green gardener Reviews

Name: green gardener
Address: B12 Base Business Park, Rendlesham
Rating: 4.72

4.7 Rating 5,494 Reviews

93 %

of reviewers recommend green gardener

4.7

Based on 5,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01493 750061

Email:

jon@greengardener.co.uk

Location:

B12 Base Business Park
Rendlesham
IP12 2TW

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green gardener 5 star review on 27th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel arrived on time with good instructions for use.”

Helpful Report

Posted 8 years ago

“Ladybird larvae arrived with much lower numbers than advertised. Had to order more and ordered some Phytoseiulus. Still waiting for the additional larvae after a week with no update. Phytoseiulus arrived but failed to work on red spider mite- looked under microscrope today- the phytosilulus were all dead, and definitely not 1000- hence why had no effect. Took over a week to respond to initial email about low numbers of larvae -offered to replace but had already ordered more, still waiting. When dealing with a pest problem that you want to avoid using insecticide a over a week is too long.”

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Posted 8 years ago

“Bought an extra large 100% recycled plastic, space saving water butt. Delivered quickly. Great product.”

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Posted 8 years ago

“As always a very good reliable service.”

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Posted 8 years ago

“Very good product, very good service.”

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Posted 8 years ago

“Easy to get round the web site,found what I wanted,went through the ordering procedure. Received the goods very quick, and in good condition,well parcelled. Excellent company to deal with.”

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Posted 8 years ago

“Order twice from this company. Firstly ladybird larvae, which when arrived had already hatched and starting to eat one another. I then ordered 50 live ladybird. On arrive there was 31 dead ones. This company is not uk based. So it takes far to long to receive. I'm sorry but won't use again.”

Helpful Report

Posted 8 years ago

Thanks for the comments and apologies if the ladybirds have not arrived in tip top condition. We are UK based (Chandlers End, Mill Road, Stokesby, Great Yarmouth, Norfolk, NR29 3EY) but at this time of year when there aren't that many orders for ladybirds, they are sent direct from the breeder, but they still should arrive in good condition. The ladybirds are chilled before despactch which means they can be a bit lifeless but normally come back to life if you pop them somewhere warm to warm them up. I have emailed you directly to see if you want to have another go with ladybirds or if you want a refund? Yours sincerely and apologies again for the problems. Jonathan @ Green Gardener.

Posted 8 years ago

“Great Service, great product.”

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Posted 8 years ago

“Everything I ordered arrived straight away I have ordered nematodes to get rid of slugs to arrive at intervals of 6 weeks a great idea. I also ordered copper rings and coir pellets for planting seeds. I will definitely use this website again.”

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Posted 8 years ago

“Bought some of the more expensive,apparently thicker copper rings as a random notion because I was so pleased with the cheaper ones that I bought last year- successful delphiniums and hostas! Stick to the cheaper ones - they slot together better - the thicker ones pull apart, they also connect to each other better to make larger rings, Also the thicker ones aren't really thicker- they have a folded lip that makes them look thicker but it just makes them harder to push into the soil.”

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Posted 8 years ago

“Took over a week for lady birds to be delivered, helpful staff advised me that they come from Belgium, I do not recall seeing this anywhere when I ordered.”

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Posted 8 years ago

Thanks for the comments and at this time of year when there aren't that many orders for ladybirds, they are sent direct from the breeder, but they still should arrive in good condition. Once the order volumes increase (in a couple of weeks) we will stock them ourselves and despatch direct from Suffolk. Jonathan @ Green Gardener.

Posted 8 years ago

“ok.”

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Posted 8 years ago

“Easy to order from an every expanding range of green/organic products. Prompt deliveries. I've been ordering for years now, since the first nemaslug came out. Congratulations on 25 years of green-ness.”

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Posted 8 years ago

“Prompt delivery and products of a higher quality than expected.”

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Posted 8 years ago

“Not used product yet but delivery as expected.”

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Posted 8 years ago

“Fantastic product will recommend to my family and friends”

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Posted 8 years ago

“my items have only just arrived so haven't yet had a chance to use them”

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Posted 8 years ago

“Using Nemaslug again in this year.Excellent product does all claimed and easy to apply.”

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Posted 8 years ago

“Helpful, knowledgable, reliable and efficient. The option of delaying or changing the postage of perishable goods is a bonus.”

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Posted 8 years ago

“Arrived promptly as described thank you...”

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Posted 8 years ago

green gardener is rated 4.7 based on 5,494 reviews