Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.17

4.2 Rating 51,138 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 18th May 2026

Kenny Robinson

Hastings Direct 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

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“Easy to sort out the insurance, as with a previous car a few years ago”

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Posted 1 year ago

Hi Marcus, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Very good website easy to go through the different options available, I've been with Hastings vehicle insurance before and I'm happy to go back to them again.”

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Posted 1 year ago

Hi Henry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi Alistair, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“I’ve only been a customer for a couple weeks no interactions so far so good”

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Posted 1 year ago

Hello Collete, this is really good to see. Thank you for choosing to insure with Hastings Direct. ~Theo, Social Media Team

Posted 1 year ago

“Perfect Insurance”

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Posted 1 year ago

Hi Andrzej, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Very good, clear policy, looking forward to a great year.”

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Posted 1 year ago

Hi Cindy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Was easy to set up policy on line with a competitive price saving me money”

Helpful Report

Posted 1 year ago

Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Purchased a new car and Hastings like for like were by far the best !”

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Posted 1 year ago

Hi Judith, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“As expected, purchasing this policy was smooth as the website was user friendly. I have car policies already so this was just an addition.”

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Posted 1 year ago

Hi Larry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Easy to deal with, great company been with them over 15 years with my car, always beat the competitors on price and now they have done the same for my motorcycle insurance.”

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Posted 1 year ago

Hi Tracy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Very easy an help full”

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Posted 1 year ago

Hi Harry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Bought a new bike but am appalled at the cost previously I was paying 120 fully comp but because I needed it for a new bike wasn't able to get it 3 weeks before and feel penalised”

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Posted 1 year ago

Hi Gareth, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Efficient and informative”

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Posted 1 year ago

Hi Jenet, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Hi Alket, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Didn't let me add my partner to the telematics policy with no specific reasons”

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Posted 1 year ago

Hi Alwaz, Thanks for your review, we’re really sorry we couldn't offer you a quote. When we work out the price of our policies, we consider various policy details and the risk associated with these. If the information on your policy changes, the risk associated with this can change too, and sometimes this means your underwriter can’t offer cover. I hope that the driver has since been able to find suitable cover. ~Theo, Social Media Team

Posted 1 year ago

“I have just joined but everything is satisfactory so far. 😊”

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Posted 1 year ago

Hi Jonathan, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Online wouldn't complete,but the lovely woman at the end of the phone sorted it.”

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Posted 1 year ago

Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“The process was easy and understandable and my device arrived when it said very impressed would definitely recommend your company”

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Posted 1 year ago

“Gr8 wood tell all my friends a boot yous thank”

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Posted 1 year ago

Hi Scott, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Found it easy to get a quote and decide on the cover I needed for my buildings and contents insurance”

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Posted 1 year ago

Hastings Direct is rated 4.2 based on 51,138 reviews