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GS Equestrian Reviews

4.8 Rating 69,189 Reviews

97 %

of reviewers recommend GS Equestrian

Company Reviews

Product Reviews

4.8

Based on 69,189 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About GS Equestrian:

Shop with GS Equestrian Online for Riding Wear, Horse Wear, Horse Rugs, Riding Hats and Riding Equipment. We have well-known brands such as Shires, Horseware, Weatherbeeta and more. Buy Online from Our Website for Fast Delivery, Easy Returns and Excellent Customer Service.

Visit Website

Phone:

01803 900120

Email:

support@gsequestrian.com

Location:

H1 Westfield Business Park, Long Road,,
Paignton
Devon
TQ47AU

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GS Equestrian 5 star review on 7th December 2023

GS Equestrian 4 star review on 7th December 2023

GS Equestrian 5 star review on 25th November 2023

GS Equestrian 5 star review on 22nd November 2023

GS Equestrian 5 star review on 20th November 2023

GS Equestrian 5 star review on 20th November 2023

GS Equestrian 4 star review on 19th November 2023

975

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dog towelling bag arrived quickly but isn’t really fit for purpose. My very calm lazy jack russell got out of it in seconds and that was that 🤦🏼‍♀️”

Posted 4 months ago

“Good customer service and the item was promptly dispatched but I was disappointed with the quality of the 'winter' riding gloves which are no thicker or warmer than ordinary riding gloves. The thin layer of fleece on the back does not keep out the cold.”

Posted 4 months ago

“The product is great, but delivery was very slow. Plus no updates to say when it was due Richard”

Posted 4 months ago

“Very shoddy service not notified of delays”

Posted 5 months ago

“Packaged arrived with part of the order missing. I now keep being told it has been delivered which it has not. I am now missing a birthday present due to be given next week. Poor aftercare!”

Posted 5 months ago

“Fast payment”

Posted 5 months ago

“Unfortunately my parcel got lost - buried in a Royal Mail sorting office somewhere. I asked for a refund and they said it would take about 30 days for them to claim back from Royal Mail. To be honest my contract is with the supplier who took my money for goods not delivered. Not the delivery company. Very dissatisfied. My parcel did finally turn up but not a great experience all round. Won’t shop with them again.”

Posted 5 months ago

“Happy with site except I couldn’t use the rewards coupon, there was an option to ‘apply’, but the nothing happened when I tried to apply the reward, so I’ve no idea how I use it?”

Posted 5 months ago

“Last two times I have ordered from GS Equestrian it has taken a long time for my deliveries. There customer service is good but need to improve on delivery time as this would put me off ordering with them”

Posted 5 months ago

“Have emailed about missing items from my order, my last email was not answered.”

Posted 5 months ago

“Not a great service, ordered on a Thursday for Saturday delivery (as per your website ordering system) spoke to your office on Monday to query where the delivery was to be met by a representative who didn't really care to say that a pallet had been misplaced and may have been on there. Order did arrive on the following Thursday from ordering.”

Posted 5 months ago

“Delivery was very very slow, and had to return as I had to buy a replacement. The products were not of a standard size, and varied in size. For example, I bought the same product in different colours, size small. Unfortunately, one was smaller than the other. Also, when returning. It states the P&P is £2.95, but when you select the return form. Ut states that you are responsible for postage and payment. I had to pay £11+ So mad at myself for not paying attention to the small print!! Just be warned!! Not all was negative. The one good thing was that the exchange of one of my items was free. Am now waiting for a larger size, and hopefully wait time doesn't take too long!”

Posted 5 months ago

“I have enjoyed the products that I have received so far. But disappointed at the time I'm having to wait to receive others. Lack of communication is a big part so all in all disappointed”

Posted 5 months ago

“It took over 1 week to receive dog lead ? It arrived too late for the reason it was ordered. Nowadays you expect to receive goods much quicker than a week? Terrible service . I therefore will never order anything ever again from this company .”

Posted 5 months ago

“Although my outdoor rug was 6ft 6 as I'd ordered, it was very small fitting otherwise, absolutely no use at all.”

Posted 5 months ago

“The delivery time wasn’t very good, I had to chase up twice after 8 working days only to be told that one of the items was damage and they cancelled it, the packaging on arrival wasn’t great either 😞”

Posted 5 months ago

“I tried to use a code which worked but I went back to change my payment method. It then wouldn’t let me use the code again as it said it had been used. It had only been applied, therefore unable to use discount.”

Posted 5 months ago

“NEW CUSTOMISCOUNT CODE WOULDNT WORK”

Posted 6 months ago

“Twice now have had to wait over a week for the item just to be sent not even for it to be delivered.Sorry but not going to wait that long again.”

Posted 6 months ago

“Sizing is all wrong, far too small.”

Posted 6 months ago

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GS Equestrian is rated 4.8 based on 69,189 reviews