iGO4 Reviews

Name: iGO4
Rating: 4.04

4.0 Rating 1,413 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Metrics

Info

4.0

Based on 1,413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Excellent online application very easy and competitive policy”

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Posted 3 years ago

Hi Damion, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn.

Posted 3 years ago

“Easy to set up a policy great help online and through telephone”

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Posted 3 years ago

Hi, Thank you for your kind words - we’re glad your experience with iGO4 has been great. We look forward to continuing to provide you with this level of service. Many Thanks, Kathryn.

Posted 3 years ago

“The system was very smooth and easy to follow,from start to finish.”

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Posted 3 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Sarah

Posted 3 years ago

“great company to use everything is great from start to finish 10/10”

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Posted 3 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Sarah

Posted 3 years ago

“Best service and best qoute”

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Posted 3 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 3 years ago

“Very good company and great services. please I need number I can call to Set up a monthly direct debit or a link I can use to set up my direct debit please. This is very important.”

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Posted 3 years ago

Hello, Thank you for your review. To set up a direct debit, you need to call us. We can offer this facility when you take out a new policy with us or at renewal. Unfortunately, you cannot change your method of payment mid-term. The number you need is 01733 308235. Many thanks, Holly

Posted 3 years ago

“Nice easy to follow instructions on website to purchase my car insurance”

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Posted 3 years ago

Good afternoon, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Kind regards Angela

Posted 3 years ago

“Worst insurance Company A car crashed into me i was not in the car at the time I do have video evidence of the crash insurance company I’ve said it is something I will have to deal with myself I will have to claim against myself as they will not provide the drivers details that is up for me to do so they say the police will not give me the details so I have now found the drivers details and there still not helping me out I have a disabled person that can no longer use this car And they’re saying I may not get a courtesy car even though I paid extra for this when taking policy out disgrace 20 years of driving with no claim this is the first time I’ve ever made a claim”

Helpful Report

Posted 3 years ago

Hi Louise, We’d like to apologise for your recent experience and are sorry to hear you were less than satisfied with the service. We would like to look into this further for you. If you would like to send us a private response with your details to reviews@igo4.com, we will be happy to investigate further. Thanks, Angela

Posted 3 years ago

“Very fast and efficient. I couldn’t believe the price for fully comp with everything like legal fees and things included.”

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Posted 3 years ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many thanks, Adam

Posted 3 years ago

“So quick and easy amazing 🤩”

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Posted 3 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many thanks, Adam

Posted 3 years ago

“Great service”

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Posted 3 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 3 years ago

“Very good on the telephone”

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Posted 3 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 3 years ago

“It’s been a so easy to deal with thanks”

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Posted 3 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 3 years ago

“Fast and easy to reach”

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Posted 3 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 3 years ago

“Brilliant only just gone with them excellent so far”

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Posted 3 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 3 years ago

“They do a very good job”

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Posted 3 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 3 years ago

“Pretty simple to use open I recommend them so I good”

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Posted 3 years ago

Hi Michael Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Kind regards Angela

Posted 3 years ago

“It was easy to get a quot and the price satisfy”

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Posted 3 years ago

Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Kind regards Angela

Posted 3 years ago

“Good and easy service with all the help through the the full procedure”

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Posted 3 years ago

Dear Reece That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many thanks Angela

Posted 3 years ago

“Been trying to phone for 3 days now still no joy”

Helpful Report

Posted 3 years ago

Hi Ian, Thanks for making us aware of this - we are sorry for the experience you have had. Please be assured that we take our customer service very seriously and would like to take the time to look into this for you. Please send us a private response with your details, to reviews@igo4.com and we’ll be able to investigate. Thanks, Kathryn.

Posted 3 years ago

iGO4 is rated 4.0 based on 1,413 reviews