GetHair Reviews

4.8 Rating 455 Reviews
97 %
of reviewers recommend GetHair
4.8
Based on 455 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Phone:

020 3868 3600

Email:

ask@gethair.co.uk

Location:

85 Great Portland street,,
London
London Borough of Hammersmith and Fulham
W1W 7LT

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GetHair 5 star review on 9th March 2023
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GetHair 5 star review on 9th March 2023
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GetHair 5 star review on 9th March 2023
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GetHair 5 star review on 9th March 2023
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GetHair 5 star review on 9th March 2023
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GetHair 5 star review on 25th October 2022
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GetHair 5 star review on 25th October 2022
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Anonymous
Anonymous  // 01/01/2019
I started thinking about a hair transplant in late 2016 having become ever unhappy with my appearance. I began to research all possibilities to have a transplant in 2017 and spent about a year looking at different countries including the UK and Turkey amongst others. I read as many reviews as possible and watched so many you tube reviews. I decided early in 2018 to start getting quotes and advice from different companies. Get Hair had already been high on my list due to the reviews I had read and watched. Having sent pictures to quite a few companies, I was highly impressed with the initial correspondence and the detailed report and quote that came back from Get Hair. I was then able to visit Dr Tayfun and some of his team including Stuart at their office in London, again I was highly impressed and pleasantly surprised at there was NO hard selling which could not be said for other companies. I decided that Get Hair, Dr Tayfun and his team were the company for me and the one I was going to use. I booked my FUE transplant for March 2019 and booked my flights with Turkish airlines and nervously waited for the day to arrive! In the build up to the big trip I was kept up to date from Stuart in London of what to expect and what I should do and not do in the lead up. The flight on Turkish Airlines was excellent, I was then met at the airport by my driver (Omar) exactly in the place I was told I would be collected and right on time. The drive to the hotel was about an hour, Omar spoke a little English and we managed to chat a little on our way to hotel! The hotel, The Radisson Park Inn was perfect after my day travelling, a very comfortable, clean hotel with friendly staff. I had a large and very comfortable room, within minutes of getting to my room the patient co-ordinator Nasimi phoned through to make sure I had arrived safely and that I was comfortable, happy and detailed what to expect the following day and to let me know my collection time from the hotel to the hospital. I ate in the hotel restaurant that evening which again was absolutely perfect with very reasonable prices. After a good nights sleep which I didn't expect to get with the nervous trepidation I had a good breakfast in the restaurant. Again this was very good with plenty of selection. I was collected in reception after breakfast by Omar exactly on time and taken the short drive to the hospital, which is more like a very nice hotel. I was welcomed by Dr Tayfuns team and after some form filling in, I had a consultation with Dr Tayfun and Nasimi, shortly after this I was welcomed by the nurses and my head was shaved ready for the real work to start. Although I was nervous everybody on the team were kind and supportive. Dr T was present and carried out lots of the procedure himself. There was no pain and nothing at all to worry about, it took about 5 and a half hours but didn't really seem that long. Once the procedure was over, I was again collected by Omar and driven back to my hotel, once in my room Nasimi called to see if I was OK after the procedure and to brief me on the collection time and what to expect the following day. That evening I ordered room service and had an OK nights sleep! I had breakfast in the restaurant that morning despite feeling a little conscious with my large bandaging. However, because its such common place in Turkey there were no strange looks. I was collected after breakfast and taken back to the hospital to have my head washed and the bandage removed. I was then given my meds and shampoos and lotions with very detailed instructions on what to do and expect over the next 14 days. After I was finished at the hospital I was driven back to the airport to take my flight back to the UK. I am nearly at day 14 and so far I am very happy with the results and everything has gone as I was told the morning after the procedure. I would highly recommend Get Hair and Dr Tayfun and his team. I really cannot fault anything from my initial contact, to the procedure to the after care advice. If you are considering taking that step to have a hair transplant then you will not be disappointed with Get Hair. A truly 5* service - Thank you Get Hair
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Posted 5 years ago
I cannot fault the efficiency of the service that get hair provide, the organising of the operation is easy as Stuart, the patient coordinator helps you along the way and answers any queries you have informatively and quickly. It's all very simple and easy. I really liked the hotel as it wasn't huge so you weren't going up dozens of floors to get to the room, it had everything I needed. The operation itself was a loborious process but that's to be expected, I felt no pain and luckily managed to sleep for a while and I listened to music which helped make it go quicker. The assistants were all very nice and asked me regularly if I was ok. Get hair are providing are very high level of service and long may that continue!
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Posted 5 years ago
I completed extensive research prior to choosing where to undergo my hair transplant. I researched clinics both in the UK and abroad, and quickly discovered that Turkey offered a reasonable balance between quality and value, so I delved deeper in to places in Turkey. I was very satisfied with my experience with Gethair, from initial contact, through the operation and the aftercare. Communication was excellent throughout, the experience from arriving in Turkey through to departure was seamless and the aftercare was great. The reason I decided upon Gethair, in large part, came down to four main points; Surgeon & facility reputations, UK liaison with great communication, value and finally the fact that many UK clinics only transplant up to 1000 grafts where Gethair would safely transplant typically up to 3000 which would provide greater coverage. Although price was not a major concern for me, it was evident that Gethair offered a great product for a good price, albeit higher than many places in Turkey, but less than the UK. It is now over 12 months and I cannot believe the results. The results far exceed my expectations and I am forever getting complimented by friends and family saying they can't believe how it looks. Would recommend for sure.
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Posted 5 years ago
I thought I would wait a few months before giving feedback to help others make their decision to use GetHair! As per other reviews, the service I received was World Class! From start to finish I felt safe, respected and valued as a person rather than a customer. The UK team were great and answered all my questions (even over weekends) and upon arrival in Turkey everyone from the driver at the airport to Dr T and his team - was amazing. If you are worried about standing out - Don't Worry! This is a very common procedure and there were about 4 guys in my hotel who had the same procedure and about 25 on my flight going back to London. It is now 3 months after the surgery and the new hairs have fallen out and started growing again. Along with my existing hair, I can feel the new hair growing and I can already see a difference. The full extent will only be after 12 - 18 months but I am happy with what I am seeing so far. The only thing I would like to point out is that when the new hairs start to grow back, they do sometimes have little ingrown hairs in your head which is notable for a day or so, but that is more the process rather than Get Hair. All in all, I would recommend GetHair to anyone wanting to have this done. Yes, you can find treatment cheaper but at the end of the day, do you really want to be cheap when it comes to something as sensitive as your hair. In all the research I did, Dr T came out tops and I am very happy with the result.
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Posted 5 years ago
Great service provided by GetHair, from the inital conseltation on they their website to the completion of the operation they have been nothing but exceptional. The process was very easy although it was nerve racking but the GetHair team was there with you throughout the journey so you felt at ease. I would definitely recomend to anyone who is deciding on getting this procedure done.
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Posted 5 years ago
Faultless experience. Absolutely brilliant and comfortable from start to finish. Unfortunately I can’t say anything about the results until after 4 months, but in terms of the journey and customer service, I couldn’t have asked for more.
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Posted 5 years ago
My hair story started about 4 years ago. I have been conscious on my hair disappearing for a while, I had looked into several treatments (none evasive) shampoo’s, vitamins etc. I knew deep down, the only way was a hair transplant. I wasn’t after a quick fix or a temporary solution. My hair was getting down. I started to google the hair transplant procedure both FUT and FUE. I found myself scrolling millions of images of people’s before and afters, looking on with envy. I said to myself that this can’t be real and the cost of having the procedure in the U.K is not a viable option due to cost. Luckily for me, my best friend who also had insecurities with his hairline took the plunge and visited Turkey with Get Hair. His results are fantastic. Having a friend as a reference, where I could see the results put me at ease. Every time I saw him, my confidence grew and there was only one company I was using to get my procedure done. I spoke with Stuart from GetHair and he instantly put me at ease. I knew I was making the right decision. The overall experience has been fantastic, from first communications, to all the finer details of hotel transfers to and from the Istanbul airport have all been seem less. The whole experience was coordinated with military precision. From the moment I landed in Turkey, GetHair had me covered. I had a driver waiting for me, who took me to the hotel. The day of the procedure I was greeted by Dr Apaydin’s assistant, who traveled to the clinic with me and also explained verbally the days agenda. Before I knew it, I had Dr Apaydin and his team in front of me, talking about what I wanted and how we can achieve the hair I wanted. The procedure it’s self, was painless and really relaxed. I was put at ease with the professionalism that the team conducted themselves with. The day was over before I knew it and I was taken back to the hotel. I found myself gleaming in the mirror at my new hairline. I studied the mountain of information I had received to ensure that I get the results I desire. The post care support and information has been accurate and to the letter, I am exactly where I’m supposed to in my recovery. All my questions have been answered by the team over in Istanbul, the responses I have received have been timely and reassuring. This outlining the professionalism of the GetHair outfit. I was fortunate that I had my friend as a reference on his experience of his procedure. So GetHair was a easy choice. The whole experience has been seem less and effortless, that’s down to the hard work of the GetHair team. I could not recommend GetHair enough. Since my procedure, I have had people stop me and ask where I went. I have directed them to Stuart and the Team. Thank you guys! It’s been a pleasure!
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Posted 5 years ago
Been 6 months now seeing a lot of growth very happy with the results. Excellent customer service they still do follow up’s on email even after 6 months will 100% recommend get hair
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Posted 5 years ago
You have definitely come to the right place if you are looking for a hair transplant, Get Hair have been absolutely brilliant from start to finish and I could not fault them in any way. I had done plenty of research prior to choosing to go with Get Hair, it has now been 3 weeks since my transplant and I am so happy. Stuart was my main contact and his customer service has been second to none. He answered all questions promptly and made me feel very comfortable all the way through the whole process. The payment process was easy and secure. The transfer to and from the airport was well organised, seamless & comfortable. I was contacted by Dr. llker Apaydin’s assistant on arrival in Turkey and Zeynep was very organised and made me feel very welcome. The hotel was great, and the staff were very friendly. The hospital is a short 3-minute walk from the hotel and Zeynep came to collect me from the hotel on the morning of the procedure. I met with Dr.llker Apaydin who talked me through the process and introduced me to his team who are all very lovely. The procedure itself is done by the doctor which is one of the main reasons I chose to go with Get Hair. The aftercare instructions were clearly explained, and I am very excited about seeing the results in the coming months. Extremely happy with everything overall and highly recommend to those thinking about getting it done.
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Posted 5 years ago
After almost 2 years of research into hair transplants in both the UK and abroad, and after exchanging emails and phone calls with Zak in London I decided to go with Get Hair. What I liked about them was that their attitude was relaxed and put no pressure on me to make a decision where as other companies I contacted were constantly phoning and emailing me. I decide to have the procedure done by Dr Ilker Apaydin as he has a good reputation and I liked that the transplant would be overseen by a doctor. On the day of my departure we had really bad snow and my flight was delayed by 4 hours but I was pleasantly surprised that the transfer to the hotel was waiting on arrival in Istanbul. The hotel I stayed at (Modus hotel) was great and there are loads of other people having surgery staying there so you are by no means on your own. The evening meal at the hotel is excellent but the breakfast not so great. On the day of the surgery I was collected from the hotel by a lady called Zaynep and we walk up the hill to the hospital which is only 5 min walk away. Once at the hospital, I filled in the relevant paperwork and met with Dr Ilker and his assistants to discuss the procedure. The injections for the anaesthetic were not as painful as I was expecting and I felt minimal pain during the procedure. It took approx 7 hours with a lunch break in the middle. The hospital (Nisantasi Hastanesi) is extremely clean and all staff extremely kind and proffesional. If you have any reservations about having the procedure in Turkey, believe me you have nothing to worry about. With Get Hair and New Age (the clinic in turkey) you are in safe hands. It has now been 4 weeks since my transplant and my recovery is going well with great communication and after care from Get Hair. Overall I am very happy with the service from Get Hair and I am looking forward to seeing the end results.
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Posted 5 years ago
The whole experience was very professional and I'm extremely happy with the result. It has increased my confidence massively! Thank you to all the team at GetHair! :)
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Posted 5 years ago
Very good service doc and staff was really nice I did not have any problem and I stayed in best hotel thx 😀
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Posted 5 years ago
After many months of research and deliberation, I came across the Get Hair website.  Get Hair were very different to the other companies I was in contact with and many hounded me on daily basis for my custom but Get Hair were patient from day one. I liaised with Stuart who was my main point of contact, I found him to be friendly, knowledgeable, and informative and no pressure tactics used, I would also like to add that whilst Stuart was on leave, Zac and Kaan were on hand to assist during his absence.  I chose to go ahead with Get Hair due to the above factors and with the reassurance that a doctor was involved heavily in the procedure – you may find cheaper companies but be aware that doctors may not be carrying out the procedures. On topic of payment, the process was simple and secure. Upon arriving in Turkey, the transfer was ready and waiting which made the journey to the hotel simple. The hotel is of a decent standard and has helpful/friendly employees who made our stay enjoyable. The coordinators for the procedure were Zeynep and Leila who were extremely organised and covered all questions or concerns. The hospital is 2 minutes away from the hotel and they were available to assist with collections/ drop offs. Once at the hospital, there was a team of friendly technicians who assisted Dr. Ilker Apaydin during the procedure. Although this is a long day, they try to put you at ease. The injections were manageable and the procedure was uncomfortable at times but not painful. There are many things to consider for after care but again this was communicated well by the coordinators. Overall, I am very happy with the service provided and I am currently in the recovery process having recently returning to the UK. I am eagerly waiting to see the long term results and the proof will be in the pudding!
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Posted 5 years ago
I would recommend Gethair in my experience up to a month post op (I will not know until a few months how successful the operation has been so my rating and review does not reflect that). I found the customer care in the UK very good and it was easy to call up whenever if I had any queries. The hotel in Istanbul was fine, though basic. The day of the operation I was met by a woman from the clinic who spoke v good English and was very helpful and took me to the hospital a few minutes walk away. The operation went smoothly, nothing unexpected. Pain for the first five minutes and then mostly pain free although in some spots I had to ask for more anastetic to be applied. The most uncomfortable part is the first part when you are face down but it is bearable. After lunch the second part was putting in the new hair. This was easier and I listened peacefully to podcasts. By the end was feeling quite uncomfortable as the procedure was over 8 hrs but once it was finished was looked after very well by another woman who spoke v good English and explained the aftercare and brought me a pizza. Next day was a quick wash and then off to the airport. All in all everything went smoothly and I was satisfied with the service Gethair provided. Will have to see the finished product later but was happy with how the trip and pre care and operation went. I have kept in touch since with a few questions that have all been answered swiftly.
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Posted 5 years ago
I am a 28-year-old guy who had been considering a hair transplant for the past few years. I started thinning around the age of 25, but really noticed it worsen summer last year. What started as a joke with my mates turned in to me booking with Get Hair. I was becoming obsessive about my hair loss, it was effecting my confidence greatly - so I thought enough is enough. I am nearing my two weeks since the operation. I cannot recommend Get Hair highly enough - seriously. The whole transaction, from meeting Stu, to flying to Turkey, to the hotel, food, hospital and surgery were first class. The process went seamlessly with me being kept in the loop at every stage. The staff were amazing and Dr. Ilker was incredibly welcoming and informative. The place was spotless, the hotel was gorgeous and there is no pain involved whatsoever. The hotel is filled with DOZENS of people in the same situation - as is the airport, so there is no need to feel self-concious whatsoever. If you're thinking about it, seriously, my advice would be just go for it - you genuinely have nothing to worry about. The whole thing came and went in a blur - purely because of the seamless transactions and coordination of the Get Hair package, you honestly don't have to think about a thing once you're there. I'm now on the way to recovery and cannot wait to see the results over the coming months. From my experience so far, I will 100% be recommending Get Hair, Dr. Ilker and the New Age clinic to anyone who asks. GO FOR IT!
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Posted 5 years ago
I am a 28-year-old guy who had been considering a hair transplant for the past few years. I started thinning around the age of 25, but really noticed it worsen summer last year. What started as a joke with my mates turned in to me booking with Get Hair. I was becoming obsessive about my hair loss, it was effecting my confidence greatly - so I thought enough is enough. I am nearing my two weeks since the operation. I cannot recommend Get Hair highly enough - seriously. The whole transaction, from meeting Stu, to flying to Turkey, to the hotel, food, hospital and surgery were first class. The process went seamlessly with me being kept in the loop at every stage. The staff were amazing and Dr. Ilker was incredibly welcoming and informative. The place was spotless, the hotel was gorgeous and there is no pain involved whatsoever. The hotel is filled with DOZENS of people in the same situation - as is the airport, so there is no need to feel self-concious whatsoever. If you're thinking about it, seriously, my advice would be just go for it - you genuinely have nothing to worry about. The whole thing came and went in a blur - purely because of the seamless transactions and coordination of the Get Hair package, you honestly don't have to think about a thing once you're there. I'm now on the way to recovery and cannot wait to see the results over the coming months. From my experience so far, I will 100% be recommending Get Hair, Dr. Ilker and the New Age clinic to anyone who asks. GO FOR IT!
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Posted 5 years ago
Hi this is darren I had 2000 grafts at frontal section of my head. 3 weeks ago. Everything is going really well thanks to such a great team who worked with me. I would definitely recommend get hair as the whole process was absolutely superb. Great team great service. Can’t wait to see my results. Thanks Darren.
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Posted 5 years ago
The process was awesome, from the first point of contact that I made with Zak via email until my last point of contact and continued assistance from Zeynep. The most important factor after a surgery is the communication you have with the clinic because your worried and at times need answers quick. This is where Zeynep and Zak excelled. Everyone was helpful and very quick to respond. Everything went smooth. The hotel was nice and the food was REALLY GOOD. The personal in the clinic made me feel at ease and reinsured me that everything was going to be fine. I definitely recommend Get Hair, they are very responsible and even after the procedure, they still are quick to respond if you have any questions.
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Posted 5 years ago
I only have positive feedback about Get Hair and the operation overall. From the first point of contact to booking in the operation and post op, all has gone according to plan/advised. I would have no doubts in recomending them. Excited to see the results between the 3-6 month mark. I must say im really pleased and relieved i have had the op - was wanting to do it for a long time but never had the courage...finally got round to it and its the best thing did!
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Posted 5 years ago
A great service from start to finish. All my questions answered very promptly by Stuart, by email or phone. On arrival in Turkey, everything is well organised and very stress free. From the airport pick up to to dropping you back to the airport and getting you to and from the hospital is done on time. The hotel was excellent and the room service was very good and a great price. The procedure went very well and the after care you receive the following morning before your departure gives you all the information needed for a successful transplant.
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Posted 5 years ago
GetHair is rated 4.8 based on 455 reviews