“Managed to save £380 on existing quote.Had to contact customer services on phone but the lady who answered me was so helpful and helped me complete the whole process.
An old man is now a very happy chappy”
“Good price but your website needs sorting out it kept putting previous quote up so couldn’t process. Then when I eventually got in it could not take payment!!
Had to phone and wait in line for 25 minutes to talk to someone then put on to someone else and wait another 10 minutes before processing payment!
Not good”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“I took out a policy then got my own insurance companies renewal quote which was £200 cheaper. Cancelled skippy before the policy had started and they charged me £25. Avoid.”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“Bill. I have just started using this company for my car insurance. Not been 24 hours yet. Trying to get my other car insured not letting me do it. Priad them up till August 2026. Don't understand why they don't let me insure another car. Not happy.”
“Avoid like the plague absolutey useless can't even have English ppl on the phone answering your questions this will be the last time I use them even tho they are cheaper”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“Happy with the quote, everything went smoothly, I'm not very good with the internet.So I would prefer to have my documents sent to me through the post, if possible.”
