green gardener Reviews

Name: green gardener
Address: B12 Base Business Park, Rendlesham
Rating: 4.72

4.7 Rating 5,459 Reviews

94 %

of reviewers recommend green gardener

4.7

Based on 5,459 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01493 750061

Email:

jon@greengardener.co.uk

Location:

B12 Base Business Park
Rendlesham
IP12 2TW

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green gardener 5 star review on 27th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a good prompt delivery service. The 'compost treat' powder seems to be working but we won't know the results for some time.”

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Posted 8 years ago

“Been using Nemasys for years, and vine weevils are now rarely seen”

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Posted 8 years ago

“Received Nemasys Mematodes in good order, well packed, and by the date they advised delivery would be. Have watered them into the lawn as directed, so hope they do the necessary control of leatherjackets.”

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Posted 8 years ago

“I was very pleased to receive the encarsia so promptly and they work well when used with the sb invigorator.”

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Posted 8 years ago

“Bought the nemaslug treatment, this arrived promptly and we'll packaged. I applied it as directed and I believe that there were fewer slugs a few days later than before application. I did find that I needed to reapply the treatment before 6 weeks had passed in order to keep on top of the slugs though”

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Posted 8 years ago

“Ask me next spring, have the nematodes hit thier target”

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Posted 8 years ago

“Good service, delivered on time and ladybugs were alive. I think I didn't have enough aphids to keep them around though! Maybe I ordered too much. I'll try again next year as the garden grows if I get more bugs.”

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Posted 8 years ago

From : Jonathan - jon@greengardener.co.uk Thanks for the review and sorry you are not happy and I would like to look into this to make sure it does not happen again, but I am confused - you ordered a ladybird barn and ladybirds on the 5th August and we posted it on the 10th, so I am confused as to why you mention 2 months (that would take us into next month if you ordered on the 5th August) PLUS we stopped selling ladybirds at the end of august! Please can you confirm the details of the complaint and I will be happy to look into it. Yours sincerely Jonathan from Green Gardener.

Posted 8 years ago

“I have used Green Gardener in the past, and found their products to be effective. My last order for scale insect and white fly nematodes was a disappointment, in that both pests have increased.”

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Posted 8 years ago

“My Nematop Adult Vine Weevil Traps arrived within days of my order,thank you. The Nemasys Vine Weevil Killer arrived as plan,during w/c 12th September. Feel much happier knowing my plants & shrubs will now be protected from these voracious insects.”

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Posted 8 years ago

“We have not received the item purchased as its only sent out in September. But everything seems efficient.”

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Posted 8 years ago

Thanks for the review and I can confirm that your order is due to be dispatched w/c 12/09 as this is the ideal time to treat. Yours sincerely Jonathan from Green Gardener

Posted 8 years ago

“A very good and prompt service”

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Posted 8 years ago

“Lovely site,especially your webcams.I've passed your details to 2 other 'green' gardeners.”

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Posted 8 years ago

“I have bought several things from green gardener including Ladybirds, Nemaslug and 2 wormeries. Their products are great but the web page is very poor and hard to use. Apparently you cam review their products but like most things on their website it is not easy to work out how. Some products such as the Kitchen caddy for compostable waste are mentioned and pictured but apparently not actually available to buy.”

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Posted 8 years ago

“Well, I've only place a couple of orders and they all arrived in good time and in good condition.”

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Posted 8 years ago

“Easy to order, quick delivery so now I wait to see the affects”

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Posted 8 years ago

“Green gardeners ladybirds are usually a good buy, this year I bought later, after their newsletter reminded me, and offered a good deal. I ordered Thursday night expecting delivery the following week, unfortunately they must have arrived Saturday as when I got home Sunday late they were there, and only 50% still alive. Shame, next time I'll order when I'm defo staying at home all week! 4 stars for service etc, 1 star off as 50% died after 3 days in packaging (I've had live ones fine longer previous years, so this year's feed strip must have been bad)”

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Posted 8 years ago

“2 of the lady birds were dead on arrival. The morning after I put them on to the rose bush I found some dead after being captured by spiders. I haven't seen any lady birds since. Really really gutted, after being so excited when I received them :-(”

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Posted 8 years ago

“Bought the Nematode worms thing - hope they are effective; too soon to tell but its got to be better than a Croquet mallet”

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Posted 8 years ago

“Product not received yet, however the ordering process was simple, the ability to pay using my Amazon acciunt was priceless.”

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Posted 8 years ago

From : Jonathan - jon@greengardener.co.uk Thanks for the review and we have a selected delivery date of April 2017 i.e. next year - can I double check this is correct or if you wanted it sooner? Yours sincerely Jonathan Green Gardener www.greengardener.co.uk

Posted 8 years ago

green gardener is rated 4.7 based on 5,459 reviews