Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,700 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

327

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always totally efficient, prompt delivery and superior cardboard packaging. Your products are excellent quality and ideal for presents. although I do indulge myself!”

Helpful Report

Posted 5 days ago

Hi Stuart, Thanks so much for your feedback! We’re thrilled you’re happy with your purchase. Ana grüum Team

Posted 5 days ago

“We took the suncream bottles with us on holiday and I can honestly say it was really good! Quality product, smooth on the skin and protected us from the sun. I would highly recommend buying it for those who haven't tried it yet.”

Helpful Report

Posted 5 days ago

Hi Nazia, Amazing to hear, thank you for sharing! We really appreciate your support. Ana grüum Team

Posted 5 days ago

“The product are amazing, would definitely order again xx”

Helpful Report

Posted 5 days ago

Hi there, We really appreciate your kind words! Thanks for supporting us and sharing your experience. Ana grüum Team

Posted 5 days ago

“My skin is very sensitive and have had difficulty finding products to suit me, I haven't had a problem with any of your products. Also the shape of the packaging helps when packing.”

Helpful Report

Posted 5 days ago

Hi Ellen, Thanks so much for your feedback! We’re thrilled you’re happy with your purchase. Ana grüum Team

Posted 5 days ago

“Super products , do exactly what’s required.”

Helpful Report

Posted 5 days ago

Hi Simon, We really appreciate your kind words! Thanks for supporting us and sharing your experience. Ana grüum Team

Posted 5 days ago

“Love their shampoo and conditioner bars, the best I've ever used and I've tried a few. Wouldn't use any other now. They last so long and make your fair look fab.”

Helpful Report

Posted 6 days ago

Hi Amy, We’re so glad you found us! Thank you for your lovely review and support. Ana grüum Team

Posted 5 days ago

“Love the products. I use the relaxation pulse roller and sleep so well! Highly recommend Gruum! Keep up the great work and thankyou!”

Helpful Report

Posted 6 days ago

Hi Samantha, We appreciate your positive feedback, thank you for your support! Ana grüum Team

Posted 5 days ago

“The products are always really friendly on my skin and smell nice too!”

Helpful Report

Posted 6 days ago

Hi there, Thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 5 days ago

“I enjoy using Gruum products almost exclusively these days. I like that it's natural and good quality and with the regular offers and promotions they do it's affordable too.”

Helpful Report

Posted 6 days ago

“Ordering with Gruum is easy. Subscription is simple to set up/amend/cancel. Have been loyally using their shampoo/conditioner for over 4 years. Also love the facial sun lotion, cleansers, the melting one in particular is fantastic. Deodorant is also extremely effective. Overall it’s great products at a sensible price point.”

Helpful Report

Posted 6 days ago

Hi there, Thank you so much for your lovely review! We’re so happy you’re enjoying your product. 😊 Ana grüum Team

Posted 5 days ago

“I like it , smells good feels good tastes good”

Helpful Report

Posted 1 week ago

Hi Charile, Thanks so much for your feedback! We’re thrilled you’re happy with your purchase. Ana grüum Team

Posted 5 days ago

“Excellent products highly recommend”

Helpful Report

Posted 1 week ago

Hi Emma, Your feedback means a lot to us — thank you for your support and for being part of our grüumies community! Ana grüum Team

Posted 5 days ago

“I bought the summer body shave set, and I thought the body polish and shave gel were quite nice. The razor itself is also okay, and I got this all at a very good price.”

Helpful Report

Posted 1 week ago

Hi J, Thank you for taking the time to leave a lovely review. We’re delighted to hear that you enjoyed the summer body shave set, particularly the body polish and shave gel, and that you found the razor worked well too. It’s fantastic to know you also thought it was great value for money! Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

“So happy to find a company making a great range of products, that aren’t just kind to me but also are kind to the planet. The cleansing bars for skin leave me feeling clean & skin soft. Was a bit unsure about the shampoo & conditioner bars to start with, but I don’t think I can go back to using other products now. My hair is clean, shiny & healthy looking. Such a relief to not have so many plastic bottles hanging around the place too. Would highly recommend!”

Helpful Report

Posted 1 week ago

Hi Laura, Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that you’re loving our cleansing, shampoo and conditioner bars! It’s fantastic to know that your skin feels clean and soft, and that your hair is left looking clean, shiny and healthy. We also love hearing that you’ve made the switch from bottled products and are enjoying having less plastic around your home. It’s wonderful that the bars have won you over, especially after being unsure about them at first! Thank you for your kind recommendation and for choosing grüum. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 1 week ago

“I am really happy with the products. From the moment the package arrived, I was impressed. The packaging is beautifully designed and really appeals to me. It feels premium while also reflecting your commitment to sustainability, which is something I value. I've also been delighted with the products themselves. The scents are absolutely delicious and make using them a real pleasure. It's clear that a lot of thought and care has gone into creating products that are both effective and enjoyable to use.”

Helpful Report

Posted 1 week ago

Hi Shella, Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that you were impressed from the moment your package arrived! It’s fantastic to know that you love the packaging and appreciate how it combines a premium feel with our commitment to sustainability. We’re also so pleased that you’re enjoying the delicious scents and finding the products both effective and enjoyable to use. Your kind words about the thought and care that goes into our products really mean a lot to us. Thank you for choosing grüum and for sharing your lovely feedback with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

“I have their trio of fragances for summer and autumn. They are all distinct and I love the array of scents. Not too strong but enough to lift your mood!”

Helpful Report

Posted 1 week ago

Hi Harpreet, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re enjoying your summer and autumn trio! It’s fantastic to know you love the variety of distinct scents and appreciate that they’re subtle enough to wear comfortably while still giving your mood a lift. Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Easy to order and delivery was on time. Only one tiny problem the pillow spray mechanism would not work. It would not move at all. Luckily l had a bottle left over from a previous pillow spray and l just decanted the new spray liquid in to that. So sweet dreams are back on the schedule for next week. Lovely set of items by the way.”

Helpful Report

Posted 1 week ago

Hi Mandy, Thank you for taking the time to leave such a lovely review. We’re pleased to hear that your order was easy to place and arrived on time, and we’re glad you’re enjoying the set overall! We’re sorry to hear that the pillow spray mechanism wasn’t working, though. It’s great that you had an older bottle to hand and were able to decant the spray so your sweet dreams could continue! We’ll make sure your feedback about the spray mechanism is passed on to our team. Thank you for choosing grüum and for sharing your experience with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Love these natural products and the easy to travel containers, not round but flat, and the bars. Really sold on the face wash , smells so good and so effective. Sun lotion for body, SPF 30 is really comfortable to wear. Feel protected from the sun, no chemicals and not greasy. Friendly service.”

Helpful Report

Posted 1 week ago

Hi Jane, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re loving our natural products and the handy, travel-friendly packaging! It’s fantastic to know the face wash has become a favourite, especially with its lovely scent and how effective you find it. We’re also pleased to hear you’re enjoying the SPF30 body sunscreen and that it feels comfortable and non-greasy while giving you confidence in your sun protection. And thank you for your kind words about our friendly service too! Thank you for choosing grüum and for sharing your wonderful feedback with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

“I love this company so much most of my products are from here and it’s rlly skin friendly to all types! definitely help this small business please. recommend to every skin type and age.”

Helpful Report

Posted 1 week ago

Hi Falah, Thank you for taking the time to leave such a lovely review. We’re absolutely delighted to hear how much you love grüum and that so many of your skincare favourites come from us! It’s wonderful to know you’ve had such a positive experience with our products and feel confident recommending us to others. Thank you so much for your continued support and for spreading the grüum love — it really means a lot to us! Warm Regards, Andrea - team grüum

Posted 1 week ago

“Loved this mini set from Grüum, I received the face mist, sunscreen and roll on perfume, the perfume is gorgeous, really nice and subtle, the face mist is refreshing, and the sunscreen is also lovely, I have to be careful with my skincare for reactions and all of these products were perfect, I am looking forward to trying other products from this company.”

Helpful Report

Posted 1 week ago

Hi Kerry, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you loved your grüum mini set! It’s wonderful to know you’re enjoying the subtle fragrance of the roll-on perfume, the refreshing face mist and the sunscreen too. We’re especially pleased to hear that the products worked well for you and that you’re looking forward to trying more from our range. We hope you discover plenty of new favourites! Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

Gruum is rated 4.7 based on 26,700 reviews