green gardener Reviews

Name: green gardener
Address: B12 Base Business Park, Rendlesham
Rating: 4.72

4.7 Rating 5,456 Reviews

94 %

of reviewers recommend green gardener

4.7

Based on 5,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01493 750061

Email:

jon@greengardener.co.uk

Location:

B12 Base Business Park
Rendlesham
IP12 2TW

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green gardener 5 star review on 9th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i ordered nemaslugs on 2 occasions from you i have received one i have e-mailed you about this but the reply was not satisfactory & i have still not received them so in the future i will not use green garden”

Helpful Report

Posted 5 years ago

Thanks for the review and I am not sure what the query is with this order i.e. we posted it on the 26th and according the tracking it was delivered on the 28th? Kind regards Jon @ Green Gardener

Posted 5 years ago

“I know it's a difficult time for growers at the moment, but my plants really weren't in the best condition on arrival. The trailing petunias were particularly bad. Some of the plants had to go straight on the compost and the ones I have planted haven't grown very well. The nicotiana were labelled petunia and so I planted them in the wrong place and the sweet peppers were so small I'm not sure they'll yield anything.”

Helpful Report

Posted 5 years ago

Thanks for the review but we do not supply plants, so I think you have reviewed the wrong company? We supply bio pest control i.e. Nemaslug, Ladybirds etc? Kind regards

Posted 5 years ago

“The leather jackets are still eating my lawn doesn't seem to have worked at this time. I have got another packet coming from you in Autumn hopefully I will have a lawn to apply it to.”

Helpful Report

Posted 5 years ago

“Never used Nemaslug before, so after ordering 2 packets I was very excited to give it a go, however due to The virus we were leaving our parcels in the porch for 3 days before opening them ! 26-29 degrees. After opening we saw it stated on sleeve Refrigerate on receipt! I think we might of cooked our nematodes. Please display refrigerate immediately on outside packaging for novices like us. 4 weeks on and I’m still finding slugs everywhere”

Helpful Report

Posted 5 years ago

“I ordered a slug pest control. The order was meant to arrive in the week starting the 21st of June. It was dispatched on the 16th of May. I am now waiting to see if my replacement that I was promised arrives.”

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Posted 5 years ago

“my order did not include all the items I paid for.”

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Posted 5 years ago

“Full instructions for use not included in package and phone call and email requesting help ignored.”

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Posted 5 years ago

“DIFFICULT TIMES, BUT DISAPPOINTED. MY NEMATODES WERE IN THE POST FOR A WEEK. MY PHONE CALL AND EMAILS TO FIND OUT IF THEY WOULD STILL WORK, AS THEY SHOULD BE REFRIGERATED, WERE IGNORED.,”

Helpful Report

Posted 5 years ago

“Sadly the product arrived two weeks later than predicted and one of our little caterpillar friends was dead on arrival.”

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Posted 5 years ago

“About half an hour ago I sent a review about Green Gardener. I want it withdrawn immediately. I thought I was writing to them, and a message said "Thank you, Green Gardener" at the end. I retract any permission I might have inadvertently given for you to publish my comments .”

Helpful Report

Posted 5 years ago

“Failed to respond to email enquiry regarding watering can rose. Information on packaging was unhelpful including nonexistent website details for manufacturer. Disappointing!”

Helpful Report

Posted 5 years ago

“We have not received our order yet so can't comment I rated poor as I could not proceed without a rating”

Helpful Report

Posted 5 years ago

“Ordered a number of items but when delivered, one was missing though label said it had been included. On ringing was told they would dispatch the missing item. When it did not arrive I rang Green Gardener again, I was asked to wait till after the weekend. I rang again on the Monday to say it had not arrived and was given a refund.”

Helpful Report

Posted 5 years ago

“I usually order ladybird larva from here. Never normally a problem. Mine arrived today & they are tiny, so small I can barely let them go. Some eggs appear unhatched in the box & some of the larva look like they've only just hatched.”

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Posted 5 years ago

“Sorry about this review. The nematodes arrived safely and have been applied to the lawn. However, they are now in the flowerbeds eating my plants. Any suggestions?”

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Posted 5 years ago

“Nematodes applied 2 weeks ago, as per instructions. Lawn is still devastated, no signs of improvement - too soon yet?”

Helpful Report

Posted 5 years ago

“You have asked for a review but I still don’t have the goods I purchased.”

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Posted 5 years ago

“I ordered leatherjacket treatment for now and, in error, for November. I cancelled half the order in good time by email but the order was not changed and I received no reply to my email.”

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Posted 5 years ago

“I would write a review if I had received the goods I ordered sometime ago which have still not arrived even taking into consideration the present climate!!”

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Posted 5 years ago

“Delivery date was not made clear at time of order and will not be for some time. Very surprised to be asked for a review!”

Helpful Report

Posted 5 years ago

Thanks for the message and we have Nemasys Leatherjacket Killer in stock so you can have it anytime you want HOWEVER we recommend treating in April and or September as this is when the leatherjackets are active, close to the surface and the soil is warm so the nematodes will be the most effective. However if the soil is warm enough i.e. you need a daytime soil temp of 10c, you can treat anytime i.e. now? Let me know if you want to stick with the recommended April dispatch or if you want it posting ASAP. Kind regards Jon @ Green Gardener

Posted 5 years ago

green gardener is rated 4.7 based on 5,456 reviews