Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.17

4.2 Rating 51,197 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 25th May 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service Well pleased The price was excellent for the cover I received.”

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Posted 1 year ago

Hi Betty, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Hastings is the best I've ever seen or heard, and with the policy I joined, my car never walks alone.”

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Posted 1 year ago

Hi Chukwuemeka, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Very easy to use website. Good value premium and excellent level of cover. App is great”

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Posted 1 year ago

Hi Timothy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Very good company cheap and best responding.”

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Posted 1 year ago

Hi Manazir, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Very competitive price for a newly qualified driver even though I thought it was too good to be true the staff reassured me several times it was true”

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Posted 1 year ago

Hi Lily, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

Hi Kerry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Very pleased”

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Posted 1 year ago

Hi Constantin, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“As a brand new driver, the Hastings Direct telematics policy was a great price for my little Peugeot. Having seen friends’ black boxes I was expecting something bigger, but the telematics device is really small and barely noticeable on my dashboard. It was super easy to set up and I like the way it provides feedback on each drive. For example I found I was accelerating quickly when I first passed my test but when I saw how this was impacting my driving score, I adjusted my driving. Another plus was that I could start driving straight away while the black boxes was delivered. As it happens, it arrived next day anyway. So far I’m really impressed with how stress free it’s been as a new driver. Would highly recommend!”

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Posted 1 year ago

Hi Poppy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Had trouble with the internet, so had to ring them, very good and helpful.”

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Posted 1 year ago

Hi Janet, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Excellent. Easy to use website”

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Posted 1 year ago

Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Very easy to find a competitive quote with everything I needed”

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Posted 1 year ago

Hi Garry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Very lenient on the black box love Hastings”

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Posted 1 year ago

Hi Nikita, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Good and helpful”

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Posted 1 year ago

Hi Dashty, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Good service policy is reasonable priced”

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Posted 1 year ago

“Simple and easy to deal with”

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Posted 1 year ago

Hi Tristin, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“They have the best prices out there.”

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Posted 1 year ago

Hi Balazs, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Filling in all the details is relatively easy, but when offered to cover multiple motorcycles adding one or more to the initial policy, it's not possible to simulate the price and decide. Adding this feature would make the online pages really 100% usable”

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Posted 1 year ago

Hi Ludovico, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Will not rebew house insurance. No reason given. Clearly a poor company with no customer service.”

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Posted 1 year ago

Hello, Thank you for your review, I'm sorry to see that we were unable to offer you a renewal this year and I can appreciate the frustration this can cause. At the point of each renewal the acceptance criteria is reviewed and as a result the perceived risk posed by the policy details can change. It may be the case that on this occasion the policy details cannot be covered because of changes to the criteria and the perceived risk being too high. I am very sorry that this is the case and I hope that you are able to find suitable cover for your home soon. ~Theo, Social Media Team

Posted 1 year ago

“Easy to join up with you”

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Posted 1 year ago

“Very good deal”

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Posted 1 year ago

Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

Hastings Direct is rated 4.2 based on 51,197 reviews