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G&S Specialist Timber Reviews

4.9 Rating 12,362 Reviews
99 %
of reviewers recommend G&S Specialist Timber
4.9
Based on 12,362 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read G&S Specialist Timber Reviews
Ordered two ash dowels, product arrived in a few days packed very securely. The wood is very smooth, straight grained and overall excellent quality at a very fair price.
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Posted 2 years ago
2 lengths ash dowel very well packed got here in one piece Thank you
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Posted 2 years ago
I have used G & S Specialist Timber for a number of years and have always received excellent service, for both my tools and wood supplies.
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Posted 2 years ago
speedy and secure delivery The items purchased were very well packed
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Posted 2 years ago
Great business to deal with, all ways have with the products.
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Posted 2 years ago
The order was filled and dispatched efficiently and securely packed
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Posted 2 years ago
Very efficient pleasant to deal with-delivery extremely fast and paperwork to match
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Posted 2 years ago
First time I have used G & S, very impressed by the quality of the timber and prompt service.
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Posted 2 years ago
Quick accurate service
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Posted 2 years ago
excellent company
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Posted 2 years ago
My order arrived very promptly, well packaged and the billets were just what I was after. Thank you! Will certainly order again when I need to. Rich.
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Posted 2 years ago
An excellent company to deal with. Great products with keen prices. Customer service is second to none. Well done all
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Posted 2 years ago
Brilliant customer service. Good price and next-day delivery.
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Posted 2 years ago
I ordered a length of 3 inch diameter tulip wood dowel, it arrived on time and in perfect condition. This is not the first time that I have used this supplier and have always been perfectly satisfied with their service, 10 out of 10.
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Posted 2 years ago
Very quick delivery and delighted with the turning blanks that I received. Thank You!
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Posted 2 years ago
Easy to order on the website, good prices, prompt delivery, good quality. Will order again when the time comes. Ordered on Sunday, arrived on Tuesday.
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Posted 2 years ago
My timber and bits and bobs arrived promptly and well packaged. As I have difficulty travelling long distances now I have to order a lot of my wood online and buying wood over the internet can be a gamble but all the wood I have ordered from G&S has been spot on. Well chuffed. 8x6 Workshop
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Posted 2 years ago
The wood that was ordered was very good and my dad was happy. The order was dispatched and arrived very quickly. A small issue with the online ordering was dealt with quickly and professionally by the staff who readily gave up their time to sort the issue out. Very pleased all round. Thanks
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Posted 2 years ago
Disappointed at the supposed 10% discount sale that was in fact 8% due to sale on pre vat price. No transparency and could be described as misleading at best. One page of web site stated free postage over £45 but it turned out to be £50. Once I pointed out to Matt the sales exec, he disagreed and advised all web pages stated £50. When I re checked after advising him which page showed £45, it then showed £50 so had been promptly changed and then he denied that it ever existed. After several exchanges HE cancelled my order and arranged a refund. A very unsatisfactory experience.
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Posted 2 years ago
Good afternoon, Thank you for your review. the 10% discount is offered as a full 10%. The value of your order wouldn't have changed whether the discount was applied off the nett price or gross price. Every product page shows the free delivery marker as £50.00, this hasn't been changed for the last few years and as it is part of the code of the website it isn't A quick or easy to do. You agreed to the cancellation of the order via an email reply, The refund was actioned we felt this was the best thing to do as you weren't happy about the value of the order and having to pay for postage. We are sorry you felt unhappy with your experience. Kind regards G&S
Posted 2 years ago
Very speedy and effective service
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Posted 2 years ago
G&S Specialist Timber is rated 4.9 based on 12,362 reviews