“The customer service needs to upgrade their time management as there's long wait before calls were picked up. Price is very moderate and affordable. Delivery very good.”
“Sent me an email asking for information regarding name, vehicle registration, useage etc. This was AFTER I'd taken out the policy. Surely they have this information to provide the quote and certificate?
This email went to my spam folder, and 7 days later they cancelled my insurance policy. Trying to get through on the phone is impossible and this has been VERY expensive. I've had to insure my vehicle with another company and I'm still waiting for a refund (which obviously won't be for anywhere near the full amount!
In 30 years of driving and insuring vehicles (including a fleet of vans) I've never, ever experienced this. Customer service has gone to S*** these days, and I'm going back to paying for my insurance through a broker. My mistake for buying the cheapest policy during a cost of living crisis!!”
Hi, we are sorry to see this review and the issues leading to the subsequent cancellation of your policy. Can I ask that you email your Policy/Certificate Number to insure2drivefeedback@sabre.co.uk so we may look into this matter further for you? Kind Regards.
“It was fairly simple and straightforward process of getting the insurance. Competitively priced and quick delivery of documents via email.
Highly recommend insure2drive.”
