“Very poor service. Take your money and cancel orders. Ages for refund and post and packaging payment goes to another company making it hard to get that refunded. Love the way they write their own positive reviews on here! Avoid this company like the plague.”
“I've ordered numerous items from go groupie & this is an honest review. The items are ok, but delivery is very slow, so if you are wanting an item urgently this is not the place to order from. I've been waiting up to a month each time. No item I've ever bought has been delivered less than 3/4 weeks & in a couple of cases they weren't delivered at all, avoid if at all possible & order at your own risk. I ordered the lavender bear you heat up in the microwave, I rang & complained a couple of times as I have oesteo arthritis quite bad but never did receive it & they did charge me for it but no joy each time, the attitude leaves very little to be desired, avoid!!!”
“I placed an order on the 25th October and have emailed GoGroopie to advice me on a few queries I've had about delivery but have yet to receive a reply or receive my product :s”
Hi, Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order. Kind regards Go Groopie
“I wish I had read this before I had bought 3 gifts for my family for Xmas , spent nearly £150 that includes the postage and not received any of the items , I am going to try to get my money back from paypal”
Hi, Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order. Kind regards Go Groopie
“Very poor customer care. ordered a camera 02/10/2015 after 2 weeks not delivered asked for update no reply so started procedure with Papal for refund, GG then responded persuading me to withdraw PayPal claim as supplier will deliver within a few days after another 2 weeks still not delivered. Contacted GG again they said would contact supplier. I asked for refund but GG insisted on asking supplier again. I looked into feedback for supplier "Blacksquare" they have bad feedback. after a few days GG agreed to refund but will take 14 days, WHY SO LONG? still waiting despite several emails. Also GG has vast inflated "Original Prices" on their offers.”
Hi, Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order. Kind regards Go Groopie.
“Ordered product in June for daughters birthday. Finally received in October - quality inferior. Due to lateness of product have been requesting refund for over 4 months and still waiting. Avoid this company - they use delaying tactics all the time and it is obvious they do not value their customers.”
Hi, Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order. Kind regards Go Groopie.
“I have had nothing but the runaround from this company. Spend nearly £100 pound on two items and not received either. Would not use them again and if I don't receive my money I will be on line asking for help. I am a pensioner and 71 years old and can't afford to lose this amount of money”
Hi, Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order. Kind regards Go Groopie.
“I've been waiting for my item since 19 October 2015 and I'm still waiting keep being fobbed off. I wouldn't use this site again and strongly advice other people to do the same very very poor service”
Hi, Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order. Kind regards Go Groopie.
