iGO4 Reviews

Name: iGO4
Rating: 4.06

4.1 Rating 1,374 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Metrics

Info

4.1

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“worked well”

Helpful Report

Posted 1 day ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Kathryn

Posted 13 hours ago

“Competitive and website easy to navigate”

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Posted 1 day ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn

Posted 13 hours ago

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Posted 3 days ago

“Clear, easy and helpful.”

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Posted 3 days ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many thanks, Adam

Posted 3 days ago

“Competitive pricing and ease of website use, not so keen on the difficulty in cancelling the repeat renewal clause, but it seems par for the course with insurance providers to make auto renewal standard rather than optional and hide the cancellation button”

Helpful Report

Posted 1 week ago

Hi, We appreciate your review. Thanks for the feedback, and we will make the relevant teams aware. If there is anything else we can help with, please let us know. Many thanks, Adam

Posted 3 days ago

“Purchased this cheap policy as it sounded to good to be true. Was with churchill. Although I am a policy holder because I own the car therefore a policy holder, main driver is my spouse and earned NCD as main driver on this same vehicle with last insurance company. I sent them proof of NCD and they refused to accept. They know she's the main driver and will be driving the car but they want NCB on my name because I paid for the policy and is a named driver. No other company has the same policy. I own another vehicle and my NCD is being used there. They are happy to cancel the policy and deduct nearly £100 despite policy was purchased just a day before. Also, no other company has been asking copies of driver's licences even though I sent them driving licence numbers. When called, person on the phone kept putting me on hold and kept getting instructions from her colleagues. Call that should've lasted 5-10 minutes, lasted nearly an hour. If you have money to loose and time to waste then use this company, otherwise avoid at all cost.”

Helpful Report

Posted 2 weeks ago

Hi Jeff, We do apologise that you’re disappointed with the experience you have had with us, and would like the chance to answer any queries you have. Please feel free to send us a private reply with your policy number, full address and date of birth to reviews@igo4.com, so we can go over this with you. Many thanks, Angela

Posted 1 week ago

“I found the policy amount was reasonable compared to quotes from others, a bit less would be nice though.”

Helpful Report

Posted 2 weeks ago

Hi, Thanks for taking the time to send this over. We would like to assure you that our customers are our top priority and your feedback will be referred to the appropriate teams to make sure we offer the best level of service. Many thanks, Angela

Posted 1 week ago

“Quick clear.job done”

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Posted 3 weeks ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Kind regards, Angela

Posted 1 week ago

“Very easy and simple to use and very good price considering the current market”

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Posted 3 weeks ago

Hi Michael, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Kind regards, Angela

Posted 1 week ago

“Absolutely well organised and so efficient and helpful brilliant team working together”

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Posted 3 weeks ago

Hi, Our staff will be thrilled to hear their hard work has been appreciated. Thanks for leaving great feedback, we greatly appreciate it. Many thanks, Angela

Posted 1 week ago

“Friendly helpful staff”

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Posted 4 weeks ago

Hi, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Many thanks, Angela

Posted 1 week ago

“The person I spoke too was so helpful, as I’m not good with all this technology, no complaints from me”

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Posted 1 month ago

Hi, Thanks for leaving us such nice feedback, we’re happy that you loved the service at iGO4! Many thanks, Adam

Posted 1 month ago

“Easy to use web page and happy with price”

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Posted 1 month ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with iGO4 so far! Many thanks, Adam

Posted 1 month ago

“Excellent service on the enquiry from Mark. Thank you!”

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Posted 1 month ago

Hi, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Kind regards, Angela

Posted 1 month ago

“Excellent service on the enquiry from Mark. Helped to find the best policy terms. Thank you!”

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Posted 1 month ago

Hi, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Kind regards, Angela

Posted 1 month ago

“A new customer- A problem was sorted really quickly and professionally on the phone. Great service so far.”

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Posted 1 month ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 1 month ago

“A new customer- A problem was sorted really quickly and professionally on the phone. Great service so far.”

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Posted 1 month ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 1 month ago

“Set up my car insurance because of very competitive quote. Saved almost £200. Thanks”

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Posted 1 month ago

Hi, Thanks for taking the time to write such a lovely review for us. We’re so happy you feel we have provided such a great service for you. Our top priority is our customer, so thank you for validating our efforts! Many Thanks, Kathryn

Posted 1 month ago

“Fair price satisfied may use agin”

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Posted 1 month ago

Hi Paul, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Kind regards, Angela

Posted 1 month ago

“Great value for money and really easy to set up my policy”

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Posted 1 month ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Kind regards, Angela

Posted 1 month ago

iGO4 is rated 4.1 based on 1,374 reviews