Gear Geek Reviews

Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.78

4.8 Rating 14,917 Reviews

95 %

of reviewers recommend Gear Geek

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1093

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“See below for comments.”

Helpful Report

Hi Jim, Thank you for your review. Please see below as stated on the product page here: https://www.geargeek.co.uk/Apple-Lightning-to-30-Pin-Adaptor Please note the device is designed to transfer data not to stream audio. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

“...........”

Helpful Report

“I have not received my order and have email a number of times asking for an update on delivery and have not received any contact.”

Helpful Report

Hi Kim, Thank you for your review. I have checked your order status and i can see via the tracking information this was delivered on 22/08/2020. Please email us at info@geargeek.co.uk if you need any further assistance. Kind Regards, Rachael

“quick delivery”

Helpful Report

“I have not received item yet, it a present for my son's birthday on the 29th August”

Helpful Report

Hi, Thank you for your review. I am very sorry to hear you have not received your order, i have checked through our help desk and i can see there has been no correspondence in regards to this issue. Please email us at info@geargeek.co.uk and we can resolve this for you. Thanks, Rachael Customer Service Manager

“I was unable to set the Dash Cam up ready ready to use as the instructions were incomplete.After attempting to find a way to operate it I gave up and put in the bin”

Helpful Report

Hi Roger, Please contact us at your earliest convenience on 0113 4676762 or you can email us at info@geargeek.co.uk. Kind Regards, Rachael Customer Service Manager

“The head phones are too big and don’t stay in your ears as they hardly fit.”

Helpful Report

Hi Callum, Thank you for your review. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Thanks, Rachael

“It's probably a good item but I never received it....Lost in the Royal System!”

Helpful Report

Hi Paul, Thank you for your review. I am very sorry to hear you have not received your order. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you with this issue. Kind Regards, Rachael

“It doesn’t work”

Helpful Report

Hi Helen, Thanks for stopping by Gear Geek. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks Rachael

“Not that great battery doesn’t last long at all”

Helpful Report

Hi Danielle, I am very sorry to hear you are not happy with the service you have received. Please email us at info@geargeek.co.uk and i will be able to assist you further. Thanks, Rachael Customer Service Manager

“The watch does not do what it says it does on the advertisement so I have wasted my money. I need to return it.👎🏻👎🏻👎🏻👎🏻”

Helpful Report

Hi Kirti, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael

“Phone tempered glass cover didnt for properly and ended up cracking”

Helpful Report

Hi Stephen, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

“Battery only lasts 1 hour”

Helpful Report

Hi Brian, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael

“The return policy is very unfriendly and off putting.”

Helpful Report

Hi Hazel, Please can you call me at your earliest convenience on 0113 4676762. Thanks, Rachael Customer Service Manager

“One of the ear buds didn't work, wish they would send me a replacement pair”

Helpful Report

Hi Feiroze, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

“These were a gift for daughter 9yrs Take out of box put them on charge and did not work little girl devastated”

Helpful Report

Hi Nicola, Please email us at info@geargeek.co.uk and we can help resolve this for you. Thanks, Rachael

“Must definitely fudge their reviews!”

Helpful Report

Hi Rebecca, Thank you for showing interest in our reviews and how we collect data. Please note we strive to be as transparent as possible but we are always balancing that with privacy and your data. In order to be as impartial as possible we do not request or collect any reviews via our systems or servers. Review requests are made in line with our third party review platforms processes and systems. We do not have access to directly request reviews from our customers all requests are made by a third party review platform. To avoid false reviews only verified purchases are sent requests several weeks or months after purchase. The third party review platform also may not request a review from every verified purchase due to limitations on systems and the volume of orders we process. Some reviews left via the third party platform may be moderated based on inappropriate content or language, we have no control of this moderation. We are unable to provide further information about how the third party platform processes its requests as we do not have access to this information ourselves. We hope this helped you better understand the process. Kind Regards, Rachael Customer Service Manager

“It was good at the start, but after two days one stopped working so I'm not happy about it.”

Helpful Report

Hi Luul, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

“The purchase I made was not worth it at all.”

Helpful Report

“Keeps falling out of either ears”

Helpful Report

Hi Linda, Thank you for your review. Please can you email us at info@geargeek.co.uk we have some information to share with you. Thanks, Rachael

Gear Geek is rated 4.8 based on 14,917 reviews