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Hastings Direct Reviews

4.2 Rating 51,197 Reviews
81 %
of reviewers recommend Hastings Direct
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Bronya George
Verified Buyer
“Very polite. Reduced my car insurance renewal to a more acceptable amount.”
Helpful Report
Posted 1 year ago
Hi Bronya! Thanks for your review. We're so glad to hear that we were able to offer you a competitive price for your renewal. Thanks, Brendon, Social Media Team.
Posted 1 year ago
Kirsty Summers
Verified Buyer
“Very easy to deal with although the representative who adjusted my policy could have been more patient and listened rather than talk over me.”
Helpful Report
Posted 1 year ago
Hi Kirsty! Thanks for your review. We're glad you found the process easy. Feedback is really important to us, so if you'd like us to forward this on to the relevant colleague and their leader, then please reach out via Facebook or X (formerly Twitter). Thanks, Brendon, Social Media Team.
Posted 1 year ago
Renato Petrovic
Verified Buyer
“5/5 stars very good. Im happy with the insurance and prices.”
Helpful Report
Posted 1 year ago
Hi Renato! Thanks for your review. It's great to hear that we were able to offer you a competitive price, If you have any queries, please reach out! Thanks, Brendon, Social Media Team.
Posted 1 year ago
Terry Dewing
Verified Buyer
“Most affordable with all the benifits that i am looking for and straight forward in the purchase of my policy”
Helpful Report
Posted 1 year ago
Hi Terry! Thanks for your review, We're so happy to hear you were able to get a policy you wanted at an affordable price! Thanks, Brendon, Social Media Team.
Posted 1 year ago
Mandy Wood
Verified Buyer
“I phoned regarding an addition to my new house insurance policy and this was dealt with promptly. Thank you”
Helpful Report
Posted 1 year ago
Hi Mandy, Thanks for your review! We're glad you received the assistance you needed in a timely manner! Thanks, Brendon, Social Media Team.
Posted 1 year ago
Anonymous
Verified Buyer
“Very easy to setup online and also to make a change when we wanted to add a temporary second car. Easy to use website set out very sensibly.”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Henry Southward
Verified Buyer
“Simple process to get home insurance great price”
Helpful Report
Posted 1 year ago
Hi Henry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Alistair Smith
Verified Buyer
“Easy to use app and simple to register for insurance fairly priced and prompt with documents being posted Highly recommend”
Helpful Report
Posted 1 year ago
Hi Alistair, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Anonymous
Verified Buyer
“good service”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Kelly Sargeant
Verified Buyer
“Was easy to answer questions and quick result.”
Helpful Report
Posted 1 year ago
Hi Kelly, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Jacqueline Hooson
Verified Buyer
“Very friendly and explained everything clearly”
Helpful Report
Posted 1 year ago
Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Harry Watson
Verified Buyer
“Found the online process very smooth and I had to call up a few days later to register my new private plate and the customer service officer was lovely, professional and polite.”
Helpful Report
Posted 1 year ago
Hi Harry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Yvette Brown
Verified Buyer
“Friendly helpful staff”
Helpful Report
Posted 1 year ago
Hi Yvette, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Anonymous
Verified Buyer
“Very quick and efficient.Great value for money”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Terry Shippen
Verified Buyer
“The quote we received from Hastings Direct for home insurance was very favourable and covered everything we needed The process was made simple and I highly recommend Hastings Direct for all your insurance needs.”
Helpful Report
Posted 1 year ago
Hi Terry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Sanaya Kurukulaarachchci
Verified Buyer
“It's lowest in the market, easy to communicate. Very good app.”
Helpful Report
Posted 1 year ago
Hi Sanaya, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent product and great price. Easy process to purchase a new car insurance policy.”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Billy Wardle
Verified Buyer
“Can't fault the service at present”
Helpful Report
Posted 1 year ago
Hi Billy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Sally Stone
Verified Buyer
“Disappointed that I wasn’t offered the best price on renewal, took a long phone conversation to get the price lowered to be more competitive”
Helpful Report
Posted 1 year ago
Hi Sally, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Nataya Yilmaz
Verified Buyer
“Best price”
Helpful Report
Posted 1 year ago
Hi Nataya, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Hastings Direct is rated 4.2 based on 51,197 reviews
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