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Greenhouse Stores Reviews

4.7 Rating 3,289 Reviews

97 %

of reviewers recommend Greenhouse Stores

Company Reviews

Product Reviews

4.7

Based on 3,289 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

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Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 24th September 2022

Greenhouse Stores 5 star review on 21st September 2022

Greenhouse Stores 5 star review on 14th September 2022

Greenhouse Stores 5 star review on 14th September 2022

Greenhouse Stores 5 star review on 14th September 2022

Greenhouse Stores 4 star review on 13th September 2022

Greenhouse Stores 5 star review on 12th September 2022

238

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The greenhouse is still in the box . I need to make space in my garden. What I will say is you driver that delivered the good was very helpful”

“Good website and online ordering system Helpful people on phone”

“Great green house. Instructions not the best. Window doesn't shut properly and door opening isn't smooth but happy.”

Read Greenhouse Stores Reviews

Hi, Thank you for your review. If you call customer services on 01473 218 100 option 2, they will be able to advise you.

“The booklet you sent wasn't the best to be honest I kept going on to you tube to keep me right and I have parts left which are not in the booklet.”

“The pictogram instructions on how to assemble the greenhouse were very confusing as they kept swapping from external to internal views and closeups without telling you which was which. Definitely need improvement but the completed greenhouse is excellent. The staff were very helpful.”

“Prompt delivery but two parts missing which were sent the next day. Wouls recommend”

“Missing box of screws ? you owe me lol ?”

“Very well made product. Instructs good. The supplied base fitting was a very good purchase to get the whole thing level and square. Only problem we had was working out how to fit the plastic seal for the all the windows.”

“Very good efficient service”

“Clear description of product, true to item delivered. Good customer service - from order line through delivery, they phoned to arrange delivery and to confirm - driver polite and helpful and prompt. The product was put up by husband and although he struggled at points being on his own, it went together well and looks very good. We ordered one and once erected ordered a second, 6' by 4' in green they are now fully operational. The bonus of the automatic opening window was very welcome. would fully recommend”

“The assembly instructions could be better - the diagrams could be clearer its difficult to judge which pieces go on top middle or bottom. A few added words of explanation here and there would be helpful eg there is a list of the parts to which the rubber should be fixed it would be helpful to say which pages these appear on saving a lot of referral back and forwards”

“Good service, great greenhouse highly recommend.....,only downside instructions rubbish.”

“Item a little difficult to erect due to ambiguity in construction details”

“I am delighted with my greenhouse,it is exactly what I wanted and was delivered and installed on time as advised. I have only a couple of small gripes, firstly that the white paintwork is in a number of places chipped and damaged down to the bare wood, and stained blue in other places from straps, presumably in transit. I am aware the details state some scuffing may occur and have been given a pot of touch up paint, but did not expect quite the degree of damage. Having paid nearly £300 for a paint job I am disappointed with the amount of damage which has occurred. Also the installers were fast, cheerful and efficient but although they took their plastic rubbish away they did not sweep up the sawdust from the screws inserted during installation. I realise this is a very small thing and it is an outside building, however my husband is a carpenter/joiner who would not dream of leaving dust or mess in a client’s property. These 2 small things just took the shine off my lovely greenhouse slightly, it is alot of money to pay and a shame that for a little more care and diligence it could have been absolutely perfect.”

“The only thing I found annoying was the waiting other wise all was good I have broken 2lots of glass hope to sort this out”

“Good value but poor instructions”

“Good quality product , instructions need to be reviewed.”

“Open roof window and door worst parts to put together. Window rubber insulation doesn't work as ilustrated. Had to cut into four parts in order for frame to fit. Still trying to figure out fitting the automatic window opener. No window hinges a bad omission on design. Door glass about 4m too wide for top two door nut and bolts to fit. Had to convert one hole into a slot in order to bolt the top door cover together after loosening the self tapping screws to fit the glass panes.”

“Love the greenhouse although I did find the instructions a little difficult to follow”

“An inexpensive option for a small garden - instructions aren't particularly clear and 5 panes of glass were broken in transit - but the customer service team were really helpful.”

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Greenhouse Stores is rated 4.7 based on 3,289 reviews