“After searching all day for a good quote without any luck,until I stumbled on iGO4. It was the best quote I had and I never looked back.
I'll recommend iGO4 for anyone looking for a cheap and excellent customer service.”
“Website doesn't work, I've added documents and now it's saying i haven't added them and a threat about being charged and the insurance being void ? What's wrong with a phone call? especially when the issue isn't my end its your end”
Posted 4 days ago
Hi Sam,
We are sorry to hear this is how you feel.
If this issue is still ongoing for yourself please email us and we can look into the situation for yourself.
“Excellent,fast and easy set up payment my only family Lt was sending pic of license. No doubt my lack of tech ability online however all else was prity simple and straightforward. Option to phone and sort out license issue so no dramas. I recommend to anyone looking for car insurance grab it it's cheap, simple and offers all any other companies do. Thanks”
Posted 5 days ago
Hi Paul, thank you for choosing iGO4 and leaving a lovely review. We’re happy you’ve enjoyed your experience with us: we take pride in offering a great level of service to our customers. We’re glad you feel we’ve been able to provide this for you. Thanks, Kathryn.
“It's straight forward. And instantly you get the policy. It's fantastic.”
Posted 5 days ago
Hi Syedsultan, thank you for such a lovely review, your kind words are much appreciated. We’re glad you’ve enjoyed your experience with iGO4! Thanks, Kathryn.
Hi, thank you for your kind words - we’re glad your experience with iGO4 has been great. We look forward to continuing to provide you with this level of service. Thanks, Kathryn.
“Please be aware of sneaky cancellation charges you cannot get out of.
My car was being sold, let the insurance auto-renew, then just 20 days later, my cancellation charges are:
Insurance - £11 - No issues
Extras - £50 - You have to pay the full year! Not what you've used
Cancellation Fee - £65 - Is what it is
Renewal Fee - £60 - for what?
Total fee to cancel after 20 days - £186
Total premium for the year for the car insurance - £276!
I suggest, don't sell your car if you've just renewed, write it off and let them pay you some insurance money out!
Complaint has been filed, and financial ombudsman has been contacted”
Posted 1 week ago
Hi,
We are sorry to hear you feel this way.
All of our cancellation fees are detailed in the policy T&Cs in your documentation. I can see you have filed a complaint and you should look to hear back from these soon.
“Very poor service at start. Won't post documents - diy from website only. Documents not very clear to say the least. no claims bonus seems worse than other policies I've had. Courtesy car not mentioned despite agreeing to it at the point of sale. Questions by email completely ignored. Only signed up yesterday; if things don't improve very quickly I'll be cancelling and I won't accept a charge if that becomes necessary.”
Posted 2 weeks ago
Hi,
We are sorry to hear that this is how you feel.
We would be happy to look into everything for you and clear some of this up for you, if you email us we can do this for you.
