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gravityprotection.co.uk Reviews

4.9 Rating 688 Reviews

98 %

of reviewers recommend gravityprotection.co.uk

Company Reviews

Product Reviews

4.9

Based on 688 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About gravityprotection.co.uk:

Ski|Board|Bike|Trail - Equipment for Mountain Adventures.

We are a family business based in Glasgow, Scotland. From a small start in 2012, we have become one of the UK’s leading suppliers of mountain sports equipment. Our product range has an emphasis on equipment for off-piste skiing/boarding and ski racing.

Renowned for our customer service, we will give each customer our individual attention - if something isn’t right, we’ll do our level best to sort it. Our choice of products is driven by our own experience as mountain sports enthusiasts. If we wouldn’t use it, we won’t stock it.

Visit Website

Phone:

01418804443

Location:

8 Hillside Grove,
Barrhead,
Glasgow
East Renfrewshire
G78 1HB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, amazingly quick delivery and great products in the range!”

Posted 1 year ago

“Good service and timely delivery. Would use again.”

Posted 1 year ago

“Great service! Loved the free gift.”

Posted 1 year ago

“Excellent quality item, Great price and fast delivery”

Posted 1 year ago

“Fast efficient service, very happy. Was unsure about using these as I hadn’t heard of them before, did a review check which seemed ok so ordered. All good and would use again. Sent feedback re the courier and got immediate reply very responsive. You can order here with confidence 👍”

Posted 1 year ago

“On time, one issue was quickly resolved, friendly & no fuss.”

Posted 1 year ago

“Great service GP posted my Dakine ski carrier the next day from my order and it arrived all the way from Glasgow in a couple of days via free courier service.”

gravityprotection.co.uk 5 star review on 12th January 2023

Posted 1 year ago

“Used for the first time - great quality ski gear and a competative price and the order arrived very quickly and as per description - I will definately use the website again for active outdoor wear”

Posted 1 year ago

“Great kit held in stock, collected no trouble. Excellent retailer, A1”

Posted 1 year ago

“Delivery was much quicker than stated.”

Posted 1 year ago

“Ordered a Dakine Boot Pack DLX 75L late on 2nd January but the bag that arrived early on the 5th was the 50L version. Disappointed, I contacted Gravity Protection (GP) by e-mail and received an almost immediate reply with an apology for a miss-picked item, requesting I return the bag at their cost (been here before with others who failed to refund postage). I emailed GP the postage receipt and the next day my new bag arrived (I live in Essex) and the postage was refunded into my account. In short, GP got it wrong but put it right without fuss, blame or excuses - just brilliant service. Everyone can get a 5* when it goes right but GP deserves this 5* for putting it right without any stress or aggravation for me. The bag itself is large and comfortably accommodates my size 29 ski boots with room to spare. Very happy with the service and product. Thank you Gravity Protection,”

Posted 1 year ago

“Great service, arrived quickly, good communication from courier. Would happily recommend.”

Posted 1 year ago

“Brilliant service, item cave very quickly.”

Posted 1 year ago

“I was delighted with my interaction with gravity protection. The product was exactly as described on the site, communication was excellent and the delivery was prompt and efficient. Particularly in the prevailing challenging conditions over the holiday season. I would thoroughly recommend them.”

Posted 1 year ago

“Competitive prices, straightforward ordering, and no problem delivery within the stated times. Will definitely use again.”

Posted 1 year ago

“Great product and fast delivery. Great service”

Posted 1 year ago

“Couldn’t believe how quickly my item was delivered! Great price as well, very happy customer.”

Posted 1 year ago

“Unfortunately there was a problem with the delivery of my order - NOT the fault of gravity protection but due to all the strikes/ Christmas deliveries etc. Gravity protection were unbelievably helpful and it was a joy to talk to a real person. My emails were also answered promptly and it was all dealt with so efficiently. I wish all company’s were like this! Five star service and I would highly recommend them as a result. Excellent.”

Posted 1 year ago

“Great product as expected. The speed of delivery was fantastic - if you're ever in a rush to get something, these are the guys to get it to you”

Posted 1 year ago

“Sadly I had to return the product but the refund was processed with speed. Well done. The cost to return it was a bit high but the initial cost of the product was a really good deal.”

Posted 1 year ago

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gravityprotection.co.uk is rated 4.9 based on 688 reviews