gravityprotection.co.uk Reviews

Name: gravityprotection.co.uk
Address: 8 Hillside Grove, Barrhead, Glasgow, East Renfrewshire
Rating: 4.89

4.9 Rating 796 Reviews

98 %

of reviewers recommend gravityprotection.co.uk

4.9

Based on 796 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About gravityprotection.co.uk:

Ski|Board|Bike|Trail - Equipment for Mountain Adventures.

We are a family business based in Glasgow, Scotland. From a small start in 2012, we have become one of the UK’s leading suppliers of mountain sports equipment. Our product range has an emphasis on equipment for off-piste skiing/boarding and ski racing.

Renowned for our customer service, we will give each customer our individual attention - if something isn’t right, we’ll do our level best to sort it. Our choice of products is driven by our own experience as mountain sports enthusiasts. If we wouldn’t use it, we won’t stock it.

Visit Website

Phone:

01418804443

Location:

8 Hillside Grove,
Barrhead,
Glasgow
East Renfrewshire
G78 1HB

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gravityprotection.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It hasn’t arrived yet 🙄”

Helpful Report

Posted 2 years ago

Hi Jane, Thanks for your review. We checked with our courier and understand the delay was because they had difficulty in finding your address and so they contacted you by email for clarification, and this took a few days to be resolved. I see that the parcel has now been successfully delivered and so hope that you are happy with your purchase. Thanks again for shopping with us. Best wishes, Evan @ Gravity Protection

Posted 2 years ago

“Wow! Overnight means overnight! Well done guys! My POC helmet ordered on Monday afternoon from Scotland arrived in Bristol before1030. Thanks for pulling out the stops. I love the helmet, it's better than expected, perfect for paragliding!”

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Posted 2 years ago

“great service on time”

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Posted 2 years ago

“Bought a dakine split luggage bag for my son's Christmas. Was the best price at gravity protection and extended return until the end of January. Delivery was prompt. Hopefully he'll be delighted.”

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Posted 2 years ago

“very good, everthing as described, great price”

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Posted 2 years ago

“prompt delivery, well made with plenty of space, separate luggage compartments and sturdy zips. Loved the surprise sweets too.”

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Posted 2 years ago

“Excellent service. Was delivered in a timely fashion with a lovely personal touch added. My son loved the bag”

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Posted 2 years ago

“I'm really pleased with the purchase of the Dakine 110ltr Roller bag. Your website was easy to navigate; ordering was simple; delivery was free of charge and almost by return. Progress reports of delivery were helpful. The goods arrived on time. The bag appears to be a quality product and well made. I'm sure the luggage will be durable and provide good service for many years to come. The life-time guarantee is a good plus and reassuring in the unlikely event of a manufacturing defect.”

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Posted 2 years ago

“Good price, easy purchase, fast free delivery.”

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Posted 2 years ago

“Great delivery time up to north of scotland. and great product. Thanks team”

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Posted 2 years ago

“Very prompt service”

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Posted 2 years ago

“Looks fabulous. Fast delivery thank you”

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Posted 2 years ago

“great product, great price, efficient elivery”

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Posted 2 years ago

“Arrived quickly, as requested and product is excellent.”

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Posted 2 years ago

“Great service. Awesome product & best price i could find”

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Posted 2 years ago

“Excellent service and fast delivery.”

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Posted 2 years ago

“Good day, unfortunately, I still have not received my order, since 12.08 it has the status Your item has been received at FRANKFURT/FLUGHAFEN, Germany. A very long time”

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Posted 2 years ago

Hi, Thank you very much for your order. We're very sorry that your parcel has been delayed and can appreciate the frustration. Since Brexit, all parcels from the UK to the EU need to pass through customs and this can take quite some time. It's difficult for us to estimate how long this will take, as it differs from country to country and even within countries, and sometimes through random factors like whether a parcel has been selected for detailed checks. Unfortunately, neither we nor the courier company can influence this, as it's in the hands of the local customs service. Once again, we do apologise for the delay and we hope that your parcel will be released soon. With best wishes, Evan

Posted 2 years ago

“I was nervous about buying from here because I had t really heard of them but they were the only one that had the dakine roller I wanted and at a good price. And all was great. Delivery was much faster than expected. Will certainly use again”

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Posted 2 years ago

“Have used Gravity Protection in the past, and again, they had what I needed at the best price. As always great service, well packaged and quick delivery. Will happily recommend and use again :).”

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Posted 2 years ago

“Ordered a dakine mtb backpack , gravity protection was the cheapest I could find . Three days later it had arrived. Quick, friendly service 5 stars 👍”

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Posted 2 years ago

gravityprotection.co.uk is rated 4.9 based on 796 reviews