“Been insured with Hastings Direct for a few years now, but every year I save money on the renewal price by using the comparison sites, this year I saved over £50 ???”
Hello Joshua,
Thank you for your review, I'm sorry to read about the increase in price.
I'm afraid that our quotes are impacted by live pricing and as a result, the date and time the quote is done or policy is purchased can impact the cost.
I regret that it resulted in an increase on this occasion and thank you for insuring with us despite this being the case. ~Theo, Social Media Team
Hello Timothy, it's good to see that you got the customer service you deserved and that we could offer you a competitive price. Thank you for insuring with Hastings Direct this year. ~Theo, Social Media Team
Hello, I'm glad this was such a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share this and for choosing to insure with Hastings Direct. ~Theo, Social Media Team
Hello, it's good to see that you got the customer service you deserved. Thank you for insuring with Hastings Direct this year. ~Theo, Social Media Team
Hello Barry, thank you for choosing to insure with Hastings Direct this year. We hope you have the best possible year with us. ~Theo, Social Media Team
“Setting up the policy was very straightforward and very satisfactory. However for whatever reason I have not been able to register for MyAccount or the App. The problem has been raised with the IT department but as yet I have not been updated so l am not able to access my documents online. I have been sent paper copies in the interim.”
Hello Christopher, thank you for your feedback and for choosing to leave us a positive review. I hope the issue with your account can be resolved soon and please let us know if you do not hear back concerning this ~Theo, Social Media Team
Hello Barry, it's good to see that you got the customer service you deserved. Thank you for insuring with Hastings Direct this year. ~Theo, Social Media Team
Hello, it's good to see that you got the customer service you deserved. Thank you for insuring with Hastings Direct this year. ~Theo, Social Media Team
Hello Scott, I'm glad this was such a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share this and for choosing to insure with Hastings Direct. ~Theo, Social Media Team
