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Glotech Reviews

4.6 Rating 397 Reviews
93 %
of reviewers recommend Glotech
Company Reviews Metrics Info
4.6
Based on 397 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Glotech Reviews

About Glotech:

Trading for over 40 years, Glotech sell all the latest kitchen appliances from the leading brands. With two high street appliance showrooms we take pride in our customer service.

Glotech also design and install fantastic kitchens and we have completed over 500 kitchen installs.

Please take a moment to read our customer's experiences and share your own.

We can be contacted by calling 0330 024 9093 or leaving a message on our website http://www.glotech.co.uk/contact/

Visit Website

Phone:

0330 024 9093

Email:

customers@glotech.co.uk

Location:

Unit 2, Soothouse Spring, St Albans, Hertfordshire, AL3 6PF
St Albans
AL3 6PF

Write Your review

Glotech 5 star review on 30th April 2021
Mr M Bance
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Reviewer
“Had a new fridge installed and the old one removed. The engineers Lee and Gary were great!! Efficient and was able to get the appliance in through my tricky hallway and entrance. however, dealing with the admin of getting this done was a nightmare. Multiple promises by the office to get called back to have a slot booked in, which didn’t happen. Wrongly claiming the order hadn’t been paid for. Emails unanswered. I would have cancelled the order and gone with another provider if it hadn’t been booked by my landlord. I think it took me about 5 calls to book 1 slot. Would have been 1 star if it hadn’t been for the good engineers.”
Helpful Report
Posted 6 months ago
Mr S TAYLOR
Verified Buyer
“Cooker hood arrived on 6 May and is as described. Unfortunately the filters still haven't appeared despite chasing up with customer services twice. Awaiting a reply from the courier is simply not good enough.”
Helpful Report
Posted 4 years ago
Mrs G Garrett
Verified Buyer
“not delivered on the day arranged”
Helpful Report
Posted 7 years ago
Mrs D Fitton
Verified Buyer
“I ordered a tap which arrived broken. I sent it back and reordered another tap which we needed by return post which I had originally paid for only to find that you had not reordered the tap. Inconvenience for not only me but for the plumber who had to come back at my expense and re fit it. Not particularly good service don't you think.”
Helpful Report
Posted 7 years ago
Mr R Eljas
Verified Buyer
“Had to chase for a delivery update, rather than being proactively advised when the product would be sent. Product arrived slightly damaged.”
Helpful Report
Posted 7 years ago
Mr A Bharmal
Verified Buyer
“I ordered 2 white goods. A dish washer and a washing machine. Both were scheduled to be delivered together. On the delivery day, only the dishwasher was on the truck. The delivery men did not know where the washing machine was and why it was not on the truck. I had to call Glotech to report this and arrange another delivery day at my inconvenience.”
Helpful Report
Posted 7 years ago
Mrs B Harwood-Stevenson
Verified Buyer
“In September I ordered an ILVE rangecooker.it arrived in October.a good oven, but needed a simmer plate - not yet provided, although paid for, no receipt given yet Also, a written guarantee; numerous telephone calls were needed to obtain the promise of one, still waiting. Surprised that Glotech does not install to ensure perfect function. Still waiting for the promised griddle plate.”
Helpful Report
Posted 7 years ago
Glotech is rated 4.6 based on 397 reviews
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