Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.78

Author didn't leave any comments.

Hi Mary, Please can you confirm you have also attach a lightning cable? If you would like some more assistance please email me at info@geargeek.co.uk Kind Regards, Rachael

“Haven’t managed to even get these to work. After having Apple AirPods which I lost I thought I’d give these a go.. what a waste of money ☹️ Can only get one to work no matter what I do/try.”

Helpful Report

Hi Christy, Thank you for your review. I am very sorry to hear you are not happy with your item. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael Customer Service Manager

“It doesn’t work , from any of my Apple devices”

Helpful Report

Hi Kate, Thank you for your review. I am very sorry to hear you are not happy with your item. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael Customer Service Manager

“Hello, I come to inform you that the headset I bought worked for 2 days, after that it didn't work anymore.”

Helpful Report

Hi Indyanara, We really do apologise for this inconvenience. Please follow the link below to open a returns request and a member of our team will assist you as soon as possible. Thank you for your understanding while we resolve this for you. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael Customer Service Manager

“Battery struggles to last a day and screen scratches even though it says scratch proof screen”

Helpful Report

Hi Russell, Thank you for your review. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

“I worked out that it needed a plug I amazingly had. So it wasn't so easy to put together and you only get two stickers to find the right place on the window. Good luck.”

Helpful Report

Hi Kathryn, We are very sorry to hear you are having difficulty with this item. If you would like to speak to one of our agents regarding this issue, please email us at info@geargeek.co.uk and we will be happy to assist you. Thanks, Rachael

“only one side of the earphones work, waste of money”

Helpful Report

Hi Desiree, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael

“No problems did what it said on the tin quite happy”

Helpful Report

“Absolute Garbage”

Helpful Report

Hi Barry, We are really sorry you feel this way. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael Customer Service Advisor

“I received AirPods from your website 2 weeks ago and one of the AirPods doesn’t charge anymore and I tried going on YouTube and seeing what it could be and I’ve tried all of tips on there and it still isn’t working so I would like a refund”

Helpful Report

HI Tyla, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

“I don’t know what this means.”

Helpful Report

Hi Mia, Please contact us at info@geargeek.co.uk if you need further information. Kind Regards, Rachael

“Doesn’t work”

Helpful Report

Hi Brittany, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael Customer Service Manager

“I'm still waiting for you product. do I have to wait any longer?”

Helpful Report

Hi Ionut, I have checked your account and i can see that when you entered your address at the checkout you missed your house number from your address. As a result of this your item has been returned back to Gear Geek. If you check your tracking information you will see this has been delivered back to us today. You can contact us at info@geargeek.co.uk providing the correct address details and we can resend out your item on Monday when our warehouse opens. Kind Regards, Rachael Customer Service Manager

“Who are Inks direct??? I have bought no ink?”

Helpful Report

“Product is fine. But that's not the point. These are I7s headphones. Wish.com sells the EXACT same product for £1 - ONE POUND! Totally ripped off”

Helpful Report

Hi Nick, Thank you for your review. No item we sell are advertised on any website other than Gear Geek. The items we sell are not a cheap copy with cheap components. They are personally manufactured for Gear Geek only using the highest quality battery, chip an mic which is designed to last for a very long time. The transmission distance is also 12m running on bluetooth version of V4.2+EDR with a built-in 65mAh Rechargeable Polymer Battery, which will support up to 4 hours playing/talking time. If you would like to return your item please visit our website and review our returns policy before opening a returns request. If you would like any further information please contact us at info@geargeek.co.uk Kind Regards, Rachael Customer Service Manager

“Delivery was a total fail. It never arrived.”

Helpful Report

Hi Toby, I am very sorry to hear your item did not arrive, I have searched through our help desk an I can not see any correspondence regarding this issue. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Kind Regards Rachael Customer Service Manager

“Didnn’t now work”

Helpful Report

Hi Vere, Please ensure you have connected a power source to your AV adapter aswell as the HDMI cable, This port is located on the device at the side of the HDMI port & resembles an iPhone 5/6 charging cable, this then needs to be plugged in to a plug socket. Also, it is perfectly normal for you to see a barcode on your screen. If you should see this please refer back to your device and click 'Trust this device'. Please also make sure you have updated your firmware. If you have followed all this information without success please email us directly at info@geargeek.co.uk. Kind Regards Rachael Customer Service Manager

“Tried lifting screen protector up to readjust it and it cracked”

Helpful Report

Hi David, Please email us at info@geargeek.co.uk and one of our team will be happy to assist you. Kind Regards, Rachael Customer Service Manager

“Mine only charged my phone once and audio dose not pass through it !”

Helpful Report

Hi Tim, Please see the link below to the item on our website and the product description which clearly states this item does not support audio, this is a data transfer cable only https://www.geargeek.co.uk/Apple-Lightning-to-30-Pin-Adaptor "This handy adapter allows you to seamlessly connect old and new Apple products in seconds. Do you have a device that still use the old 30-pin connector? Now you can fit your new iPhone and transfer data in no time. If you’re a longtime user of Apple products this is one accessory you can’t afford to be without. Please note the device is designed to transfer data not to stream audio. If you would like to return this item for a refund please use the link below to open a returns request. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael Customer Service Manager

“The don't pear up with her phone”

Helpful Report

Hi John, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael Customer Service Manager

Gear Geek Reviews