Gerber-store.co.uk Reviews

Name: Gerber-store.co.uk
Rating: 4.77

4.8 Rating 1,080 Reviews

95 %

of reviewers recommend Gerber-store.co.uk

4.8

Based on 1,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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sales@gerber-store.co.uk

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Gerber-store.co.uk 5 star review on 24th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very big thank you to Jamie and his team such great customer service and these days that is a rare commodity. Due to the excellent service I received I will be returning in the very near future to make more purchases and build my inventory. Best customer service I've received in a very long time! I can't say it enough. Thanks again to Jamie and his team. Your sincerely CQ Can't wait to receive my Gerber Strongarm 😎”

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Posted 1 year ago

“The knife I wanted was showing in stock. I placed my order and received a confirmation email. A few days later I received notification of a full refund to my payment card. I received no notification email or any communication to explain why this had happened. I assumed the knife was no longer available but I never received notice of this. So all in all this is poor customer service. I have purchased from the website in the past without any problems.”

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Posted 1 week ago

“Fast efficient service and product is very well pleased, would buy again”

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(Cheltenham) - Posted 1 week ago

“Easy site to navigate. Good images and description of each tool”

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Posted 1 week ago

“Great store , fast shipment 100% worth the time to buy from guaranteed. Great goods”

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Posted 3 weeks ago

“Great bit of EDC kit”

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Posted 3 weeks ago

“Great tool, highly recommended! The ordering and shipping process was smooth and fast. As for the tool itself, the quality is top-notch and it's very practical for everyday use. I can only recommend it!”

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Posted 3 weeks ago

“Fast efficient delivery, easy online shopping that details its products really well, my son loved his Christmas present, he was bery impressed with quality, design and the colour.”

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Posted 3 weeks ago

“Great product. Carefully packaged and arrived quickly.”

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Posted 3 weeks ago

“As expected, a brilliant product and excellent service a pleasure to do business with, many thanks.”

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Posted 4 weeks ago

“I bought this for my grandson whois joining the military in march, this multi tool looks brilliant”

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(Cheltenham) - Posted 1 month ago

“My first purchase from Gerber was the prybrd series so smart and efficient so slick design always having fun when I give to somebody my utility prybrd and he tried opening from the wrong side . That's aside for work or daily basis is the top bove of them and I ordered X for Christmas to my cuzs they will love like them for sure .”

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Posted 1 month ago

“Really pleased with my purchase, brilliant bit of kit. Great service.”

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Posted 1 month ago

“Purchasing on the website was quick and easy, delivery was fairly quick too. The multi tool I bought is really good quality and can’t find any fault with it, the knife I bought had a couple of small imperfections though, blade is good quality but the body of the knife was a bit squint and also had a small dent in it”

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Posted 1 month ago

“Quality at good prices”

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Posted 1 month ago

“I ordered a Gerber Dime from the Gerber store as up until recently I had the Vise and unfortunately I asked a bit too much of it and broke the pliers. I managed to clip it back together and as long as kept it that way I could still use the rest of the tools. I missed the pliers though so took a punt on the Dime as the Vise has been such a great little multitool that I seem to end up using every day in my work. The Dime arrived quickly and is great as I prefer the toolset, especially the addition of a small pair of scissors. These tools are small but now essential to me as they easily fit in the pocket and for small jobs they can save you a long walk back to the toolshed. They are not going to replace dedicated tools but to get you out of a scrape they are excellent. I recommend the Gerber store also for their fast, efficient service. Top notch, Thanks.”

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Posted 1 month ago

“I bought this for my Step Son for Christmas”

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Posted 1 month ago

“Great little sharp knife , just what I needed for work , thanks.”

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Posted 1 month ago

“Very good service from gerber themselves but dpd messed me about a bit, after contact gerber quickly resolved the issue and refunded my delivery fee for the trouble so thank you gerber.”

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Posted 2 months ago

“Stunningly swift response to my order. Purchased on a Sunday morning and arrived secure delivery the very next day.”

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(Cheltenham) - Posted 2 months ago

“Excellent website and service. Product was in stock and within a couple of clicks ordered and payed for. Delivery was secure and delivered tracked. Excellent...”

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Posted 2 months ago

Gerber-store.co.uk is rated 4.8 based on 1,080 reviews