“Having had a no fault accident and my NCD reinstated I was more than a little surprised to receive a renewal quote of almost double my previous years payment. When I telephoned to query this I was told due to the cost of living etc that was the best price they could quote when I stated that I was not prepared to pay such an increase they could suddenly find a mysterious £50 discount. Still too expensive and to add insult to injury I had to pursue the 3rd party insurers myself to get my £570 excess returned all in all certainly not the easy or trouble free experience I was expecting. Sorry go skippy but you just lost customer.”
Hi,
Thank you for your feedback.
We are sorry to learn of your dissatisfaction regarding our charges. We take customer satisfaction very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“It was such an easy procedure to get the insurance cover, can really recommend GoSkippy, there quote was a really good one and has saved us a lot of money. Thank you GoSkippy.”
Good day.
Thank you for your feedback.
If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“It was quite difficult to sign up due to website issues and long waiting times when calling.
Customer service was a bit of a worry - really unhelpful and unfriendly. I persisted and eventually sorted everything online. Hoping the cover is better”
