the years. The people that work here have always been friendly, helpful, knowledgeable and patient in my experience and the shop has a really welcoming atmosphere. They realise for most people a new guitar or amp is a big investment and want to help you make the right choice. They'll give you as much advice and time as you need to make the right decision, you're never rushed. Jon went the extra mile recently with his help and patience while I deliberated over some guitar upgrades, resulting in me being really happy with my final choice. Excellent customer service!”

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Posted 5 years ago

“Amazingly quick order processing and delivery. Arrived next day without any priority postage etc. Had been struggling to find this item in the UK and they had it in stock and at a very fair price. Excellent contact throughout. Absolutely faultless. Def use again.”

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Posted 9 years ago

“Thanks Jo. Delighted with the case which is ideal for my vintage Dreadnought. Delivery excellent and great to have that personal touch when dealing with you. Keep up the great work in Poole.”

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Posted 9 years ago

Guitar Mania is rated 4.9 based on 529 reviews