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Hastings Direct Reviews

4.2 Rating 52,192 Reviews
81 %
of reviewers recommend Hastings Direct
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“Good deal, I'm happy”
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Posted 1 year ago
Hi Kestutis, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Increase of policy when completing on line”
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Posted 1 year ago
Hi Emily, Thank you for your review, I'm sorry to read about the increase in price. I'm afraid we're unable to look at this here, but if you would like to take a better look at this and see why there may have been an increase, please send the quote reference to customersupport@hastingsdirect.com so we can take a further look. ~Theo, Social Media Team
Posted 1 year ago
“Best value/cover for a Range Rover Evoque.”
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Posted 1 year ago
Hi Martyn, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Excellent service”
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Very efficient and half the price of previous insurers”
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Posted 1 year ago
Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Good price and easy to set up online.”
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Posted 1 year ago
Hi Judith, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Easy to use site with a good price that I snapped up.”
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Posted 1 year ago
Hi Evelyn, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“No problems at all quick and easy”
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Posted 1 year ago
Hi Joshua, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Easy to deal with”
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Posted 1 year ago
Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Did what I wanted”
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Posted 1 year ago
Hi Wendy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Excellent prices, easy on-line process to obtain quote.”
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Posted 1 year ago
Hi Evelyn, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“rubbish app unable to print easily my certificate of insurance instead bombarded by policy document that im not interested in”
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Posted 1 year ago
Hello Tracy, Thank you for your review, I'm sorry to read about the experience you had and I hope that you have since been able to access the relevant document. If not and you still need help, please contact us by calling 0333 321 9801 and the team would be happy to help you. ~Theo, Social Media Team
Posted 1 year ago
“Quick response online and good insurance premium.”
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Posted 1 year ago
Hi Neelum, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Simple online 7 cheaper than my current provider.”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“At the moment whilst changing my car insurance to Hastings direct this has been the best insurance company so far.”
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“👍👍👍👍👍👍👍👍👍👍”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Web site easy to use, quote for insurence cover had every thing in it that I required but still remained competative. I like the app on my phone which gets me straight to Hastings Direct with any query I may have.”
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Posted 1 year ago
Hi Christopher, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Very god value and easy application on multi car policy”
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Posted 1 year ago
Hi Nikita, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Most important wa”
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“I’ve had insurance with Hastings Direct for a while now and I can honestly say they’ve been great. I’ve never had any problems – they always reply quickly, are super friendly, and very understanding, especially since English is not my first language. Recently, someone damaged my car and Hastings Direct handled everything from start to finish. They sorted out a replacement car, took care of all the paperwork, and the insurance payment was made really quickly. I’m really impressed with how smoothly everything went. Special thanks to Felicity who managed my case – she was amazing and very helpful throughout the whole process. I’m truly grateful! Thank you so much!”
Helpful Report
Posted 1 year ago
Hello Dawid, we really appreciate you taking the time to share your feedback with us and it’s fantastic to hear you received such a great level of service. If there’s anything else you need assistance with, please don’t hesitate to get in touch with us. ~Theo, Social Media Team
Posted 1 year ago
Hastings Direct is rated 4.2 based on 52,192 reviews