Gerber-store.co.uk Reviews

Name: Gerber-store.co.uk
Rating: 4.76

4.8 Rating 1,091 Reviews

95 %

of reviewers recommend Gerber-store.co.uk

4.8

Based on 1,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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sales@gerber-store.co.uk

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Gerber-store.co.uk 5 star review on 24th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very big thank you to Jamie and his team such great customer service and these days that is a rare commodity. Due to the excellent service I received I will be returning in the very near future to make more purchases and build my inventory. Best customer service I've received in a very long time! I can't say it enough. Thanks again to Jamie and his team. Your sincerely CQ Can't wait to receive my Gerber Strongarm 😎”

Helpful Report

Posted 1 year ago

“Easy to navigate with lots of options”

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Posted 13 hours ago

“Absolutely fantastic products. I have been buying gerber knives for over 40 years (from various outlets) and have never been disappointed. The quality, style handling and durability have always been excellent. Although I have only recently started buying from the dedicated gerber store, I am delighted that the online store, has the same level of care and service they put into their knives. The website is easy to navigate and the product I recieved is an exact match with the website photo. The knife was well packed, despatched quickly and I was notified of its progress at every stage. Also the customer care is also brilliant. Accidentally I had ordered and paid as a guest without "logging into" my account. But with a quick email the staff found my orders, connected them to me and added them to my online account within a day. I highly recommend the Gerber-Store for its efficiency, ease of navigation and service it gives. Thank you to all at the Gerber-Store, for an easy transaction and brilliant customer service.”

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Posted 4 days ago

“Knife was quite dull. Reached out to gerber to ask about it. No response. Not impressed”

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Posted 5 days ago

“Would love to have a belt pouch for the knife but you dont seem to do one”

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Posted 6 days ago

“Quick , efficient and a top product to boot. The tool I bought was for my best friend, a 55 year old and a fitter and turner to trade. He is going out of his way to show off his new acquisition to anyone who will take notice. The engraved blade was the cheery on top. Again, thank you.”

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Posted 1 month ago

“Quality products.”

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Posted 1 month ago

“Spot on,exactly what I want”

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Posted 1 month ago

“Great quality blade, sharpens well and will most likely be using it on future situations with my outdoors job mainly for ropes.”

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Posted 1 month ago

“Very handy little knife well worth the money and very well-made”

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Posted 1 month ago

“Been using these type of craft knives for years though I'd try the gerber, very impressed so far very small and compact only downside is the screws are very small and fiddly drop it once and you might need another one ! Seen nowhere to replace them 9/10 so far”

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Posted 1 month ago

“The gap on the the belt clip is massive and unable to put on my belt tight.”

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(Cheltenham) - Posted 1 month ago

“The knife I wanted was showing in stock. I placed my order and received a confirmation email. A few days later I received notification of a full refund to my payment card. I received no notification email or any communication to explain why this had happened. I assumed the knife was no longer available but I never received notice of this. So all in all this is poor customer service. I have purchased from the website in the past without any problems.”

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Posted 1 month ago

“Fast efficient service and product is very well pleased, would buy again”

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(Cheltenham) - Posted 1 month ago

“Easy site to navigate. Good images and description of each tool”

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Posted 2 months ago

“Great store , fast shipment 100% worth the time to buy from guaranteed. Great goods”

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Posted 2 months ago

“Great bit of EDC kit”

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Posted 2 months ago

“Great tool, highly recommended! The ordering and shipping process was smooth and fast. As for the tool itself, the quality is top-notch and it's very practical for everyday use. I can only recommend it!”

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Posted 2 months ago

“Fast efficient delivery, easy online shopping that details its products really well, my son loved his Christmas present, he was bery impressed with quality, design and the colour.”

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Posted 2 months ago

“Great product. Carefully packaged and arrived quickly.”

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Posted 2 months ago

“As expected, a brilliant product and excellent service a pleasure to do business with, many thanks.”

Helpful Report

Posted 2 months ago

Gerber-store.co.uk is rated 4.8 based on 1,091 reviews