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Go.compare.com Reviews

4.6 Rating 38,892 Reviews
94 %
of reviewers recommend Go.compare.com
Company Reviews Product Reviews
48,293
 Metrics Info
4.6
Based on 38,892 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Go.compare.com Reviews

About Go.compare.com:

At Gocompare.com, we compare loads of insurance quotes and bring you great deals on finance, travel, motoring, utilities and business services too.

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Craig
Verified Buyer
“Your insurance quote was far too dear I got insurance someone else £350 cheaper”
Helpful Report
Posted 3 years ago
Hi Craig, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.
Posted 3 years ago
Michael Shepherd
Verified Buyer
“I was not impressed with your website, and even less impressed when I rang one of your recommended insurance providers.”
Helpful Report
Posted 3 years ago
Hi Michael, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“I was extremely happy after receiving a very reasonable deal through GoCompare. At the time of taking insurance however I was promised a free £250 excess with ‘paperwork to follow shortly’. Around 6 weeks on I am still waiting for paperwork for this and both e-mails I have sent have been ignored! Not the service that I was expecting : (”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Paul Hooton
Verified Buyer
“Not impressed by your site. You are not what I expected not as cheap as you make out I found other sites much more cheaper and less complicated to sign into..”
Helpful Report
Posted 3 years ago
Hi Paul, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.
Posted 3 years ago
Philip Morris
Verified Buyer
“On two separate occasions his week I have tried to pay for my renewal and on both occasions the Payment process was faulty. Nothing wrong with my details, as far as I can tell, and certainly nothing wrong with my Debit card. And each day takes me closer to having no insurance on my car. The on line help line was no use either, round and round. GoCompare has worked for me in the past but not this time. Very frustrating.”
Helpful Report
Posted 3 years ago
Hi Phillip, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you in order to establish what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Lynne Khan
Verified Buyer
“Not happy that my quote disappeared and new quote was up by about £100”
Helpful Report
Posted 3 years ago
Hi Lynne, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“Your quotes are more expensive than the other comparison site I used. I wont try you again”
Helpful Report
Posted 3 years ago
Hello, Thanks for taking the time to leave a review. As we are a comparison service and not an insurer, we don't have any influence over the prices given to you. The prices are generated by the insurers based on the details that you enter into our online quote form. If you would like to discuss this further, please contact us on 01633 654 019 or by emailing customerservices@gocompare.com. Regards, Dan.
Posted 3 years ago
Ron Lloyd
Verified Buyer
“your panel includes rcib who are the biggest rip off brokers in the UK”
Helpful Report
Posted 3 years ago
Hello Ron, Thanks for your review. All insurers on our panel are FCA regulated and have passed due diligence with ourselves. If you would like to discuss this further, please contact us on 01633 654 019 or by emailing customerservices@gocompare.com. Regards, Dan.
Posted 3 years ago
Anonymous
Verified Buyer
“Unable to complete selected policy due to program shortcoming”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you in order to establish what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“Website did not allow me to complete process. Would not accept e mail or password at end. Quotes came up much cheaper than previous insurer but with no ref no. Eventually gave up and returned to previous insurer. Waste of time.”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you in order to establish what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Hi, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you in order to establish what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Will Maddocks
Verified Buyer
“I have nothing to say about Gocompare. Com.”
Helpful Report
Posted 3 years ago
Hi Will, Thanks for leaving a review, we are sorry to hear this we would love to discuss this with you in order to establish what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“Insurance system has changed it is pathetic You look at your insurance on the laptop you get your coat on an email how pathetic is that”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review, we are having trouble understanding your query. We would love to discuss this with you in order to establish what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Wayne
Verified Buyer
“Cant do a quote on site as I put in one of my jobs as a cleaner it would not accept office cleaner nor was a option,no ref number from sheila deals as they offered a better deal but cant take up,also my other job is a mda but you dont have this option either,so feel a complete waste of time to be honest..”
Helpful Report
Posted 3 years ago
Hi Wayne, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you in order to establish what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Anonymous
Verified Buyer
“Waste of time Cannot get through online or on phone in either manner”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you in order to establish what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Steve Woodruff
Verified Buyer
“Good prices in this rip off world of car insurances ! But no one wants my business ? I hate filling tedious forms , after doing so I got a affordable quote ! They quickly phoned me ! I did not have all my bank details asked for a call back ! Two days later after calling them twice put on hold then cut off ! I decided if you cannot get to talk to some one buying the insurance , then you be buggered if an accident ! went to the old meerkats ! Guess what Same bloody company ?”
Helpful Report
Posted 3 years ago
Hi Steve, Thanks for leaving a review, we are sorry to hear this. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Rob
Verified Buyer
“Rubbish used go compare for years put my details in filled out the online form three times and it kept coming back we cannot quote you with the information given .went to quote me happy instead saved £80”
Helpful Report
Posted 3 years ago
Hi Rob, Thanks for leaving a review. As a comparison service we have no bearing on if quotations are returned to you, this is determined by the insurer based on the risk presented to them. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.
Posted 3 years ago
Paul
Verified Buyer
“You've obtained my details illegally because I've not used your services. What are you going to do about it?”
Helpful Report
Posted 3 years ago
Hi Paul, Thanks for leaving a review, we are sorry to hear this. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
Dyfed William Owen
Verified Buyer
“we are waiting for a phone call,,nobody phoned ,,”
Helpful Report
Posted 3 years ago
Dyfed William Owen
Verified Buyer
“we are waiting for a phone call,,nobody phoned ,,”
Helpful Report
Posted 3 years ago
Hi Dafed, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you in order to establish what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 3 years ago
CGH
Verified Buyer
“They refused to insure me with no reason given. I’ve been driving for 63 yrs and not made a claim in last 20 yrs. I have a clean driving licence so my only problems must either be my post code or my age. But I don’t know cos they not saying!”
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving a review. As a comparison service we have no bearing on if the partners on our panel would or would not offer you a quotation we're afraid. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.
Posted 3 years ago
Go.compare.com is rated 4.6 based on 38,892 reviews
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