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Glotech Reviews

4.7 Rating 360 Reviews

94 %

of reviewers recommend Glotech

Company Reviews

4.7

Based on 360 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Glotech:

Trading for over 40 years, Glotech sell all the latest kitchen appliances from the leading brands. With two high street appliance showrooms we take pride in our customer service.

Glotech also design and install fantastic kitchens and we have completed over 500 kitchen installs.

Please take a moment to read our customer's experiences and share your own.

We can be contacted by calling 0330 024 9093 or leaving a message on our website http://www.glotech.co.uk/contact/

Visit Website

Phone:

0330 024 9093

Email:

customers@glotech.co.uk

Location:

Unit 2, Soothouse Spring, St Albans, Hertfordshire, AL3 6PF
St Albans
AL3 6PF

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Glotech 5 star review on 30th April 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dean was awesome! Straightforward and common sense approach. Fixed my dishwasher when two visits from. another company still hadn't fixed the problem. Thank you Dean - I'd definitely recommend you!”

Posted 1 year ago

“Adam visited us yesterday to repair our AEG gas hob and found the fault and fixed it within an hour at just the standard call out charge excellent service”

Posted 1 year ago

“After placing my order, I had an email apologising that their usual delivery service would be slightly delayed, and offering me a choice of 2 dates for my appliance to arrive. These delayed dates were quicker than I thought they would be in any case, but unfortunately I would not be home on those dates. I emailed back, suggesting a date to suit me which they accommodated with no fuss. I was sent the tracking information for my delivery, then given a 2 hour slot, and lo and behold, the driver arrived within that time frame with my product. He couldnt get the truck down our small cul-de-sac, but that was no problem... he used his hand pallet machine, to bring the appliance right into my garage. I am totally impressed with the personalised service I received from start to finish, and will look to order any future products from this company.”

Posted 1 year ago

“Rob & Callum delivered an American style Fridge Freezer to us on March 8th. They provided an excellent service - overcoming access problems and efficiently installing the product. They were also extremely professional and polite at all times. Very happy to recommend.”

Posted 1 year ago

“Very good, very efficient and friendly”

Posted 1 year ago

“Very happy very efficient and friendly Fitter”

Posted 1 year ago

“Great service from Barry. Very helpful in making sure I got the machines that fitted our needs. Gary and Lee were very efficient and helpful when they installed the machines. Hoping not to have any problems with the machines…so far so good. Thank you”

Posted 1 year ago

“Lee and Gary, we’re amazing. Called in the morning with any eta, turn up on time and fitted my dishwasher. Very polite and professional. Will definitely order items with glotech. Highly recommended”

Posted 1 year ago

“Gary and Leigh were fantastic, and credit to the company. Definitely recommend glotech”

Posted 1 year ago

“Lee came to install are tumble dry, fantastic service from start to finish. Called with an eta and was on time.”

Posted 1 year ago

“Excellent service by Leigh and Gary following a first attempt to replace an integrated fridge/freezer. The installer (Gary?) identified and confirmed a correct size unit which was subsequently delivered and fitted. An all-round good effort by Glotech culminating in a very efficient and tidy fitting of the replacement Liebherr unit. I would certainly return to Glotech for any future kitchen appliances.”

Posted 1 year ago

“Gary wars fantasy and so helpful to contact my Washing Machine. Would recommend him very highly.”

Posted 1 year ago

“Lee and Callum were fantastic and very helpful, fitted are dishwasher in a professional manner and cleaned up everything. Would highly recommend them and glotech. Many thanks Mr Green”

Posted 1 year ago

“Callum and Lee attended today happy ,polite, and very helpful”

Posted 1 year ago

“Great service very competitive and appliance delivered on time. The door to the kitchen had to come off to get the machine in and nothing was too much trouble Would highly recommend”

Posted 1 year ago

“quick delivery and installation very happy with service”

Posted 1 year ago

“Adam came and repaired the handle on our freezer. What a lovely engineer. Helpful, polite and interested. Plus informative when it came to the product and what we might need in the future. Thanks!”

Posted 1 year ago

“It was easy to book an engineer online to come within 4 days.Dean the engineer phoned before he arrived.Within a short period of time he had identified and fixed the problem with the Neff Dishwasher.He was friendly and explained what he had fixed.I would have no problem in recommending glotech and in particular Dean to friends.”

Posted 1 year ago

“Our oven gave up the ghost and we were directed to Glotech. We telephoned on Tuesday and Gavin & Richard arrived Thursday lunchtime. They immediately detected the fault and rectified the problem within a very short time. We found both gentlemen very professional, polite and friendly. We could not fault them in any way and will make contact with them again should the need arise. We have no hesitation in recommending Glotech.”

Posted 1 year ago

“DY1 Booked an oven repair online. From start to end communication was excellent. Chris arrived early on the allotted day, quickly spotted the problem and ordered the parts. He arrived 4 days later, again early on the day and replaced the parts and tested the oven. He was polite, professional and very friendly. One happy customer. Would definitely recommend”

Posted 2 years ago

Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. With regards to our engineer being late, thank you for letting us know and I will raise this with management that you were not called. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren

Posted 2 years ago

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Glotech is rated 4.7 based on 360 reviews