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green gardener Reviews

4.7 Rating 4,105 Reviews

94 %

of reviewers recommend green gardener

Company Reviews

Product Reviews

4.7

Based on 4,105 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01493 750061

Email:

jon@greengardener.co.uk

Location:

B12 Base Business Park
Rendlesham
IP12 2TW

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green gardener 5 star review on 26th April 2024

green gardener 5 star review on 22nd December 2023

Paula Wainwright

green gardener 5 star review on 19th September 2023

green gardener 5 star review on 19th September 2023

green gardener 5 star review on 19th September 2023

green gardener 5 star review on 19th September 2023

green gardener 5 star review on 25th June 2023

31

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“x7 of the ladybirds were dead on arrival, x1 item was missing, Green Gardener did resend the complete order, however, x5 were dead on receipt of the second batch and most of the remaining ones were very sluggish. I did enquire if it would be possible to add holes to the containers they are sent in, maybe just perforate the inside of the plastic containers with a bradle, so the holes wont be big enough for them to escape but may allow for adequate air flow while in transit. I believe perhaps this may ensure a better survival rate. I did not have a response on this. Thanks”

Posted 3 years ago

“I'm only giving 2 stars because I ordered ladybird larvae in order to have ladybirds to get rid a whole load of aphids however it hasn't worked after following all the instructions. I have written and am awaiting a reply.”

Posted 3 years ago

“May have been a change in the weather. Followed your instructions implicitly on releasing the ladybirds and also the larvae. None of the ladybirds stayed anywhere in our garden and the larvae just never hatched out. So back to square one - all our bean crop infested with blackfly!”

Posted 3 years ago

“Well your service was great and helpful on the phone etc , but I’m not at all convinced that the Amblyseius have done anything at all.... very disappointed”

Posted 3 years ago

“Item was delayed due to being out of stock but no communication was sent. Until I emailed I was not made aware.”

Posted 3 years ago

“i ordered nemaslugs on 2 occasions from you i have received one i have e-mailed you about this but the reply was not satisfactory & i have still not received them so in the future i will not use green garden”

Posted 3 years ago

Thanks for the review and I am not sure what the query is with this order i.e. we posted it on the 26th and according the tracking it was delivered on the 28th? Kind regards Jon @ Green Gardener

Posted 3 years ago

“I know it's a difficult time for growers at the moment, but my plants really weren't in the best condition on arrival. The trailing petunias were particularly bad. Some of the plants had to go straight on the compost and the ones I have planted haven't grown very well. The nicotiana were labelled petunia and so I planted them in the wrong place and the sweet peppers were so small I'm not sure they'll yield anything.”

Posted 3 years ago

Thanks for the review but we do not supply plants, so I think you have reviewed the wrong company? We supply bio pest control i.e. Nemaslug, Ladybirds etc? Kind regards

Posted 3 years ago

“The leather jackets are still eating my lawn doesn't seem to have worked at this time. I have got another packet coming from you in Autumn hopefully I will have a lawn to apply it to.”

Posted 3 years ago

“Never used Nemaslug before, so after ordering 2 packets I was very excited to give it a go, however due to The virus we were leaving our parcels in the porch for 3 days before opening them ! 26-29 degrees. After opening we saw it stated on sleeve Refrigerate on receipt! I think we might of cooked our nematodes. Please display refrigerate immediately on outside packaging for novices like us. 4 weeks on and I’m still finding slugs everywhere”

Posted 3 years ago

“I ordered a slug pest control. The order was meant to arrive in the week starting the 21st of June. It was dispatched on the 16th of May. I am now waiting to see if my replacement that I was promised arrives.”

Posted 3 years ago

“my order did not include all the items I paid for.”

Posted 3 years ago

“Full instructions for use not included in package and phone call and email requesting help ignored.”

Posted 3 years ago

“DIFFICULT TIMES, BUT DISAPPOINTED. MY NEMATODES WERE IN THE POST FOR A WEEK. MY PHONE CALL AND EMAILS TO FIND OUT IF THEY WOULD STILL WORK, AS THEY SHOULD BE REFRIGERATED, WERE IGNORED.,”

Posted 3 years ago

“Sadly the product arrived two weeks later than predicted and one of our little caterpillar friends was dead on arrival.”

Posted 3 years ago

“About half an hour ago I sent a review about Green Gardener. I want it withdrawn immediately. I thought I was writing to them, and a message said "Thank you, Green Gardener" at the end. I retract any permission I might have inadvertently given for you to publish my comments .”

Posted 3 years ago

“Failed to respond to email enquiry regarding watering can rose. Information on packaging was unhelpful including nonexistent website details for manufacturer. Disappointing!”

Posted 3 years ago

“We have not received our order yet so can't comment I rated poor as I could not proceed without a rating”

Posted 3 years ago

“Ordered a number of items but when delivered, one was missing though label said it had been included. On ringing was told they would dispatch the missing item. When it did not arrive I rang Green Gardener again, I was asked to wait till after the weekend. I rang again on the Monday to say it had not arrived and was given a refund.”

Posted 3 years ago

“I usually order ladybird larva from here. Never normally a problem. Mine arrived today & they are tiny, so small I can barely let them go. Some eggs appear unhatched in the box & some of the larva look like they've only just hatched.”

Posted 4 years ago

“Sorry about this review. The nematodes arrived safely and have been applied to the lawn. However, they are now in the flowerbeds eating my plants. Any suggestions?”

Posted 4 years ago

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green gardener is rated 4.7 based on 4,105 reviews