Good Evening Rosalind,
I am very sorry to hear you have not received your item.
I have checked your account with the order number you have provided & there seems to be an issue with your address which you manually entered at the check out.
Please could you contact us at info@inksdirect.org.uk & we can resolve this right away & have your item re sent on a free next day delivery once we have all the correct delivery details.
Kind Regards,
Rachael
Customer service Manager
Good Evening Maira,
Thank you for your review.
I am very sorry to hear your item is not working as you have stated above.
I have searched our helpdesk & can not find any correspondence regarding your order. Please email us at info@inksdirect.org.uk & a member of our team will be more than happy to assist you.
Alternatively you can visit our website click 'return my order' section, follow the instructions & a member of our returns team will help resolve this for you.
Kind Regards,
Rachael
Customer Service Manager
Good Afternoon Teresa,
Thank you for your review.
I am very sorry to hear you are not happy with your Item. There is an element of one size can't fit all for this type of product but it's very rare we have any issues so it's unfortunate you seem to be a size this particular product doesn't cater for, The dimensions of this item are also listed within the product page.
Please may i recommenced our new product - Compatible Earbuds Apple Airpod 2 which has some amazing reviews & also this type of fit would possibly be more suitable for you, I have placed the link below.
https://www.inksdirect.org.uk/compatible-earbuds-apple-airpod-2
I have checked our help desk & can see that an agent has not been contacted regarding this issue, Please contact us at info@inksdirect.org.uk for further assistance, Alternatively you can visit our website & click the 'return my order' section & a member of the returns team will be more than happy to assist you.
Kind Regards,
Rachael
Customer Service Manager
Good Morning Svetlana,
I am very sorry you are not happy with your item, Please ensure you have fully cleaned your phone screen before applying the screen protector & followed all the instructions provided to avoid any dirt been trapped under the screen protector causing any air bubbles.
If you would like to contact us at info@inksdirect.org.uk one of our team will be more than happy to assist you.
Kind Regards
Rachael
Customer Service Manager
Good Afternoon David,
I am very sorry you feel this way regarding your item, Please contact us directly at info@inksdirect.org.uk to resolve this.
Alternatively, you can visit our website click the 'return my order' section & a member of the returns team will be more than happy to assist you.
Have a great day!
Kind Regards,
Rachael
Customer Service Manager
“I ordered a 3 way HDMI splitter over 2 weeks ago and to date i have not received same.
I thought this was a uk company and i assumed like most other uk companies i would receive my item within 7 days.
Very disapointed”
“Deceptive: it appeared from the website that I had ordered toner cartridges compatible with my HP M254dw printer, but when the cartridges arrived they were not compatible. I had to pay a local printer to run an emergency print job for me. Very disappointed.”
“9 days later still no delivery no one taking calls do not use these people zero support or customer service some automated phone system that never connects you”
