Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,526 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,526 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the greenhouse is very good. The staff when there was a query/problem were extremely helpful. The only thing that could be improved is the book of instructions as some of the photos used for construction were not very clear. Apart from that very pleased indeed with the finished greenhouse and so pleased I decided on the toughened glass version.”

Helpful Report

“I recently bought an 8x6 polycarbonate greenhouse and am delighted with the product. I had a problem trying to understand a part of the instructions (how to hang the door). The instructions come with little to no wording, and nearly 100% pictures. So, I tried calling Greenhouse Stores to get some advice. The first call was answered by a lady who insisted she couldn’t hear me and promptly hung up. My second call was answered by (I suspect) the same person who, after listening to the problem, told me that the instructions were very clear and she had never heard of anyone having the same problem as me, before hanging up again. YouTube was the answer!”

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“Great product recently constructed and yet to be put into use. My only surprise was that no tool was supplied to tighten the fixings - this would have helped a great deal.”

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“The greenhouse once built is excellent. The parts are well made and fit together perfectly. However the building I found difficult and it took several days. The guide has few words of help and the pictures that are meant to show you how to fit the various pieces are not clear enough. I ended up with lots of plastic pieces that I have no idea where they go and don't seem to have a purpose. The most laborious task was fitting rubber strips to every surface that held the glass. This must have taken several hours and bruised my fingers in the process. In spite of all this I am very happy with the end result!”

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“6'*4' metal shed. Pretty easy installation but it should be noted that you will need all around access to build. After installation have found water ingress through roof washers so mastic might be needed. All in all pleased with my shed although there was no communication about delivery. I had to phone after two weeks of getting order confirmation to get any info regarding that. it took a month from order to delivery to arrive. On the plus side it was delivered on the day they said it would be delivered.”

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“The instructions could be more helpful but the finished product was fine.”

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“the correct article arrived promptly--- and it works.”

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“Good value for money. Took several days to assemble.”

Greenhouse Stores 4 star review on 23rd September 2019

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“Greenhouse stores supplied and delivered very efficiently. Their advice was also useful in deciding which model to purchase. The greenhouse itself is good value for money and the manufacturer was helpful when putting the greenhouse together. The instruction booklet however could be significantly better and the supply of several pieces which were surplus was very confusing.”

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“Excellent service, thank you”

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“Very pleased with my greenhouse. Arrived on time.”

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“Arrived when it should, some of the glass was broken which was speedily replaced without fuss.”

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“Very pleased with the overall quality of the product. My only gripe is some areas of the instructions are a little difficult to follow.”

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“Product good, instructions are very poor and are too generic.”

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“Nice looking greenhouse. Acrylic panels are a little flimsy and I think they will rattle a lot in the wind in the winter but will wait and see. Instructions are ok to follow for erection of the greenhouse. Tool is provided which is really useful”

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“Prompt delivery but I highly recommend having 2 people to deliver it cause its quite heavy for one person.”

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“good quick service but instructions a nightmare and three panels have known out on separate occasions”

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“Update on my earlier review... After delivery it became apparent that there was a problem with the options that I ordered for my greenhouse. Being totally honest that was 33% my fault, 33% the manufacturers fault and 33% Greenhouse Stores fault. When I raised this with Greenhouse Stores they were more interested in defending their position than helping me, their customer who had a problem. So dropped one star for them. Luckily the manufacturers, Elite, could not have been more helpful.”

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“Good service but, although no reflection on Greenhouse Stores and with 50 years experience of DIY, the instructions for erecting the Halls greenhouse are the worst I have ever seen for self assembly - I pity anyone new to DIY trying to put this up.”

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“I am still building it but all seems ok”

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Greenhouse Stores is rated 4.7 based on 3,526 reviews