“Dear Sir, your on line format is not user-friendly at all. All i wanted was information on the direct debit i have with you and to change the date which i dont even know. i was being push from pillar to post and going round in circles. I am not impressed at all. Your format gave me---OTFX286E01 AND DIRECT DEBIT THAT WAS ALL and nothing else.Please make your on line format easy to follow and access.
Thankyou”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“I have just taken an insurance with GoSkippy. the experience is been so far good. easy to setup account and view documents.
Will have to see how they perform in future. no complaints t this point”
“I’ve had a really smooth experience with GoSkippy so far. The sign-up process was straightforward and quick, and I was able to get a very competitive quote compared to other providers. Their customer service team has been helpful and responsive whenever I had questions, and everything was clearly explained.
I appreciate how easy it is to manage my policy online, and I like that they send helpful reminders. Overall, I feel like I’m getting good coverage at a great price. Definitely a solid choice for car insurance!”
“Quoted me a good price, i had a slight issue whilst trying to pay over the website but one phone call with them and it was all sorted and the vehicle insured
Would recommend”
“I recently switched my insurance to Go Skippy, and the process was quick, simple, and hassle-free. Everything was clearly explained, and it was easy to get set up. The service was friendly and efficient, making the whole experience stress-free. I’m very happy with how smoothly it all went.”
