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Hastings Direct Reviews

4.2 Rating 52,048 Reviews
81 %
of reviewers recommend Hastings Direct
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Chris Verrall
Verified Buyer
“I've not spoken to a hastings direct employee but everything I did to set up insurance with them was very easy smooth process very good”
Helpful Report
Posted 7 months ago
Hi Chris, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
Christine Pickup
Verified Buyer
“All good for what I wanted thankyou .”
Helpful Report
Posted 7 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
Denise Gough
Verified Buyer
“Very good web site to use , explained everything I need to know”
Helpful Report
Posted 7 months ago
Hi Denise, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
Christine Billington
Verified Buyer
“Really pleased with the cost of my car insurance with you. As a mature first time driver I feel I have got a great deal and pleased I chose to have a box to monitor my driving as it gives positive and constructive feed back via the app.”
Helpful Report
Posted 7 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
Prasun Chakraverty
Verified Buyer
“Excellent customer service with very reasonable pricing policy.”
Helpful Report
Posted 7 months ago
Hi Prasun, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
Barry Fielding
Verified Buyer
“Very happy with the quote and the price would recommend them”
Helpful Report
Posted 7 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
Temitope Oluwadare
Verified Buyer
“Request was promptly treated”
Helpful Report
Posted 7 months ago
Hi Temitope, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
Anonymous
Verified Buyer
“I wanted to add a second car to my existing policy, the whole process from start to finish was made so easy and all my questions were , answered. The service I received was excellent.”
Helpful Report
Posted 7 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
Anonymous
Verified Buyer
“I have been asking for clarification on parts of my new policy I have taken out with Hastings, giving a deadline, which has been ignored and the confirmation still not received nor has this even been chased up by customer care.”
Helpful Report
Posted 7 months ago
Hello, Thank you for your review, I'm very sorry if you have been unable to get the help you need. Looking at the policy, I can see that you have had responses to your emails. If you still need assistance, please let us know via email or just give us a call on 0333 321 9661 so we can help you. ~Theo, Social Media Team
Posted 7 months ago
Tommy Mitchell
Verified Buyer
“Easy & hassle free as well as a competitive price šŸ‘šŸ¼”
Helpful Report
Posted 7 months ago
Hi Tommy, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
James Moorehead
Verified Buyer
“Good price”
Helpful Report
Posted 7 months ago
Hi James, thanks for your review, weā€™re so glad youā€™re insured with us! We really appreciate you taking your time to share your feedback. Weā€™re delighted to hear weā€™ve been able to offer a competitive price. If thereā€™s anything else you need, just get in touch and let us know. ~Theo, Social Media Team
Posted 7 months ago
Teresa Wallace
Verified Buyer
“After being with my previous insurance company for 2 years they were increasing my policy by a ridiculous amount. I choose to change for a more competitive offer Hastings gave me a good deal with extra cover .I'm very happy.”
Helpful Report
Posted 7 months ago
Hi Teresa, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
Janet Mcnamee
Verified Buyer
“Excellent service all round”
Helpful Report
Posted 7 months ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
James Hall
Verified Buyer
“Straight forward and easy to set up”
Helpful Report
Posted 7 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
Anonymous
Verified Buyer
“Excellent, very pleased with this service”
Helpful Report
Posted 7 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
James Humphreys
Verified Buyer
“Easy to fill in the blanks apart from the breakdown service which i did not want but had no option to have Might be me but not easy to nivigate that section”
Helpful Report
Posted 7 months ago
Hello James, Thank you for contacting us. Looking at your policy, I can see that you have a Hastings Premier policy. This level of policy comes with breakdown cover automatically included. There is no avoiding it. If you do want to look at policies that do not include breakdown meaning you do not have to navigate that part of the process, please visit our website or give us a call on 0333 321 9801 and our advisors can help you. ~Theo, Social Media Team
Posted 7 months ago
James Hodgson
Verified Buyer
“I have come back to Hastings as they were very competitive”
Helpful Report
Posted 7 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
Nanette Hamilton
Verified Buyer
“Site very user friendly rate really good got everything I needed no problem at all”
Helpful Report
Posted 7 months ago
Hi Nanette, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
Chris Waite
Verified Buyer
“Very pleased easy to complete form online”
Helpful Report
Posted 7 months ago
Hi Chris, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
Royston Barham
Verified Buyer
“Quick and easy to get a quote.”
Helpful Report
Posted 7 months ago
Hi Royston, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
Hastings Direct is rated 4.2 based on 52,048 reviews
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