iGO4 Reviews

3.9 Rating 977 Reviews

73 %

of reviewers recommend iGO4

Company Reviews

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3.9

Based on 977 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quickly simple. Without a pre-emptive question”

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Posted 54 minutes ago

“Makes it very easy to buy a policy”

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Posted 14 hours ago

“My car insurance policy was canceled a month in without any communication (except some emails in the spam folder), I only found out when a letter came through the door after the insurance had ended and was dated 10 days prior. The guy on the phone was incredibly unhelpful just telling me I'd have to pay the cancellation fee of £60.00 and repeating "we sent emails" and " we can't control the post". No apolgy, only pay-up or we can't help. The reason why they cancelled it? 'No image of my license', despite me already sending it to them in the original application.”

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Posted 21 hours ago

Hello, We are sorry to hear you are unhappy with the service provided. We appreciate your feedback and we will take this on board. Whilst we cannot control what folder our emails end up in and how long the post takes to deliver letters, we do apologise for the stress caused. Many thanks, Holly

Posted 20 hours ago

“The guys (lady Clare and the guy) I spoke with were very professional and helpfull”

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Posted 1 day ago

“Give me best price and everything online with in minutes”

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Posted 1 day ago

Hello, Thank you for your review. Many thanks, Holly

Posted 20 hours ago

“Give me best price and everything online with in minutes”

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Posted 1 day ago

Hello, Thank you for your review. Many thanks, Holly

Posted 1 day ago

“Quick & easy to complete0”

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Posted 3 days ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 days ago

“Thorough but easy to navigate through.”

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Posted 3 days ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 days ago

“Good mate keep been good”

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Posted 3 days ago

Hello, Thank you for your review. Many thanks, Holly

Posted 3 days ago

“Easy to get insurance, affordable prices”

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Posted 3 days ago

Hello, Thank you for your review. Many thanks, Holly

Posted 3 days ago

“**UNCONTACTABLE** BROKER NOT INSURER. ABSOLUTELY ZERO CUSTOMER SERVICE. TAKE MONEY AND RUN. 2 payments of £99.70 when setting up a policy online. They said payments declined but took the money out of my bank! It said the policy wasnt completed and was unable to access the website. No emails or info at all other than payment declined. Tried on 6 occasions totalling over 7 hours on the phone.. NO ANSWER!!! No reply to emails either. 4 days later they email to say they have set up a policy "thank you for chosing IGO4" by this time I'd already paid for a policy with another insurer. Now a day later recieve an email saying they are terminating my policy! No mention of my money back or any reply at all. ***!!!DO NOT USE THIS COMPANY!!!*** Still no reply and I get asked to leave a review 🙃 no money back or apology just take almost £200 and have no way of getting in touch. Absolutely disgusting. BROKER NOT AN INSURER!!!! STAY CLEAR.”

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Posted 4 days ago

Hi Richard, We’re sorry to read you didn’t have a great experience with us - thanks for letting us know. We will handle the issue, and please be assured our main priority is the service we provide our customers. If you would like to send us a private response, we’d be happy to answer any queries you have. Thanks, Kathryn.

Posted 3 days ago

“Easy and simple to complete online”

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Posted 5 days ago

Hi, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.

Posted 3 days ago

“So far have been great”

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Posted 6 days ago

Hi Debs, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many thanks, Adam

Posted 5 days ago

“So far have been great”

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Posted 1 week ago

Hi Debs, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many thanks, Adam

Posted 5 days ago

“Fast ,efficient and great value for money”

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Posted 1 week ago

Hi Sue, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Many Thanks, Kathryn.

Posted 1 week ago

“Very pleased with quote and ease of taking out policy would recommend to anyone”

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Posted 1 week ago

Hi, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.

Posted 1 week ago

“Quick easy to set up and great online help”

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Posted 1 week ago

Hi Debi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Sarah.

Posted 1 week ago

“Prompt service”

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Posted 1 week ago

Thanks for taking time to send us your review. If you do have anything you think we can improve on, please let us know. Many Thanks, Sarah.

Posted 1 week ago

“I tried a few comparison sites and iGO4 were the best price they did lack one option but that was added on when I got to iGO4 site and the insurance was still the best priced. I can't as yet comment on the claims process and hope that I never have to.”

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Posted 1 week ago

Hi Hamid, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Sarah.

Posted 1 week ago

“Simple and user friendly online application. Very competitive quote which was hard to beat. Cannot be more pleased.”

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Posted 1 week ago

Hello, Thank you for your review. Many thanks, Holly

Posted 1 week ago

iGO4 is rated 3.90 based on 977 reviews