Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,527 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,527 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a greenhouse to fit a very restricted space, the one I purchased was the best for the situation I had. The delivery was far quicker than quoted. The contents were correct. The price was lower than competitors. Any slight queries with construction plans were explained by my telephone contact. You do need a bit of experience when constructing these kits on your own but nothing is to insurmountable. The greenhouse does the job. I am seriously considering demolishing my garden shed which, is now beyond economic repair within the next 12 months. I may replace it with a condierably larger green house from this company and use it for a dual purpose construction. I would seriously recommend that you use the steel bases provided and raise the height by constructing a solid base to provide both extra head and growing room. All round this is a good company which supplies a very cost effect solution. I have already recommended this company to a friend. DO NOT BUY A GREENHOUSE FROM AN INTERMEDIATE OR GARDEN CENTRE WITHOUT DUE RESEARCH AND UNLESS YOU HAVE A GOOD BANK BALANCE”

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“The greenhouse we bought is excellent and well manufactured the only downside were the assembly plans which were very vague, I struggled to assemble it and I have been in construction all my life (steel erection)”

Greenhouse Stores 5 star review on 9th August 2018

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“Went together fairly easy. great service and product.”

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“Couldn't fault this service ,delivery driver was brilliant I've know idea how he lifted that pallet of glass on his own it took three of us just to move it , he is worth every penny and more well done”

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“Very pleased with my new greenhouse. Thanks gwyn would recommend”

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“Great service, great greenhouse.”

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“I am very pleased with my greenhouse. Customer service very good.”

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“Thank you very much! The greenhouse is amazing ad the automatic windows are fantastic. The team that erected the greenhouse were brilliant too.”

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“Very prompt delivery and helpful driver. Managed to build it in 5 hours. Good product and value for money.”

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“Excellent service an value. Product bought had poor instructions - Small lean-to green house - thank goodness for Youtube.”

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“I bought the Vitavia Phoenix Green 8x8 Greenhouse with Toughened Glazing, it arrived promptly and the driver was very helpful, Once I had unpacked it and started to assemble it I found the instructions easy to follow and the quality of the manufacture and engineering was excellent, during construction I made a couple of phone calls to customer service to clarify a couple of small issues I found them to be courteous, knowledgeable, and professional on each occasion. now that I have completed the installation I am delighted with it and I am really enjoying using my new greenhouse and look forward to many years of service from this excellent greenhouse”

Greenhouse Stores 5 star review on 3rd August 2018

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“First class quality product that has been very well designed.”

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“Great little greenhouse”

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“Very satisfied with the service I received, from the original order delivery on time, and the instructions supplied for erecting the greenhouse all very easy.”

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“Very happy with the greenhouse which was surprisingly straight forward to assemble , and knowing my luck where glass is concerned was delighted to have completed it without any breakages. Top marks to the designer.”

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“Arrived when they said a few broken pains of glass they replaced them no problem got a bit lost at times when putting it up but delighted when finnished”

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“Excellent Service - Very impressed with my Elite Greenhouse. 2 minor issues with incorrect pieces being originally dispatched but both resolved very quickly direct with Elite and couldn't ask for better customer service from them. Would definitely recommend.”

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“Good quality product , efficient and friendly service, pleasure to deal with this company.”

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“I had problems with glass breakage during delivery but this was quickly resolved after a phone call. Also a slight problem with the door seal sizing but again this was quickly resolved. Both problems involved no cost to me. Considering I bought the greenhouse under a special offer I am extremely satisfied with the after sales service and communications. Would definitely use again.”

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“We built the greenhouse as competent DIY'ers using your instructions as our only guide. While they definitely fulfilled their aim, we did notice a couple of areas where they might be enhanced (for DIY'ers that is), and, while accepting the risk that the cause of the hitches could be down to inexperience in building EDEN, we'd like to highlight these now: 1. Assembly. The guidance requires the frame bracket plates to be fully tightened as the sectional build progresses. In the case of the ridge section fitting to the gable ends, it was necessary to remove the plate at the gable apex at each end to allow the ridge temporarily to locate correctly, replacing and re-tightening up afterwards. We discovered this solution through trial and error and a lot of staring, re-reading and thinking, and it might be worth offering this as a tip to future builders. 2. Glass fitting. We thought hard about a sequence for fitting the glass to amplify the glass 'fitted' diagram in the instructions. We decided to fit the centre 3 panes of our 10ft greenhouse roof and sides, and the centre gable panes first as this allowed the end panes to be more easily maneuvered into place by retaining the ability to reach through the empty frame and hold both sides of the glass in all but the last pieces. This could be a useful tip, perhaps shown in an amplification diagram showing the recommended order of glass installation rather than just which piece goes where. Hope these are of use. Thanks for a great product.”

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Greenhouse Stores is rated 4.7 based on 3,527 reviews