green gardener Reviews

Name: green gardener
Address: B12 Base Business Park, Rendlesham
Rating: 4.72

4.7 Rating 5,454 Reviews

94 %

of reviewers recommend green gardener

4.7

Based on 5,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01493 750061

Email:

jon@greengardener.co.uk

Location:

B12 Base Business Park
Rendlesham
IP12 2TW

Write Your review

Tell us how green gardener made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

green gardener 5 star review on 9th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some sachets to treat Fuschia Gall Mite. They arrived very promptly with directions how to use them. As of this moment, my fuschia has improved but is still not clear so I can't really comment on the efficacy of the product properly, although it is trying hard! But the order and delivery was very good - thank you”

Helpful Report

Posted 9 months ago

“Prompt delivery”

Helpful Report

Posted 9 months ago

“The problem with automated, "You recently bought something, now review us." Emails is that the automated system deliberately omits the item purchased. I have bought a few things from Green Gardener, no idea what this request for a review relates to, but I wouldn't have returned if they had not provided a good product and service.”

Helpful Report

Posted 9 months ago

“Hi thanks for your very prompt service ! I have used your product for reducing the Slug population in my garden. I haven’t seen much of an improvement in the reduction of numbers of slugs as I pick up 20 to 30 most mornings and unfortunately I have had two dead Frogs in the garden and it has made me not so sure that what I am doing is the right thing !”

Helpful Report

Posted 9 months ago

“Fast and reliable delivery. Unfortunately my lady birds didn’t hatch, but this could have been due to the environment, or they were got to by other predators. Will try again or buy live ones.”

Helpful Report

Posted 9 months ago

“After more than a week my nematode order had failed to arrive and we shortly due to depart on holiday. I contacted Green Gardener's customer service. There was absolutely no quibble and they immediately despatched a replacement pack, which arrived within 48 hours. Royal Mail did eventually deliver the original pack, about a month after it was ordered and by which time the use by date had long expired. My only other observation is that it did take several attempts before I could get past the GG answering service to speak to someone. However, in spite of this slight problem, I'd happily use their services again.”

Helpful Report

Posted 10 months ago

“I received live ladybirds. Three however were dead. I followed the instructions, but had to put them outside in windy weather. I haven't see any of them since. But, wr don't have any aphids either. Sue”

Helpful Report

Posted 10 months ago

“Did what is said on the tin”

Helpful Report

Posted 10 months ago

“ordered the bee box again, this colony seems smaller than last year and has not produced as many new bees and there were many small dead bees in the box when it arrived, still pleased with it.”

Helpful Report

Posted 10 months ago

“More than happy with the ladybirds. It was a joy to see them at, received on time and discreetly packaged. I shall definitely buy again. Thank you 😊”

Helpful Report

Posted 10 months ago

“Website easy to use, item came quickly.”

Helpful Report

Posted 10 months ago

“Red spider mite treatment arrived quickly with clear instructions. Easy website to order”

Helpful Report

Posted 11 months ago

“Rather disappointed in the number of slugs still eating the vegetables particularly the potatoes”

Helpful Report

Posted 11 months ago

“Good communication and service”

Helpful Report

Posted 11 months ago

“I always get prompt, reliable service from Green Gardener, and the prices are good. The red spider mite predators arrived 2 days after ordering. I would have liked more detailed instructions - the holes in the sachets are so small I wasn't sure if I needed to make more, so I searched the internet for more info.”

Helpful Report

Posted 11 months ago

“The ant control product did a good job thank you”

Helpful Report

Posted 11 months ago

“The small parcel arrived in good time (4 days, royal mail), with the miniscule larvae in a small box pcked with sheredded paper and tiny grains of food. There are instructions.”

Helpful Report

Posted 1 year ago

“competent and deliverd what was ordered”

Helpful Report

Posted 1 year ago

“Plants were well packaged. They took a while to arrive . The begonias were a bit small and straggly. The other plants were well developed.”

Helpful Report

Posted 1 year ago

“Very helpful staff, goods arrived promptly.”

Helpful Report

Posted 1 year ago

green gardener is rated 4.7 based on 5,454 reviews