Login
Start Free Trial Are you a business? Click Here

Hastings Direct Reviews

4.2 Rating 51,301 Reviews
81 %
of reviewers recommend Hastings Direct
Company Reviews
Read Hastings Direct Reviews

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Christopher Muir
Verified Buyer
“You try too hard to sell extra cover. Unnecessary. If I wanted , I'd buy earlier. Bit annoying when trying to check out.”
Helpful Report
Posted 8 months ago
Hello Christopher, Thank you for your feedback concerning this and we'll pass this back to the relevant team for you. Thank you for choosing to insure with us this year, we hope you have the best possible year with us. ~Theo, Social Media Team
Posted 8 months ago
Jaroslav Ziga
Verified Buyer
“Very good”
Helpful Report
Posted 8 months ago
Hi Jaroslav, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Anonymous
Verified Buyer
“Competitively priced.”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Arthur Andrew Topham
Verified Buyer
“Easy to create account but for some reason my document's haven’t and still aren’t available in the app.”
Helpful Report
Posted 8 months ago
Hi Arthur, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Minesh Chudasama
Verified Buyer
“My first time insuring with Hastings. Found the overall purchasing experience straightforwards and the website process was easy to navigate. Phoned the call centre to query the policy details a few days later and the call handler was very helpful. Would definitely recommend using Hastings Direct.”
Helpful Report
Posted 8 months ago
Hi Minesh, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Jacqueline Johnston
Verified Buyer
“The policy covered everything I wanted as standard , I like that no hidden extras”
Helpful Report
Posted 8 months ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Anonymous
Verified Buyer
“Needed to find a new insurer and found the quote from Hastings Direct best met my needs at a better price than my former company. It was a simple process to get a quote and set things up so that I have a seamless transfer to my new provider. The online management system is also straightforward to navigate.”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Christine Tester
Verified Buyer
“Best price”
Helpful Report
Posted 8 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Doalty Sweeney
Verified Buyer
“Excellent web site to scroll through.”
Helpful Report
Posted 8 months ago
Hi Doalty, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Martyn Lane
Verified Buyer
“Very poor write from the start giving wrong information all the way time after time quick to take money very poor service would not recommend to anyone”
Helpful Report
Posted 8 months ago
Hello Martyn, Thank you for your review, I'm very sorry to see that you have had a poor experience with us and that this resulted in the cancellation of your policy. We appreciate this may no longer be the case but if you need any help please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team
Posted 8 months ago
Judith Yates
Verified Buyer
“The gentleman who was taking my information was patient but also thorough. Made my change of insurance easy”
Helpful Report
Posted 8 months ago
Hi Judith, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Terry Ashton
Verified Buyer
“Getting a quotation on line was easy and the quotation was very competitive.”
Helpful Report
Posted 8 months ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Jacqueline Wanford
Verified Buyer
“lovely service a very good deal and a very helpful lady on the telephone many thanks”
Helpful Report
Posted 8 months ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Henry Trumbell
Verified Buyer
“The lady I dealt with was very supportive and informative.”
Helpful Report
Posted 8 months ago
Hi Henry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Alastair Williamson
Verified Buyer
“My experience recently made Hastings feel more than a little money grabbing.”
Helpful Report
Posted 8 months ago
Hi Alaistair, Thanks for your review. We’d love to know more about why you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team
Posted 8 months ago
Anonymous
Verified Buyer
“Good price for the quality.”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Chukwuka Ogbajie
Verified Buyer
“Great company”
Helpful Report
Posted 8 months ago
Hi Chukwuka, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Terry Farren
Verified Buyer
“Thought I was having problems with my YouDrive Tab, but the person I spoke on the phone it was my misunderstanding of the equipmentreassured me that Iwas doing everything right.”
Helpful Report
Posted 8 months ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Marcus Mcdonnell
Verified Buyer
“The consultant was great so knowledgeable, he helped me to find a policy to match my budget.”
Helpful Report
Posted 8 months ago
Hi Marcus, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Annette Mohadeb
Verified Buyer
“Easily organised my insurance on line, no problems. All details emailed and set up app”
Helpful Report
Posted 8 months ago
Hi Annette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 8 months ago
Hastings Direct is rated 4.2 based on 51,301 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request