iGO4 Reviews

Name: iGO4
Rating: 4.04

4.0 Rating 1,413 Reviews

77 %

of reviewers recommend iGO4

Company Reviews

Metrics

Info

4.0

Based on 1,413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Stay well away”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave a review. If there is anything we can do to help, please email reviews@igo4.com with your policy details. Many thanks, Lauren

Posted 2 years ago

“No problems with the quote and easily accomplished via the web site”

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Posted 2 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Kind regards, Angela

Posted 2 years ago

“Good service Every thing explained”

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Posted 2 years ago

Hi Alan, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Kind regards, Angela

Posted 2 years ago

“Found it very competitive in the market.”

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Posted 2 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Kind regards, Angela

Posted 2 years ago

“I'm so grateful to have found CP-INVESTIGATION.C0M when I was scammed by this fraudulent broker. They provided me with the support and resources I needed to recover my lost funds, and they did it quickly and efficiently. The customer service was top-notch, and they gave me the assurance that my money was in safe hands. If you ever find yourself in a similar situation, I highly recommend reaching out to Cp Investigation as they are trustworthy and reliable partners.”

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Posted 2 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn

Posted 2 years ago

“Easy to use website”

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Posted 2 years ago

Hi, We’re so glad you’ve enjoyed the experience you have had with iGO4. Thanks for taking the time to give us your feedback – it’s very much appreciated. Many Thanks, Kathryn

Posted 2 years ago

“200 pounds more than last years premium ,still the cheapest choice”

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Posted 2 years ago

Hi, We appreciate your review. Thanks for the feedback. As the insurance broker, we are unable to confirm the way in which a renewal quote is calculated by the insurer. However, I am able to confirm that at the time of generating a renewal quote, a number of factors are taken into account by the insurer which will determine the best price available, this would include, but may not be limited to, driving history, age, vehicle type and area. Should an individual or combination of these factors be deemed a higher risk by the insurer at the time of providing the renewal quote, this will have an impact on the renewal premium that is offered. It can also result in the insurer being unable to offer a renewal quote. The renewal quote calculated is based on the insurer rates applicable at the time of the renewal being obtained and are therefore variable on a regular basis. Many Thanks, Sarah

Posted 2 years ago

“Very efficient”

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Posted 2 years ago

Hi Selina, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many Thanks, Sarah

Posted 2 years ago

“Had to phone to change my start day and was took through everything perfect first time I've used igo4 and was super impressed”

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Posted 2 years ago

Hi Darren, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Many Thanks, Sarah

Posted 2 years ago

“Many thanks for the support and help provided by iGO4. Recommend to everyone”

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Posted 2 years ago

Hi Iqbal, Thank you for choosing iGO4 and leaving a lovely review. We’re happy you’ve enjoyed your experience with us: we take pride in offering a great level of service to our customers. We’re glad you feel we’ve been able to provide this for you. Many Thanks, Kathryn

Posted 2 years ago

“Very easy to work with”

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Posted 2 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn

Posted 2 years ago

“Firstly I wanted to arrange my car insurance over the phone but waiting time was too long was on hold approximately 20 minutes then gave up. I then went online and to be fair it was straight forward which was good but sometimes I would still prefer to organise things on the phone.”

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Posted 2 years ago

Hi Michael, Thanks for your feedback! We’re glad to hear you’ve enjoyed your experience with iGO4 so far. If there is anything you feel we can do better for you, please let us know! Many Thanks, Kathryn

Posted 2 years ago

“Phone lines keep sending you to different numbers that just cut you off. Prefer to talk to a person because some things can't be changed. Plus you gave me a quote and then charged £20 more than the quote.”

Helpful Report

Posted 2 years ago

Hi, We take all the feedback we receive seriously and would like to offer our apologies for the experience you’ve had. Please send us a private response with your details to reviews@igo4.com and we can look into this for you. Just to confirm the best contact number for us is 01733 308 235. Alternatively you can contact us on live chat via social media. Kind regards, Angela

Posted 2 years ago

“No hassle”

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Posted 2 years ago

Hi, Thanks so much for leaving us a review, we really do appreciate you taking the time out to share your experience with us. Kind regards, Angela

Posted 2 years ago

“Great service online, give me a quote straight away and beat my quote by £220 pounds happy motoring 😎”

Helpful Report

Posted 2 years ago

Hi, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Kind regards, Angela

Posted 2 years ago

“Good on line price”

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Posted 2 years ago

Hi, Thank you for our 5 star rating! We are pleased to hear that you are happy with the price offered. Many thanks, Lauren

Posted 2 years ago

“Very helpful and understanding on the phone looked after very well”

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Posted 2 years ago

Hi, Thank you for taking the time to leave a review, we really appreciate this. Many thanks, Lauren

Posted 2 years ago

“Straight forward, found through compare the market, 300.00 less than Axa my current insurer, same cover. Easy access to documents, links to register for an account, easy to use. Very happy.”

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Posted 2 years ago

Hi Vicky, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn

Posted 2 years ago

“Can never speak to anyone”

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Posted 2 years ago

Hello, We are sorry to hear you are unhappy with the service provided. Our number is 01733 308 235 and we are open 08:00 - 18:00 Monday to Friday and 09:00 -13:00 Saturday but Closed Sunday. You can also message us on social media or contact us via Live Chat. Many thanks, Holly

Posted 2 years ago

“Very good and competitive service”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

iGO4 is rated 4.0 based on 1,413 reviews