green gardener Reviews

Name: green gardener
Address: B12 Base Business Park, Rendlesham
Rating: 4.72

4.7 Rating 5,494 Reviews

93 %

of reviewers recommend green gardener

4.7

Based on 5,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01493 750061

Email:

jon@greengardener.co.uk

Location:

B12 Base Business Park
Rendlesham
IP12 2TW

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green gardener 5 star review on 27th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both items ordered arrived in a timely and efficient manner. Couldn’t ask for more!”

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Posted 6 years ago

“product received promptly and well packaged”

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Posted 6 years ago

“👍🏻 Perfect straight forward order and delivery”

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Posted 6 years ago

“green gardener provide a first class service take time on the phone to make sure you have the right product for your needs and are very knowledgeable about organic products and there service is always prompt and not waiting days or weeks everything is sent out right away”

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Posted 6 years ago

“Prompt and well informed service.”

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Posted 6 years ago

“very efficient service prompt delivery Received all orders no eaiting”

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Posted 6 years ago

“i cannot review this as It has not been used yet.”

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Posted 6 years ago

“very quick delivery after selection of item”

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Posted 6 years ago

“Great advice on website and fast delivery of orders.”

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Posted 6 years ago

“We have used Leatherjacket killer for three years now after our law was decimated . The results were amazing after first application. Fantastic product. Thanks Team.”

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Posted 6 years ago

“Help where it’s needed. Thank you”

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Posted 6 years ago

“The only detail missing was the email telling me that the item had been despatched. A phone call to them the next day was dealt with very professionally and swiftly by the receptionist whose name was Sue. (Spread the love)! The item was delivered safely and in good condition”

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Posted 6 years ago

“really prompt excellent service”

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Posted 6 years ago

“Easy ordering and quick delivery”

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Posted 6 years ago

“Very pleased with service ...products arrived when I wanted them too (I delayed delivery date)”

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Posted 6 years ago

“I purchased a box tree moth trap because having done my research they said that theirs lasted longer than any other make, which would mean that I wouldn't have to remember to change the lure every 6 weeks. I set up the trap but despite there being plenty of moths in the garden none were being trapped. I sent an email asking for advice about the best height to hang the trap but didn't ever get a reply. As there were so many moths in the garden I decided to buy a different make of moth trap. The moths seem to come in waves and the Green Gardener trap caught one compared to the other trap which caught 5, and they were situated very close to each other. I then sent another email to Green Gardener asking for their comments and if I could return the trap because it clearly wasn't as good as the other trap I had purchased. I still have not had a reply. I was also very disappointed to see that on their website they are selling the trap at around £27 but on Amazon they have reduced their price to £19.99. So I am disappointed in the price, the performance of the trap and the lack of follow up care from Green Gardener.”

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Posted 6 years ago

To : Cate O From : Jonathan Thanks for the message and sorry you have not had a good experience with the trap. I am not sure who you have been contacting at Green Gardener but this is the first I am hearing about this. In answer to your comments, I would love to talk to you about the experience with the trap as all the other feedback has been very encouraging, Can you call me on 01394 420922 or email me your number (jon@greengardener.co.uk) and I will ring you? We only sell the long life lure on Amazon so it is £19.99 but you do not get a trap included ONLY the lure and this is MORE expensive than the lure only on Green Gardener i.e. we sell it for £18.99. I would rather try and work out why it was not working but I am happy for you to return it for a refund but please email me (again jon@greengardener.co.uk) and I will forward you a FREEPOST label. Kind regards Jon @ Green Gardener 01394 420922

Posted 6 years ago

“Excellent service everything arrived well packed in good condition”

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Posted 6 years ago

“These work. Ive had no slugs all till recently i should have bought them sooner”

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Posted 6 years ago

“Very friendly service, good products, I look forwards to being a customer again.”

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Posted 6 years ago

“Great product working on my lawn . (Leather jackets”

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Posted 6 years ago

green gardener is rated 4.7 based on 5,494 reviews