Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.17

4.2 Rating 51,191 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 25th May 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service competitive prices thank you”

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Posted 1 year ago

Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Whilst I obtained the quote online, I had a couple of questions I wished to ask and found the customer service assitant ( Aleshia I believe) was really experienced and very helpful”

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Posted 1 year ago

Hi Wendy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Takeing the insurance out was so easy”

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Posted 1 year ago

Hi Melvyn, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Had a default notice then a refund rang multiple times to be told 24hours later I had to pay money back immediately the person before was wrong poor service”

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Posted 1 year ago

“Very good insurance company, with the youdrive and it is reliable and does not have issues like a lot of other black box insurance companies”

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Posted 1 year ago

Hi Winky, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Very easy to use website, good value for money.”

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Posted 1 year ago

“Easy to set up. It will depend on any claims, which may need to be made in the future!”

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Posted 1 year ago

Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Easy to use, not sure of the use of the small black box customers are required to install themselves”

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Posted 1 year ago

“Very easy to set up policy and best price around”

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Posted 1 year ago

Hi Harry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Quick and easy to set up online and cheapest quote I got.highly recommended”

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Posted 1 year ago

Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“I was with Hastings for years but left last year price rise, but back now great price for car insurance”

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Posted 1 year ago

“Good Happy with the results”

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Posted 1 year ago

Hi Amratlal, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“I hav had more than 100emailsfrom you in trying to reset my password. I have now given up despite numerous phone calls and helpline chats..I would never recommend this company to anyone.”

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Posted 1 year ago

“very good price for just moving into UK”

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Posted 1 year ago

Hi Jinqun, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“I have taken car insurance with you two weeks ago and it has been 10 days that I am away from the country and you have cancel my policy. It has been a three times that I tried to call you guys to explain that I am away and I’ve been waiting for someone to answer the phone for over 30 minutes and when the phone was answered, it was hanged up very poor customer service. I am glad you have cancelled my policy. I promise to you that I will express my experience with you on TripAdvisor on Google reviews and other ways. Thank you again.”

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Posted 1 year ago

“👍👍👍👍👍👍👍👍👍👍”

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Posted 1 year ago

Hi Ionut, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Thank you for your trust”

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Posted 1 year ago

Hi Constantin, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“It wasnt clear if a hardwired dashcam was a vehicle modification or not. As such I had to phone and ask and have it noted on the policy. This call could have been avoided.”

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Posted 1 year ago

Hi Brett, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Great customer service.”

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Posted 1 year ago

Hi Tracy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Great price ever ever”

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Posted 1 year ago

Hi Sumit, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

Hastings Direct is rated 4.2 based on 51,191 reviews