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Hastings Direct Reviews

4.2 Rating 51,525 Reviews
81 %
of reviewers recommend Hastings Direct
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I bought my insurance nearly 2 weeks ago and am still waiting for a member of the IT dept to be in touch to sort the problem of me not being able to get on to the app and set the tab up. Maybe this could be put as a priority
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Posted 11 months ago
Hi, I'm really sorry to hear you've been dealing with this for so long. Looking at the policy, I can see that a ticket was raised two days ago and is being looked at by the relevant team. They will contact you directly with the intention of fixing this problem. I hope it can be resolved soon. ~Theo, Social Media Team
Posted 11 months ago
Securing this policy was straightforward.I moved from Aviva as this policy offered better value for money.
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Posted 11 months ago
Hello Barry, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 11 months ago
Friendly, correctly spoken English (not always experienced in some phone chats nowadays) carefully going through details to ensure accurate and complete situation was understood on both sides. Professionally carried out interview.
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Posted 11 months ago
Hello Barry, It’s great to hear you received the level of service you deserved. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 11 months ago
Great system, was easy to use and quick to completes. Very happy so far
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Posted 11 months ago
Hello Cully, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 11 months ago
πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘
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Posted 11 months ago
Hello Dumitru, thank you for leaving a 5-star review with us. ~Theo, Social Media Team
Posted 11 months ago
Very happy with my insurance quote and purchase.
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Posted 11 months ago
Hello Christine, Thank you for your feedback and for leaving us a five-star review, it really means a lot. Please let us know if you have any questions about your cover. ~ Theo, Social Media Team
Posted 11 months ago
The online quote system was easy to use and also the phone line help was polite and useful
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Posted 11 months ago
Hello Jonathan, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 11 months ago
I've had my car and house insurance with you for many year's I have no desire to go elsewhere great customer service and prices.
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Posted 11 months ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 11 months ago
Simple, easy and reasonably quick
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Posted 11 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 11 months ago
Quick and efficient service was good.
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Posted 11 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 11 months ago
Went via compare the market for a quote and Hastings were very competitive and met all my requirements.
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Posted 11 months ago
Hi Christina, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 11 months ago
Excellent reception and handling with my insurance requirements. Superb customer service.
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Posted 11 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 11 months ago
Excellent info regarding policy and competitive price
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Posted 11 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 11 months ago
Easy and efficient
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Posted 11 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 11 months ago
Easy to sign upto. Good price. No company gets a five unless they do something really exceptional
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Posted 11 months ago
Hi Garry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 11 months ago
Very efficient and easy to use website. Excellent results
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Posted 11 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 11 months ago
Excellent service πŸ‘πŸ»πŸ‘πŸ»
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Posted 11 months ago
Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 11 months ago
Excellent service & policy
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Posted 11 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 11 months ago
Very pleased with my quote
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Posted 11 months ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 11 months ago
Very fast and convenient site, I recommend itπŸ˜‰
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Posted 11 months ago
Hi Dimitar, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 11 months ago
Hastings Direct is rated 4.2 based on 51,525 reviews