G&S Specialist Timber Reviews

Name: G&S Specialist Timber
Rating: 4.90

4.9 Rating 12,174 Reviews

99 %

of reviewers recommend G&S Specialist Timber

4.9

Based on 12,174 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

G&S Specialist Timber 5 star review on 17th January 2026

319

Anonymous

Anonymous // 01/01/2019

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“Good range of timber and tools at sensible prices and prompt delivery. Rare to find a timber merchant selling small quantities of planed wood to bespoke sizes.”

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Posted 3 years ago

“G&S staff were helpful and their despatch was quick but they were let down by the appalling "DX overnight delivery" service which took 4 days! I complained directly to DX by phone & online but there was no response or follow-up which was no surprise, considering their many 1-star reviews. I've bought from G&S twice before when they were using DPD but I wouldn't bother again if DX remains their carrier.”

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Posted 3 years ago

Good morning, Thank you for your review. We are sorry that you have issues with the delivery from DX, Sadly after Covid DPD no longer allowed us to send liquids with them anymore, meaning we had to look at other couriers for this. We have looked at the tracking and can see that your parcel was shipped on the Thursday and delivered on the Monday, sadly DX don't class Saturdays and Sundays as standard delivery days and if you try to contact them on this days there will be no one available to look into it also. If a customer has any delivery issues we would always suggest contacting ourselves as we have a dedicated customer service team and our enquiries are prioritised. We are sorry for the delay you experienced. Kind regards G&S

Posted 3 years ago

“Great service, nice wood. Not being an expert I'd have liked a label for each of the dowels I ordered (beech and oak) that said order was timely, the slight delay was notified and acceptable so all good.”

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Posted 3 years ago

“Great service, Matt was excellent and very efficient. Clean straight timber”

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Posted 3 years ago

“Have bought carving wood blanks from G &S for years, always good quality. In store they have always been helpful. This is the first time I have used the delivery service. There was a small issue with my order but this was dealt with quickly after just one email. Great service, would definitely recommend.”

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Posted 3 years ago

“Excelent service , here next day...”

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Posted 3 years ago

“The descriptions of the product were good so I knew it was what I needed. Excellent product and quick delivery. Thank you.”

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Posted 3 years ago

“As usual, great service ☆”

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Posted 3 years ago

“Very easy to use website. FgGood range and prices.”

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Posted 3 years ago

“A very efficient company working to high specifications at a reasonable price”

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Posted 3 years ago

“I'm very pleased with the machined ash planks I've received, several times I've ordered from G&S and I'm always impressed with the quality of the wood and service. Ordering wood online has the potential for disaster, products unseen, but I can recommend G&S to anyone planning a project AND you can order wood pretty much ready to go with the selection of finished sizes on offer. The ash dowels brought a particular smile to my face when I unwrapped them, specific projects suddenly came to mind !”

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Posted 3 years ago

“Excellent timber”

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Posted 3 years ago

“Dowels were delivered quicker than expected and were of good quality.”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“Hi, as usual the Limewood I ordered arrived within a couple of days,(has turned up the next day sometimes). The wood is always of a high quality, dry clean and to size. George from Norfolk”

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Posted 3 years ago

“The best chisels. Next day delivery.”

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Posted 3 years ago

“Good product good value but company used for postage not very good box was so bashed up I would have thought that it was used has a football”

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Posted 3 years ago

“Have used G&S a few times before, always very quick and efficient service. Been looking for a decent sharpening system for a while ( it was always going to be the Pro Edge). At the price offered it was too good to miss. Ordered and arrived within 5 days. Well happy with the service. Ps shop is worth a visit if your ever up that way.”

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Posted 3 years ago

“Great quality blanks, delivered very promptly and a good price, I have bought from G&S before and will definitely buy again”

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Posted 3 years ago

“Excellent quality and speedy delivery, I would definitely definitely recommend G&S Timber.”

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Posted 3 years ago

G&S Specialist Timber is rated 4.9 based on 12,174 reviews