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Go.compare.com Reviews

4.6 Rating 38,892 Reviews
94 %
of reviewers recommend Go.compare.com
Company Reviews Product Reviews
48,293
 Metrics Info
4.6
Based on 38,892 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Go.compare.com Reviews

About Go.compare.com:

At Gocompare.com, we compare loads of insurance quotes and bring you great deals on finance, travel, motoring, utilities and business services too.

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Took out a policy with one call supposed to include breakdown cover but there is no mention of this on the PDF asked them to send me a Postal copy but not received very difficult to get in touch will not be using this service again”
Helpful Report
Posted 3 years ago
Hi John, Thanks for leaving a review, we are sorry to hear that you have had this issue following your visit to GoCompare. We would love to discuss this with you in order to establish what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
G Childs
Verified Buyer
“I have been trying to claim your so called free cover for months now . Shame you don’t use the post or a telephone as us over 70’s can’t cope with all the internet jargon . A rubbish offer and I will Never use go compare again”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review and we apologise you feel this way. We are an online only company so a claims portal is used however, the claims team are available via phone and post. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Never Again
Verified Buyer
“A joke, almost 3 times the price of the one I paid”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review and we apologise for any inconvienice caused. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“Am looking for taxi insurance”
Helpful Report
Posted 3 years ago
Hello, Thanks for leaving a review. We offer a comparison on Taxi insurance, just go to GoCompare.com and select 'Taxi', you can then enter your information and any quotations available to you will be presented immediately. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“I cant believe a company like go compare have quoteline direct on their comparison site, there are the worst company absolute disgrace - charged £300 for 15 days insurance on a van, very, very disappointed they are giving them business.”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review, we are sorry you have had this experience following your visit to GoCompare. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“You give me a quote and then I can’t Get through to saga to complete”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review, we're sorry you are having this difficulty when trying to purchase a policy. We are not aware of any issues with this, If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“You give me a quote and then I can’t Get through to saga to complete”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review, we are sorry to hear that you are having this difficulty, we are not aware of any issues with this, if you could try using a different browser that might help If not, you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“Saturday 24/20 tried to buy online car insurance,but would not accept the valid date on the debit card,I am now without car insurance”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review, we're sorry to hear this. We are not aware of an issue on our website. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Philip Troth
Verified Buyer
“Unable to take out policy as web site will not allow me to complete I will try again but I have tried 6 times!!”
Helpful Report
Posted 3 years ago
Hi Phillip, Thanks for leaving a review, we're sorry to hear this. We are not aware of an issue on our website. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“£7.000 insurance for a 1.4”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review, we’re sorry to hear this. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.
Posted 3 years ago
Paul Miller
Verified Buyer
“Feels like a scan, showed reasonable price then when redirected to insurer price went up 20%. Did this on all prices I tried”
Helpful Report
Posted 3 years ago
Hi Paul, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.
Posted 3 years ago
Aird
Verified Buyer
“Use make it so difficult especially churchill”
Helpful Report
Posted 3 years ago
Hi Aird, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“We'd love it if you could help us improve our service. I'm sure you would love it GOV at my expense. Keep singing”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review but we're not quite sure what you are referring to here. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“Too expensive to”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review and we apologise for any inconvienice caused. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“Hi I bought a policy through yourself and I didn’t get the 250 excess and they charged me more on my deposit disputing their system had a error so can you get back to me please”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review, we are sorry to hear that you have not receive your £250.00 excess cover. We would love to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“Very frustrating process. All going well until I received the quotes, but when trying to proceed to the insurance site they have no record of the quote. Same issue with several insurance sites, so problem is with GoCompare. So have now have to go through the whole questionnaires again for each insurance provider, which makes GoComplare completely pointless.”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Stephen Tolley
Verified Buyer
“Not very happy at all done a quote put registration number in paid for insurance when documents came through in email car was not my car but reg was correct cost me extra £85 to change over”
Helpful Report
Posted 3 years ago
Stephen Tolley
Verified Buyer
“Not very happy at all done a quote put registration number in paid for insurance when documents came through in email car was not my car but reg was correct cost me extra £85 to change over”
Helpful Report
Posted 3 years ago
Hi Stephen, Thanks for leaving a review, we are sorry to hear that you had this issue following your visit to GoCompare. This is something that we would definitely like to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Dany
Verified Buyer
“You have your tied up companies on comparison”
Helpful Report
Posted 3 years ago
Hi Dany, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Fred
Verified Buyer
“FRUSTRATION! data base did not accurately recognise my car from the registration number. Entered correct model info. manually and carried on but couldn't buy without entering Reg. No. and then the details of the car changed!!!!”
Helpful Report
Posted 3 years ago
Hi Fred, Thanks for leaving a review, we are sorry to hear that this occurred and is obviously something we would like to investigate. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Go.compare.com is rated 4.6 based on 38,892 reviews
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